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  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

observed that the "truth springs from arguments amongst friends." There are two ways to measure the health of a debate: the kinds of questions being asked and the level of listening. There are two... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 09 Aug 2016
  • First Look

August 9, 2016

the reader to the shared office market, including the similarities and differences from traditional office space, and explore the underlying trends driving this change, as well... View Details
Keywords: Sean Silverthorne
  • June 2024
  • Article

Rationalizing Outcomes: Interdependent Learning in Competitive Markets

By: Anoop R. Menon and Dennis Yao
In this article we use simulation models to explore interdependent learning in competitive markets. Such interactions require attention to both the mental representations held by the management of the focal firm as well as the beliefs of that management about the... View Details
Keywords: Mental Models; Strategic Interactions; Rationalization; Explanation-based View; Competition
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  • January 2025
  • Case

Redwood & Strong: The Value of a Consulting Engagement

By: David G. Fubini and Patrick Sanguineti
The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative designed to identify potential merger candidates. The request for the engagement originated from Daniel Crawford,... View Details
Keywords: Client Service; Professional Service Firm; Professional Services; Consulting
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  • 21 Mar 2019
  • HBS Case

The Ferrari Way

“If you drive a Ferrari, you put premium petrol in the tank, you hit the motorway, and you step on the gas.” —Soccer star Zlatan Ibrahimovic That purring engine. The buttery soft leather. Those sleek curves. The essence of a Ferrari... View Details
Keywords: by Michael Blanding; Auto
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New York City Department of... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • Web

Impact Stories - Impact Stories

Right Incentives. By: Susanna Gallani Play Health Minute: How Entrepreneurs are Reducing Costs & Improving Outcomes Professor William Sahlman Play Health Minute: Can Hospitals Prioritize Value View Details
  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

for both hardware and software. However, when a bundle was the consumer's only option—a "pure bundling" scenario—Nintendo would fare much worse, when compared with both offers that lacked any bundle as well... View Details
Keywords: by Dina Gerdeman
  • 2010
  • Chapter

The Peculiar Politics of American Disaster Policy: How Television Has Changed Federal Relief

By: David Moss
Particularly since the 1960s, the federal government has played a significant role in financing disaster losses in the United States. The federal government may thus be thought of as providing an implicit form of public disaster insurance. However, unlike many... View Details
Keywords: Insurance; Policy; Government and Politics; Media; Natural Disasters; United States
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  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

leader needs to master the use of inquiry and reflection as well as advocacy in order to build his or her organization and career." Have You Developed A Clear Vision View Details
Keywords: by Carmen Nobel
  • November 22, 2022
  • Article

Is Novel Research Worth Doing? Evidence from Peer Review at 49 Journals

By: Misha Teplitskiy, Hao Peng, Andrea Blasco and Karim R. Lakhani
There are long-standing concerns that peer review, which is foundational to scientific institutions like journals and funding agencies, favors conservative ideas over novel ones. We investigate the association between novelty and the acceptance of manuscripts submitted... View Details
Keywords: Research; Journals and Magazines
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    The China Rules

    To achieve growth and profitability in the world's third-largest economy, multinationals need strong leadership--but China is tough on top executives. Pulsating with opportunity, China attracts foreigners, yet HR professionals continue to rank it as one of the most... View Details

    • 17 Jun 2011
    • HBS Case

    KFC’s Explosive Growth in China

    restaurants in China differ markedly in many ways from their Western counterparts. And while Pizza Hut has done very well for itself with nearly 500 restaurants in 120 cities (as of December 2010), KFC's... View Details
    Keywords: by Maggie Starvish; Food & Beverage
    • 2015
    • Working Paper

    Match Your Own Price? Self-Matching as a Retailer's Multichannel Pricing Strategy

    By: Pavel Kireyev, Vineet Kumar and Elie Ofek
    Multichannel retailing has created several new strategic choices for firms. With respect to pricing, an important decision is whether to offer a "self-matching policy." Self-matching allows a multichannel retailer to offer the lowest of its online and in-store prices... View Details
    Keywords: Price Self-matching; Multichannel Retailing; Pricing Strategy; Marketing Strategy; Price; Distribution Channels; Supply and Industry; Retail Industry
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    • Profile

    Thomaz Galvao

    Brazilians that would reflect well on me as an effective professional,” but mostly for its resources “ HBS resources and excellence would empower me with the hard and soft... View Details
    • November–December 2020
    • Article

    Our Work-from-Anywhere Future

    By: Prithwiraj Choudhury
    The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
    Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
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    • 05 May 2008
    • Research & Ideas

    Connecting with Consumers Using Deep Metaphors

    baby aspirin to home computers to the meaning of quality health care. Q: Why are these metaphors important for effective marketing? What happens when marketing does not give attention to them in branding and... View Details
    Keywords: by Martha Lagace; Consumer Products
    • 24 May 2011
    • First Look

    First Look: May 24

    http://www.hbs.edu/research/pdf/11-031.pdf Measuring Teamwork in Health Care Settings: A Review of Survey Instruments Authors:Melissa A. Valentine, Ingrid M. Nembhard, and Amy C. Edmondson Abstract... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    The Function of Outlet Stores

    Outlet stores are ubiquitous in the retail environment, and many firms sell goods through outlets as well as their primary stores. Using a highly detailed data set from a major U.S. luxury fashion goods firm, Professor Ngwe is able to look at market segmentation by... View Details

    • 01 Jun 2024
    • News

    Alumni Achievement Awards 2024

    force for good in society—a belief that is core to our company’s values. In Guyana, we’re partnering with the Mt. Sinai Health System and the Guyanese government to modernize the country’s View Details