Providers - Publications - Faculty & Research

15 Jan 2013
First Look

First Look: January 15

model in the context of the Eurozone sovereign crisis, which escalated in the second half of 2011 and resulted in U.S. money-market funds sharply reducing the funding provided to European banks. Coincident with the contraction in dollar... View Details

Keywords: Sean Silverthorne

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

donations with animal shelters and other organizations that provide direct care to animals.” For Exley, it is not all about the dogs. She’s primarily focused on her new career as an economics professor at HBS, where she’ll be teaching... View Details

Keywords: by Carmen Nobel; Retail

10 Sep 2014
Research & Ideas

Become a Value Creator

As a young teacher at Harvard Business School, Brian J. Hall called on longtime professor James Cash for a favor: Hall wanted to study the inner workings of General Electric, and he needed Cash's help to get in touch with top-level executives who could View Details

Keywords: by Dina Gerdeman

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

discover a gap between what the supply chain is providing and what the patient needs, they usually don't have the authority or knowledge to go back to those supply departments and fix the problem; a higher-level person needs to be... View Details

Keywords: by Paul Guttry

11 Jun 2012
Research & Ideas

When Business Competition Harms Society

these facilities on a single block." The New York State Department of Environmental Conservation provided the research team with the records of all 28 million OBD-II inspections conducted on gasoline-powered consumer vehicles at the... View Details

Keywords: by Carmen Nobel; Auto

06 Oct 2003
Research & Ideas

The Growth of the Social Enterprise

allow them to grow more quickly while still providing some brand benefits and quality control. While branch organizations, such as The Nature Conservancy, may choose to allow a significant amount of local autonomy by decentralizing... View Details

Keywords: by Carla Tishler

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

theme parks—was to ensure a steady flow of creative software for its global hardware businesses. Senior MCA management agreed to the acquisition, expecting the new, cash-rich Japanese parent to provide capital for acquiring more record... View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

23 May 2011
Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

increasingly depend on a mutually reinforcing relationship between financial and nonfinancial performance. Integrated reporting is about more than a document. It is also about a more integrated company website that leverages the Internet to View Details

Keywords: by Robert G. Eccles & George Serafeim

27 Dec 2010
Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

webification of life whereby devices can connect to the "cloud" and provide functions on a mobile, as-needed basis. There is no more need to embed them in the guts of a stationary device. This makes an enormous amount of... View Details

Keywords: by Staff

10 Feb 2009
First Look

First Look: February 10, 2009

96, no. 2 (2009): 249-264 Abstract This research investigated laypeople's interpretation of their dreams. Participants from both Eastern and Western cultures believed that dreams contain hidden truths (Study 1) and considered dreams to View Details

Keywords: Martha Lagace

05 Feb 2009
Research & Ideas

In Praise of Marketing

for both parties. The billions of successful daily marketplace transactions are an important part of the glue that holds our society together. Good marketers offer consumers choices. Choice stimulates consumption and economic growth and facilitates personal expression.... View Details

Keywords: by John Quelch; Advertising

29 Oct 2007
HBS Case

Marketing Maria: Managing the Athlete Endorsement

are some sports more lucrative than others? A: I have not (yet) conducted any large-scale quantitative studies that provide conclusive evidence on these issues, but I did find it interesting to hear Eisenbud point to what appears to be a... View Details

Keywords: by Sarah Jane Gilbert; Sports

15 Dec 2014
Research & Ideas

Deconstructing the Price Tag

cost transparency caveats for retailers. A firm may not want to share production costs if the cost structure provides a competitive advantage. In addition, contracts with suppliers may prevent making certain information public. And it... View Details

Keywords: by Dina Gerdeman; Retail

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

OnStar as president and CEO for 14 years. A major subsidiary of General Motors, OnStar provides in-vehicle security, navigation, remote diagnostic, and emergency services to more than 6 million subscribers. Now a senior lecturer at HBS,... View Details

Keywords: by Carmen Nobel; Auto

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

motor vehicles registries. In the digital era, retailers have myriad ways to collect, store, and slice-and-dice customer data. "The more information you can get and the better you can deal with it, the better you can become at View Details

Keywords: by Maggie Starvish; Retail

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

strategy supports this goal. It is rare to find a firm that provides its board with a scorecard that allows this. Q: From a 30,000-foot view, how do the Measuring Market Performance CD and tools help? Once users complete the tutorial,... View Details

Keywords: by Sean Silverthorne

05 Jan 2010
First Look

First Look: January 5

incident reporting systems). Providing feedback about actions taken negatively impacted frontline workers' perceptions. Qualitative results suggest that communication can backfire when managers go through the motions of process... View Details

Keywords: Martha Lagace

19 Aug 2008
First Look

First Look: August 19, 2008

factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. To explore further the dynamics of the segments and to View Details