＂Jobs To Be Done - Publications - Faculty & Research

10 Oct 2005
Research & Ideas

Homers: Secrets on the Factory Floor

workers trained on such software was taking on work that used to be done in the workshops. The seemingly anecdotal homers encapsulated micro-struggles for recognition, ones in... View Details

Keywords: by Sean Silverthorne; Manufacturing

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

are still out there swinging are getting a lot done and creating a lot of value." Crypto can have that same dynamic. On top of that, it’s more uncertain which technologies are going to View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

to keep up or start questioning their own performance.” 3. Be extra flexible The beauty of classic remote work is the breathing room for employees to take a walk, throw in a load of laundry, or start dinner,... View Details

Keywords: by Dina Gerdeman

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

than 100 companies. "We were struck by how often that word 'conversation' kept popping up," Slind says. "CEOs, especially, expressed an aspiration to promote a conversation in their organization. They talked about wanting everyone View Details

Keywords: by Carmen Nobel

15 Jun 2010
First Look

First Look: June 15

be sustainable, new types of hybrid organizations need to create a common organizational identity that strikes a balance between the logics they combine. Our evidence further suggests that the crucial early... View Details

Keywords: Martha Lagace

30 Jan 2019
Blog Post

The Life and Role of a CEO

recommendations on the company’s most crucial issues. After every such meeting, I always wondered “what is it like to be a CEO, having multiple rounds of these meetings every single day?” “The Life and Role... View Details

28 Jan 2016
Blog Post

Why Get an MBA?

There are pros and cons to that reality, but we can be sure it won’t change any time soon. An MBA from HBS would grant me unparalleled access and open doors for anything I want View Details

31 Jan 2007
HBS Case

When Good Teams Go Bad

he's universally known, saw his varsity boat, consisting of his eight best individual rowers, lose regularly in practice to the supposedly less talented Army JV boat. The two big questions facing Coach P are: Why is this happening? What... View Details

Keywords: by Garry Emmons

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

16 Apr 2001
Research & Ideas

Breaking the Code of Change

Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these... View Details

Keywords: by Michael Beer & Nitin Nohria

12 Aug 2014
First Look

First Look: August 12

doing this financial analysis, Marisa received lots of mentoring from the vice presidents she worked with. Marisa believed that she had done well and would soon be promoted so that she could originate her... View Details

Keywords: Sean Silverthorne

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

new technology can enable the same activity to be done in less time or with fewer resources. When permanent, sustainable improvements in a process have been made, the ABC... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

29 Nov 2004
Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

in the 1960s, with research done here in Boston. Stanley Milgram, the renowned social psychologist, randomly chose people from phone books out of Kansas and Nebraska and asked them to forward a letter View Details

Keywords: by Sara Grant; Publishing

22 Feb 2024
News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details

16 Dec 2020
Blog Post

My HBS Student Loan Story: Ina Foalea (MBA 2018)

at HBS I was introduced to the concept of a search fund which I found fascinating. In an ideal world, I would have done a search fund, but I realized I needed to View Details

19 Aug 2008
First Look

First Look: August 19, 2008

factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. View Details

Keywords: Sean Silverthorne

09 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

on Korea, I saw it as an opportunity to connect with him. I was grateful to hear rich perspectives I could share in class that could only come from my dad’s lived experiences. He went on for an hour and... View Details

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

be particularly sympathetic to #MeToo’s call to empower women and are the main driver of the shift to hire more women following the scandal,... View Details

Keywords: by Rachel Layne; Media & Broadcasting

08 Sep 2020
Blog Post

2+2 Where Are They Now Spotlight: Ashley Zumwalt-Forbes (MBA 2017)

at ExxonMobil or elsewhere. I KNEW what my next step was, so I could focus on learning and not on routing my career. I also felt that I wasn’t betraying my ultimate goal of being an entrepreneur by going to... View Details

01 Mar 2024
News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details

Keywords: Amy Crawford

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