Filter Results:
(18,411)
Show Results For
- All HBS Web
(18,411)
- People (87)
- News (5,941)
- Research (7,217)
- Events (85)
- Multimedia (303)
- Faculty Publications (3,914)
Show Results For
- All HBS Web
(18,411)
- People (87)
- News (5,941)
- Research (7,217)
- Events (85)
- Multimedia (303)
- Faculty Publications (3,914)
- 23 Jul 2015
- News
Money Cannot Be the God of Life: How CEO Pay Drives Inequality
- 23 May 2011
- News
What Loyalty? High-End Customers are First to Flee
- May 2016 (Revised September 2016)
- Case
Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean
By: Rajiv Lal and Gamze Yucaoglu
In 2015, Edip Ilkbahar, HBC’s founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko Group of companies in 1994, Ilkbahar’s company had enjoyed high occupancy, high guest satisfaction, and high... View Details
Keywords: Customer Experience; Customer Service; Hotel Industry; Emerging Market; Customer Focus; Leading Growth; Feedback Culture; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Hillside; HBC; Turkey; Vacation; Customer Relationship Management; Quality; Employee Relationship Management; Service Operations; Organizational Culture; Customer Satisfaction; Selection and Staffing; Service Delivery; Competitive Advantage; Emerging Markets; Growth and Development; Accommodations Industry; Entertainment and Recreation Industry; Turkey
Lal, Rajiv, and Gamze Yucaoglu. "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean." Harvard Business School Case 516-110, May 2016. (Revised September 2016.)
- June 2013
- Case
The World Economic Forum's Global Leadership Fellows Program
By: Rakesh Khurana and Eric Baldwin
This case examines a distinctive leadership development program within the World Economic Forum. The program, born out of the conviction that the complexity of global challenges at the beginning of the 21st century required a new generation of global leaders, recruited... View Details
Keywords: Organizational Behavior; Leadership Skills; Training; Global Organizations; Global Leadership; World Economic Forum; Globalization; Leadership; Leadership Development; Leadership Style; Leading Change
Khurana, Rakesh, and Eric Baldwin. "The World Economic Forum's Global Leadership Fellows Program." Harvard Business School Case 413-118, June 2013.
Network Centralization and Collective Adaptability to a Shifting Environment
Previous research has shown that network centralization—the degree to which communication flows disproportionately through one or more members—interferes with collective problem-solving by obstructing the integration of ideas, information, and solutions. But this... View Details
- 24 Jan 2015
- News
Boost the right kind of innovation
- 26 Feb 2014
- News
How Grocery Bags Manipulate Your Mind
- 01 Sep 2023
- Blog Post
Harvard Business School Announces 2023 Goldsmith Fellows
Pakistan, in partnership with the Bill & Melinda Gates Foundation. He was recognized for his work by being selected as an Acumen Pakistan Fellow and World Health Organization Primary Healthcare Leader. He said, “I look forward to... View Details
- August 2011
- Supplement
Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011
By: David A. Garvin
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details
Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India
Garvin, David A. "Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011." Harvard Business School Video Supplement 312-703, August 2011.
- 20 Nov 2007
- First Look
First Look: November 20, 2007
design-driven innovation is pushed by a firm's vision about possible new product meanings and languages that could diffuse in society. Design-driven innovation, that plays such a crucial role in the... View Details
Keywords: Martha Lagace
- 12 Nov 2019
- News
‘She Build’: Creating an All-Women Real Estate Development Team
Podcast: Yelp ratings may be predictor of how restaurants fare after a minimum wage increase
Some restaurants owners have argued that raising the minimum wage may force them to close, or cut staff. Now a new study suggests that this only really happens to... View Details
- January 2016 (Revised February 2016)
- Case
Citizens United and Corporate Speech
By: David Moss and Marc Campasano
The story of Citizens United began in late 2007, as leading members of the Republican and Democratic parties were preparing for the 2008 presidential primaries. Democrats expected a three-way contest in their party between Senator Barack Obama of Illinois, Senator (and... View Details
- 08 Nov 2016
- First Look
November 8, 2016
diversified business groups in contemporary developed economies of Western Europe, North America, and Oceania. It aims to come up with a new theoretical understanding of diversified business groups and other comparable models of corporate... View Details
Keywords: Sean Silverthorne
- June 2021 (Revised October 2021)
- Supplement
CFM International (B): LEAPing Into the Future
By: Ranjay Gulati, Yves Doz and Kerry Herman
By 2017, after a long and highly successful run, the joint venture CFM’s and its parent firms’ leadership faces new challenges and must once again reconsider their commitment to the JV. CFM’s engines have come to dominate the narrow body aircraft market, but technology... View Details
- Program
Investment Management Workshop
facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method. Review Our Campus Health & Safety Protocols... View Details
- 07 Nov 2014
- News
How Smart, Connected Products Are Transforming Competition
- 19 Oct 2021
- News
“No-Code” Miracle for Startups
- 02 Mar 2010
- First Look
First Look: March 2
with these historical accounts. This paper, by examining the resource allocation process closely, identifies a specific set of circumstances in which intervention by top management is critical to a firm's... View Details
Keywords: Martha Lagace