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Show Results For
- All HBS Web
(1,947)
- People (8)
- News (645)
- Research (553)
- Events (14)
- Multimedia (61)
- Faculty Publications (411)
- 12 Feb 2024
- News
Dale LeFebvre to Receive Horatio Alger Award
Dale LeFebvre (MBA 1998), founder and executive chairman of 3.5.7.11 Investments, was recently named by the nonprofit Horatio Alger Association of Distinguished Americans as a recipient of the 2024 Horatio Alger Award. For more than 75 years, the award has been... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
PublicationsIn Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization Authors:Anteby, Michel, and Amy Wrzesniewski Publication:Research in Sociology of Work Abstract Purpose: Multiple forces that shape the identities of adolescents and... View Details
Keywords: Sean Silverthorne
- January–February 2018
- Article
Some Customers Would Rather Leave Without Saying Goodbye
By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
- Web
Skydeck - Alumni
of a growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of the English language Making Peace with Anger How... View Details
- 01 Mar 2019
- News
The Burden Legacy
which occupied much of his later life, was contemporary art. He joined New York’s Museum of Modern Art as a trustee in 1943 and was its president from 1953 to 1965, with a two-year break to serve as the US ambassador to Belgium. While... View Details
Keywords: Linda Kush
- Web
Case Research & Writing Group - Faculty & Research
concentrations include art history, East Asian studies, electrical engineering, finance, government, history, political science, public policy, and sociology. Additionally, members of the CRG are fluent in Chinese, French, German, Hebrew,... View Details
- 01 Sep 2023
- News
Solving for Z
art of the possible” with respect to remote work. But he adds that Bank of America can move only so far from the in-person experience. “We have a relationship culture and an apprenticeship culture,” he says. “You don’t get that from a... View Details
- Profile
Adrian Obleton
hometown? My Augusta, GA high school I went to. At Davidson Fine Arts I focused on choir from the time I was in 6th grade until graduation. Its yearly arts festival is an incredible display of talent and... View Details
- Profile
Adriana Garcia Ceja
broader business skill set. I was privy to a small subset of business, and there were other skills I need to learn: marketing, general management.” Leadership in difficult times “Because I sought specific skills I didn’t have as a liberal View Details
- Web
Cold Calling - Christensen Center for Teaching & Learning
Barbara Gross Davis 1991 The Discussion Teacher in Action: Questioning, Listening, and Response by C. Roland Christensen 1991 With Open Ears: Listening and the Art of Discussion Leading by Herman B. Leonard View Details
- Web
Mid-US - Global
Nearest Green, who taught Jack Daniel the art of whiskey distillation. Since its launch, Uncle Nearest has become the fastest-growing and most-awarded whiskey brand in the United States. The interview focuses on Weaver's entrepreneurial... View Details
- Web
Teacher Profiles - Case Method Project
Alexandria, VA PA Kate Ambrose St. Joseph's Preparatory School Philadelphia, PA PA Chuck Amidon Shipley School Bryn Mawr, PA Subjects: Grade 11 U.S. History NC Leah Amos Durham School of the Arts Durham, NC IL Rose An ORR Academy Chicago,... View Details
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
and a former professional French-horn player, Brooks came to the subject of happiness by way of art. His early research focused on why people produce and consume art and beauty as well as the motives behind human generosity. He discovered... View Details
Keywords: by Dan Morrell
- 20 Aug 2021
- Blog Post
Is the MBA Worth It? Hear What Recent HBS Grads Have to Say
HBS MBA worth it? I graduated from a liberal arts undergrad with a major in American Studies. Despite working in private equity for a few years pre-MBA, I felt I needed a proper business education. HBS provided me with the technical and... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
according to a new paper, Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others. “It’s interesting to see the difference between the person who is deceiving and the person being deceived,” says co-author... View Details
Keywords: by Dina Gerdeman
- 01 Sep 2023
- News
That Was Then, This Is Now
It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
- Research Summary
Building Capabilities in Professional Service Firms
One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients. Long-term success in a professional service firm requires obtaining and developing the right... View Details
- 18 Apr 2023
- HBS Seminar
Daron Acemoglu, MIT
- 09 Oct 2020
- HBS Seminar
Jeffrey L. Furman, BU, Questrom Sch of Business
- 14 Mar 2023
- In Practice
What Does the Failure of Silicon Valley Bank Say About the State of Finance?
bank was different, and it is highlighted in its name and in the history of its public statement. "The bottom line: The art is not to predict whether a run might take place, but when." For example, it is very clear that there is no other... View Details