Employee Relationship Management - Publications - Faculty & Research

02 Mar 2010
First Look

First Look: March 2

leadership and management is to prioritize among competing accountability demands. This involves deciding both to whom and for what they owe accountability. This paper provides an overview of the accountability pressures facing nonprofit... View Details

Keywords: Martha Lagace

07 Oct 2008
First Look

First Look: October 7, 2008

was going to lead MTC into the topmost ranks of global telecom, his team would have to successfully grapple with all the growing pains of managing across borders, brand names, and cultures. All against the backdrop of an unpredictable... View Details

Keywords: Martha Lagace

07 Apr 2003
Research & Ideas

How the U.S. Army Develops Leaders

you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details

Keywords: by Martha Lagace

25 Feb 2015
Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the... View Details

Keywords: by Julia Hanna; Education; Technology

13 Apr 2017
News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter that View Details

Keywords: Jill Radsken

25 Aug 2003
Research & Ideas

Should You Sell Your Digital Privacy?

but at the cost of completely denying the customers the value of their identity. Q: What are top issues companies need to consider when creating privacy relationships with customers? A: It's not about privacy. If a company is concerned... View Details

Keywords: by Manda Salls & Sean Silverthorne; Advertising

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

a project to a small group of people who are amateurs, who do the project part-time and act as a committee. It doesn't demand management time and resources, and you haven't brought in new skills. This holds for hospitals, government... View Details

Keywords: by Staff

Web

Archival Collections - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

performance than startups founded by entrepreneurs who are less sensitive. Our results suggest that these different responses to worsening labor market conditions explain at least 11 percent of the established negative relationship... View Details

Keywords: by Sean Silverthorne

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook, Path, and Zynga help us... View Details

Keywords: by Carmen Nobel; Technology

07 Nov 2005
What Do You Think?

Is Less Becoming More?

niches. They report that "nearly 70 percent of managers admit that excessive complexity is raising their costs and hindering their profit growth." In other words, there is a trade-off between innovation and complexity on the one... View Details

Keywords: by James Heskett; Consumer Products

03 Jun 2021
Blog Post

HBS Pilots First Impact Investing Fund

’03) is currently COO, National Institute for Children’s Health Quality, Greg Shell (MBA ’01) is Managing Director of Bain Capital Double Impact Fund, and Stephen Chan (MBA ’09 ) is VP of Strategy and Operations at The Boston Foundation.... View Details

Web

Influence of the China Trade and the Heard Legacy - A Chronicle of the China Trade

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

Web

WesTrek 2025: Exploring the future of tech in Silicon Valley - Recruiting

Zhang, partner at Bain Capital Ventures, emphasized the power of long-term relationships with founders. He also led an engaging discussion on emerging trends and exciting opportunities for disruption. Students then headed to lunch, which... View Details

18 Mar 2014
News

The Oz of Data Opens the Curtain

personal data collection have a surprising ally: Scott Howe. Why? Because it's good for business. "How people think about data is going to change seismically in the coming years," says Howe. "Each of us will manage the data that is... View Details

Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information

June 2024
Teaching Note

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)

Citation

04 Feb 2008
Research & Ideas

Putting Entrepreneurship in the Social Sector

cover in one of the chapters in the book. A network approach requires leaders to focus not only on management challenges and opportunities at an organizational level, but also more broadly on how to mobilize resources both within and... View Details

Keywords: by Sean Silverthorne

27 Jan 2015
First Look

First Look: January 27

psychological discomfort of dissonance. Similarly, physically cleansing oneself eliminated the relationship between inauthenticity and prosocial compensation. Finally, we demonstrated additional evidence for discriminant validity: these... View Details

Keywords: Sean Silverthorne

January 2024 (Revised May 2024)
Case

Pioneer Natural Resources: Enhancing the Capital Return Strategy with Variable Dividends

By: Benjamin C. Esty, Elisabeth Kempf and E. Scott Mayfield

In February 2021, Scott Sheffield, the CEO of Pioneer Natural Resources (an independent oil and gas company based in Texas), was considering the possibility of enhancing the firm’s capital return strategy by introducing a variable dividend tied to cash flows in... View Details

Keywords: Corporate Finance; Cash Flow; Financial Management; Financial Strategy; Value Creation; Decision Choices and Conditions; Investment Return; Profit; Policy; Business and Shareholder Relations; Energy Industry; United States; North America; Texas

Citation

Educators

Purchase

March 2022
Case

DealShare: Social E-Commerce for the Indian Mass Market

By: Krishna G. Palepu and Malini Sen

Launched in September 2018, e-retail startup DealShare has created a tech-enabled model for the Indian mass market that allows customers to buy together, save money on good quality goods, and at the same time have fun. It targets customers who are still getting used to... View Details