Publications

SSRN

Program

High Potentials Leadership Program

eligible for the Certificate of Management Excellence. Learn More Key Benefits Focused on developing high potential leaders, this program prepares you to embrace the risks and... View Details

20 Sep 2011
First Look

First Look: September 20

Authors:Heidi K. Gardner, Francesca Gino, and Bradley R. Staats Abstract In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of... View Details

Keywords: Sean Silverthorne

20 Nov 2015
News

These Women Save Dogs In The Nerdiest Way Possible – With Applied Economics

August 2003 (Revised March 2004)
Case

Amy Kelly's Job Search

Narrates the job search of former Self-Assessment and Career Development student Amy Kelly. View Details

Keywords: Job Search

Find at Harvard

August 1996 (Revised March 2002)
Exercise

Network Assessment Exercise: Abridged MBA Version

Designed to help students identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships that help people to advance professionally, get things done, and more generally, develop personally and... View Details

Keywords: Networks

12 Nov 2019
News

Non-English speakers are shut out of the top jobs

March 2006 (Revised May 2009)
Case

Entrepreneurial Insights

By: Joseph L. Bower and Sonya Hout

Presents a matrix of 42 video clips of interviews with seven entrepreneurial managers answering the same six questions about their experiences building their companies. The individual entrepreneurs (Vittorio Merloni, Merloni Elettrodomestici; Alex d'Arbeloff, Teradyne,... View Details

Keywords: Business Growth and Maturation; Business Startups; Entrepreneurship; Leadership; Business or Company Management; Managerial Roles; Personal Characteristics

25 Aug 2014
Blog Post

Working in Tech 4Dev

enjoyment of product management, my confirmed belief that governments and organizations can be made more efficient through smart technologies and data-optimization, and my love... View Details

Keywords: Technology

Robin J. Ely

Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details

August 2012
Case

Jess Westerly at Kauflauf GmbH

By: John J. Gabarro and Colleen Kaftan

Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details

Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany

March 2023
Case

Best Buy: Renew Blue (A)

By: Sunil Gupta, Dave Habeeb and Amram Migdal

Preabstract: The A Video Case should be assigned to students in advance of class. The B case is intended to be used in class by educators and the C case can be assigned to students during or after class. The product is designed as a low-prep case for students, with... View Details

Keywords: Job Offer; Retail Industry

January 1977 (Revised April 1983)
Case

Corning Glass Works: The Electronic Products Division (B)

By: Michael Beer

Focuses on the recommendations and implementation strategy made by the organizational development group for the electronic product division's problems. View Details

Keywords: Business Divisions; Growth and Development Strategy; Organizational Change and Adaptation; Problems and Challenges; Adaptation

September 2001 (Revised August 2005)
Case

Deaconess-Glover Hospital (C)

For nearly three months, John Carter, a vascular surgeon by training, had been studying a variety of clinical processes at Deaconess-Glover Hospital in Needham, Mass. Carter was looking for an opportunity to test the applicability of Toyota Production System... View Details

Keywords: Organizational Change and Adaptation; Health Care and Treatment; Business Processes; Health Industry

02 Jan 2014
Blog Post

Preparing for a career in investment banking

learned to navigate. To be honest, I was quite sure that I wanted to try out investment banking in New York. My last year at my old job in corporate M&A gave me a taste of investment banking and I was... View Details

10 Sep 2020
News

Using Systems Thinking to Stay on Goal

September 2020 (Revised November 2020)
Case

d.light

By: Michael Chu, Krishna G. Palepu and Dilyana Karadzhova Botha

Kenyan off-grid-solar pioneer d.light can power entire homes in rural Africa but must now decide how to fund the growth of its asset-heavy business model. Ned Tozun and Sam Goldman founded d.light in 2006 to transform lives through solar solutions enabling access to... View Details

Keywords: Alternative Energy; Business Model; Capital; Emerging Markets; Expansion; Financial Strategy; Renewable Energy; Strategy; Social Entrepreneurship; Energy Industry; Africa; Kenya; India

2007
Manual

Managing School Districts for High Performance: Instructor's Guide

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson

Teaching by the case method has the potential to affect profoundly the way that teachers, students, and professionals approach the learning process. This companion volume includes detailed teaching notes on each case in the coursebook, with an emphasis on making cases... View Details

Keywords: Learning; Teaching; Cases

Find at Harvard

Read Now

March 2011 (Revised August 2012)
Case

Caesars Entertainment: CodeGreen

By: George Serafeim, Robert G. Eccles and Tiffany A. Clay

The case describes the development of Caesar's sustainability initiative program, the effect of the initiative on employee engagement and motivation, and on customer satisfaction. View Details

Keywords: Customer Satisfaction; Employees; Corporate Social Responsibility and Impact; Environmental Sustainability; Motivation and Incentives; Entertainment and Recreation Industry; Entertainment and Recreation Industry

May 2017 (Revised September 2018)
Case

Hilti Fleet Management (A): Turning a Successful Business Model on Its Head

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details