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  • All HBS Web  (12,385)
    • People  (21)
    • News  (3,875)
    • Research  (7,178)
    • Events  (76)
    • Multimedia  (61)
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Show Results For

  • All HBS Web  (12,385)
    • People  (21)
    • News  (3,875)
    • Research  (7,178)
    • Events  (76)
    • Multimedia  (61)
  • Faculty Publications  (5,886)
← Page 358 of 12,385 Results →
  • 17 Nov 2022
  • News

Planning the Future for Harlem’s Beloved Sylvia’s Restaurant

  • 28 May 2021
  • News

To Retain Women, US Companies Need Better Childcare Policies

  • 01 Jun 2018
  • News

Ask the Expert: Star Search

Above: photo by Getty/Bloomberg Nobody, says Kate Gulliver (MBA 2009), chooses to work somewhere just because they offer a free lunch. “I think people care far more about being excited about the content of the work they’re doing,” says Gulliver, the global head of... View Details
Keywords: Dan Morrell
  • 18 Jul 2016
  • Working Paper Summaries

Beyond Symbolic Responses to Private Politics: Examining Labor Standards Improvement in Global Supply Chains

Keywords: by Andrea R. Hugill, Jodi L. Short, and Michael W. Toffel; Manufacturing
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

Editor's note: Behavioral economist Max H. Bazerman decided to pursue the subject of noticing after realizing that he wasn't very good at it himself. "The truth is that I was truly terrible at noticing," says Bazerman, the Jesse Isidor Straus Professor of... View Details
Keywords: by Max H. Bazerman; Retail
  • Article

Managing Customer-Initiated Contacts with Manufacturers: The Impact on Share of Category Requirements and Word-of-Mouth Behavior

By: Doug Bowman and Das Narayandas
Keywords: Management; Customers; Contracts; Production; Behavior
Citation
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Related
Bowman, Doug, and Das Narayandas. "Managing Customer-Initiated Contacts with Manufacturers: The Impact on Share of Category Requirements and Word-of-Mouth Behavior." Journal of Marketing Research (JMR) 38, no. 3 (August 2001).
  • June 2023
  • Article

Managing Medical Device Liability Through Innovation: A Strategic Approach

By: Alberto Galasso and Hong Luo
In this article, we discuss several aspects of the relationships among product liability risk, safety, and innovation strategies of medical device companies. View Details
Keywords: Safety; Public Opinion; Legal Liability; Product; Medical Devices and Supplies Industry
Citation
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Galasso, Alberto, and Hong Luo. "Managing Medical Device Liability Through Innovation: A Strategic Approach." Health Management, Policy and Innovation 8, no. 1 (June 2023).
  • April 2008
  • Journal Article

Inventory Record Inaccuracy: An Empirical Analysis

By: Nicole DeHoratius and Ananth Raman
This study explores the systematic variation in inventory record inaccuracy (IRI) observed both within and across stores. Traditional inventory models, with a few exceptions, do not account for the existence of IRI and those that do treat record inaccuracy as random.... View Details
Keywords: Information Management; Measurement and Metrics; Logistics; Retail Industry
Citation
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DeHoratius, Nicole, and Ananth Raman. "Inventory Record Inaccuracy: An Empirical Analysis." Management Science 54, no. 4 (April 2008).
  • July 2001 (Revised August 2002)
  • Case

Jamcracker

Jamcracker, a well-financed, young company is attempting to transform how IT services are delivered during a period of high-tech pessimism. Jamcracker is trying to popularize an "application service provider" (ASP) model of service delivery that will, if successful,... View Details
Keywords: Service Delivery; Information Technology; Business Startups; Information Technology Industry; Service Industry
Citation
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Austin, Robert D. "Jamcracker." Harvard Business School Case 602-007, July 2001. (Revised August 2002.)
  • July 2000 (Revised August 2005)
  • Case

Deaconess-Glover Hospital (A)

Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS). Describes the decision and dilemmas that arose from the implementation experiment. Builds on Bowen and Spear's earlier... View Details
Keywords: Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
Citation
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Spear, Steven J., and John Kenagy. "Deaconess-Glover Hospital (A)." Harvard Business School Case 601-022, July 2000. (Revised August 2005.)
  • April 1996
  • Case

Southern Pulp and Paper

A paper mill's paper machines are a bottleneck in the operation. The causes include poor scheduling, lack of investment, and ineffective process control. The plant manager is charged with improving this situation fairly rapidly and has a number of proposals for change... View Details
Keywords: Information Infrastructure; Performance Improvement; Infrastructure; Pulp and Paper Industry
Citation
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Upton, David M., and William H. Bolen, Jr. "Southern Pulp and Paper." Harvard Business School Case 696-103, April 1996.
  • 2006
  • Chapter

Products, Customers, and Front-Line Employees

By: Jay W. Lorsch
Keywords: Product; Customers; Employees; Interpersonal Communication
Citation
Related
Lorsch, Jay W. "Products, Customers, and Front-Line Employees." Chap. 6 in What Managers Say, What Employees Hear, edited by Regina Fazio Maruca, 55–62. Westport, CT: Praeger, 2006.
  • 08 Oct 2020
  • News

An Innovative Way to Prevent Adversarial Supplier Relationships

  • 14 Oct 2020
  • News

How Employee Assistance Programs Can Help Your Whole Company Address Racism at Work

  • 30 Jul 2019
  • News

Turning Around Tesco

The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to celebrate, too: The chain is back in the black after surviving... View Details
Keywords: Tesco; Food and Beverage Stores; Retail Trade
  • 06 Jun 2016
  • News

Know the Job Your Product Was Hired to Do

Keywords: innovation; customer relationship management; consumer choice
  • 25 Mar 2016
  • News

Business Gets Serious Inside ‘Shark Tank’

  • 01 Dec 2000
  • News

Faculty News

With the 2000-2001 academic year in full swing, the expanding HBS faculty — now more than two hundred members strong — has seen a number of promotions, accessions to chaired professorships, movement of previously chaired professors to vacated chairs, and, in two cases,... View Details
Keywords: H. Naylor Fitzhugh (MBA '33); Business Schools & Computer & Management Training; Educational Services
  • 09 Sep 2014
  • News

The Rise of the Knowledge Worker

Keywords: knowledge workers; employment trends
  • 01 Mar 2006
  • News

Student Real Estate Champs

A team of six MBA students from HBS won the fourth annual National Real Estate Challenge, held at the University of Texas in November. Teams from sixteen MBA programs spent two days evaluating a case involving an investment in a high-end condominium project. The HBS... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate
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