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  • All HBS Web  (9,367)
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  • November 2005 (Revised June 2006)
  • Case

Strategic Planning at United Parcel Service

By: David A. Garvin and Lynne Levesque
In March 2005, CEO Michael Eskew has asked the Corporate Strategy Group to recommend changes to the strategic process to ensure it allows United Parcel Service (UPS) to continue to transform itself over the next several years. Describes the evolution of UPS's strategic... View Details
Keywords: Change; Decisions; Globalization; Growth and Development Strategy; Managerial Roles; Strategic Planning; Creativity; Corporate Strategy
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Garvin, David A., and Lynne Levesque. "Strategic Planning at United Parcel Service." Harvard Business School Case 306-002, November 2005. (Revised June 2006.)
  • July – August 2008
  • Article

When Virtue Is a Vice

By: Anat Keinan and Ran Kivetz
Choosing duty over pleasure today can cause regret down the road—whereas regret over the reverse is fleeting. Marketers of luxury products and services should consider prompting customers to predict their future feelings about choices made now. View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Moral Sensibility; Marketing Strategy; Consumer Behavior; Emotions; Luxury
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Keinan, Anat, and Ran Kivetz. "When Virtue Is a Vice." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 22.
  • 09 Dec 2014
  • First Look

First Look: December 9

organizations. Publisher's link: http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.5465/amj.2013.0903 December 2014 Journal of Applied Psychology Preparatory Power Posing Affects Nonverbal Presence and Job... View Details
Keywords: Sean Silverthorne
  • November 1981 (Revised November 1991)
  • Supplement

Proposition 11 (B)

By: Joseph L. Badaracco Jr.
Keywords: Laws and Statutes
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Badaracco, Joseph L., Jr. "Proposition 11 (B)." Harvard Business School Supplement 382-076, November 1981. (Revised November 1991.)
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or an unprecedented, systemic... View Details
Keywords: by Garry Emmons
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

focus groups. "Focus groups tend to be like the law of the hammer," says Zaltman. "Teach a kid to hammer, and everything begins to look like a nail. You don't get a lot of depth in a focus... View Details
Keywords: by Richard Bierck; Retail
  • 18 Mar 2014
  • First Look

First Look: March 18

firms' social responsibility and sustainability practices. Linguists suggest that obligatory future-time-reference (FTR) in a language reduces the psychological importance of the future. Prior research has... View Details
Keywords: Sean Silverthorne
  • 2025
  • Working Paper

Tax Elasticities of Top Donors: Evidence from Family Foundations

By: Simon Essig Aberg
High net-worth donors who give through a family foundation or donor-advised fund constitute the fastest growing segment of charitable giving in the United States. Using a novel database of foundation tax filings, I document facts about top donors, estimate how they... View Details
Keywords: Philanthropy and Charitable Giving; Taxation; Motivation and Incentives
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Essig Aberg, Simon. "Tax Elasticities of Top Donors: Evidence from Family Foundations." Working Paper, June 2025.
  • January–February 2025
  • Article

What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to Create Value

By: Max H. Bazerman
Most executives leave value on the negotiating table, for two main reasons: First, many executives mistakenly believe that they’re negotiating over a fixed pie and that gains for one side necessarily mean losses for the other. Second, they focus exclusively on how to... View Details
Keywords: Negotiation Offer; Negotiation Tactics; Value; Communication; Trust
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Bazerman, Max H. "What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to Create Value." Harvard Business Review 103, no. 1 (January–February 2025): 71–77.
  • September 2003 (Revised October 2005)
  • Case

Performance Pay for MGOA Physicians (A)

Examines the transition of an orthopedic surgical group at a premier teaching and research hospital from a system in which the surgeons are compensated with flat salaries to a system where they are compensated based on profitability. Allows for an examination of... View Details
Keywords: Value Creation; Motivation and Incentives; Nonprofit Organizations; Health Care and Treatment; Compensation and Benefits; Health Industry
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Barro, Jason R., Kevin J. Bozic, and Aaron Zimmerman. "Performance Pay for MGOA Physicians (A)." Harvard Business School Case 904-028, September 2003. (Revised October 2005.)
  • 01 Mar 2024
  • News

The Exchange: Takeaways from the Takedown

and others may not realize they’re crossing it. But in this case, if you look at some of the facts revealed in the trial, SBF said that the laws and rules didn’t apply to him.... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

mother gave me a copy of The Jungle by Upton Sinclair. I was very struck by that book. I find the writing, in retrospect, really wretched, but the kind of passion that said, "Here is an awful system," was pivotal in getting food View Details
Keywords: by Sean Silverthorne; Health
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806207 Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage Risk Harvard Business School Note 806-138 Describes the... View Details
Keywords: Sean Silverthorne
  • March 2000 (Revised January 2002)
  • Case

Robert Moses

By: Kathleen L. McGinn and Alexis Lefort
Robert Moses was Park Commissioner in New York City for nearly 50 years. In this position, he had more influence on the face of urban New York than anyone before or after. View Details
Keywords: Power and Influence; New York (city, NY)
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McGinn, Kathleen L., and Alexis Lefort. "Robert Moses." Harvard Business School Case 800-271, March 2000. (Revised January 2002.)
  • November 2018
  • Teaching Note

The Tax Man: Taxes in Private Equity Real Estate

By: Nori Gerardo Lietz and Sayiddah Fatima McCree
Teaching Note for HBS No. 218-077. This teaching note provides the back up analysis for the various alternatives to be considered in choosing the optimal investment structure for the real estate acquisition. It contrasts the interests of the tax exempt investors... View Details
Keywords: Real Estate; Alternative Investment Structures; Taxation; Private Equity; Property; Acquisition; Conflict of Interests; Governing Rules, Regulations, and Reforms
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Lietz, Nori Gerardo, and Sayiddah Fatima McCree. "The Tax Man: Taxes in Private Equity Real Estate." Harvard Business School Teaching Note 219-017, November 2018.
  • 01 Mar 2008
  • News

Supporting the Troops

(MBA 11/’47), cofounder of the Wall Street firm Kohlberg Kravis Roberts, served in the Navy in World War II and says the GI Bill helped him earn degrees from Swarthmore College, HBS, and Columbia View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 07 Mar 2013
  • News

Private firms playing major role against cyberattacks

Keywords: National Security and International Affairs; National Security and International Affairs; National Security and International Affairs; National Security and International Affairs
  • 24 Feb 2015
  • News

Goldberg Brings Competitive Nature to Treasurer Role

Keywords: Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support
  • 26 Feb 2020
  • News

Phoenix Rising

straightjacket, even basic initiatives struggled to get traction. In an effort to boost tourism—a major contributor to the country’s economy—Samaras introduced a law that would allow hotels to shuttle passengers to View Details
Keywords: Jen McFarland Flint
  • 24 Aug 2017
  • News

Unlocking Potential

Most people have a conventional view of incarceration: People convicted of breaking the law are criminals, and criminals are locked up in big prisons with lots of other criminals. Yet, even as a preteen,... View Details
Keywords: Ralph Ranalli; Community Partners; Legal Services; Professional Services
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