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  • All HBS Web  (7,236)
    • People  (50)
    • News  (2,605)
    • Research  (3,472)
    • Events  (12)
    • Multimedia  (13)
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  • 01 Mar 2014
  • News

Everything Old Is a New Opportunity

view. Born in England and trained as an economist at Cambridge University, he moved to Brussels to work with the European Commission, the governing body of the newly formed European Union. He later became EU director of Transatlantic... View Details
Keywords: Robert S. Benchley; Personal Services; Personal Services
  • 26 May 2009
  • Research & Ideas

Improving Market Research in a Recession

product categories, or stores. Some are even changing long-held attitudes toward consumption. To many folks, filling the home with more stuff or keeping up with the Joneses is no longer appealing. As a... View Details
Keywords: by John Quelch
  • 12 Oct 1999
  • Research & Ideas

How to Write a Great Business Plan

about people revolve around three issues: What do they know? Whom do they know? and How well are they known? As for opportunity, the plan should focus on two questions: Is the market for the venture's product or View Details
Keywords: Re: William A. Sahlman
  • 09 May 2021
  • Blog Post

Meet the MoMBAs – Persisting Through a Difficult Year

On this Mother’s Day, as we reflect on the past year, the impacts of COVID-19 on working mothers deserve our attention. I have heard many people equate the COVID-19 pandemic to a period of wartime: View Details
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

Chinese Business, "The Chinese perceive contracts as too rigid to take new circumstances into account. Hence, there is no stigma to changing the terms of an agreement after it has been signed." That approach often frustrates... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

In this business, you're only as good as the person peeling the potatoes," calls out Jerry Shafir (MBA '84) through a rising cloud of steam, as... View Details
Keywords: Deborah Blagg
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these additional features and services.... View Details
Keywords: by Robert S. Kaplan
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

marketing can be used to create a political process that entices consumers (voters) rather than makes them cynical. "We wanted to elevate understanding of the power and importance of marketing as View Details
Keywords: by Sean Silverthorne
  • June 2010
  • Article

The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic

By: Lynn S. Paine
To achieve growth and profitability in the world's third-largest economy, multinationals need strong leadership--but China is tough on top executives. Pulsating with opportunity, China attracts foreigners, yet HR professionals continue to rank it as one of the most... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Leadership; Management Skills; Organizational Change and Adaptation; Adaptation; China
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Paine, Lynn S. "The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic." Harvard Business Review 88, no. 6 (June 2010).
  • 25 Mar 2016
  • News

Putting Faith in a Good Education

Edify has assisted 1,100 private faith-based schools, loaning each a minimum $5,000. Founded and run largely by locals who grew up in these disadvantaged communities, these schools use the money for improvements (such View Details
Keywords: Jill Radsken; Educational Support Services; Educational Support Services
  • 11 Jun 2015
  • News

A personal mission to serve veterans

Maura Sullivan (MBA 2009) served as assistant secretary for public and intergovernmental affairs at the US Department of Veterans Affairs in 2014-15, where she helped to correct mismanagement problems that plagued the agency. “I can’t... View Details
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

success and failure. Like the preceding two questions, the focus in this question is again on an adjective, this time the word critical. I will show you a simple but counterintuitive technique that you can use to be sure you're tracking... View Details
Keywords: by Robert Simons
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

you this theatrical experience but with some operational benefits: If you want to receive the picture, you have to give them your email address. And when you are browsing frames, they offer to send you a link with the frames you have... View Details
Keywords: by Jen McFarland Flint; Retail
  • 15 Feb 2016
  • Blog Post

Coming to HBS with a Non-Finance Background

place for those without a finance background. Charlotte just finished up her first semester at HBS, so we decided to see what advice she could offer to applicants with similar concerns.  What advice would you have for people without View Details
  • December 2000 (Revised April 2006)
  • Case

Promise (A): Building a Consumer Finance Company in Japan

Describes Promise, the third-largest consumer finance company in Japan. Promise was created in 1963 by an entrepreneur and has grown rapidly, especially in the 1990s when commercial banks struggled. Promise's core business consists of providing unsecured loans of up to... View Details
Keywords: Capital Structure; Entrepreneurship; Financial Institutions; Financial Services Industry; Japan
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Kuemmerle, Walter, and William J. Coughlin Jr. "Promise (A): Building a Consumer Finance Company in Japan." Harvard Business School Case 801-188, December 2000. (Revised April 2006.)
  • 02 Feb 2021
  • Blog Post

Finding My Focus in Health care Amidst a Global Pandemic

biotechnology and health-tech companies. After about a year and a half, I went to work at one of JPM’s clients to build their Growth Strategy team. After an interesting first several months, I found myself... View Details
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that... View Details
Keywords: by Danielle Kost
  • November 2008
  • Article

Getting off the Hedonic Treadmill, One Step at a Time: The Impact of Regular Religious Practice and Exercise on Well-Being

By: Daniel Mochon, Michael I. Norton and Dan Ariely
Many studies have shown that few events in life have a lasting impact on subjective well-being because of people's tendency to adapt quickly; worse, those events that do have a lasting impact tend to be negative. We suggest that while major events may not provide... View Details
Keywords: Health; Religion; Behavior; Happiness; Welfare
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Mochon, Daniel, Michael I. Norton, and Dan Ariely. "Getting off the Hedonic Treadmill, One Step at a Time: The Impact of Regular Religious Practice and Exercise on Well-Being." Journal of Economic Psychology 29, no. 5 (November 2008): 632–642.
  • 20 Nov 2017
  • Blog Post

A Summer Internship with the International Rescue Committee

professionals network of the International Rescue Committee, dubbed “GenR”. I joined the community on a whim, but as I learned more about the work that the IRC did, including visiting their field station in... View Details
Keywords: Nonprofit / Government
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