Operations - Publications - Faculty & Research

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Buy Now, Pay Later: The Secondary Credit Market

sharks” operated illegally, making their customers vulnerable to exploitation. 26 The illegality of the industry also poses a challenge for historians. Because most early salary lenders strove to keep their business under the table,... View Details

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Field Course: Life Sciences Venture Creation - Course Catalog

designed to provide hands-on guidance and operational support for students who are seriously pursuing founding or joining life sciences ventures before, upon, or soon after, graduation. Students will learn and develop frameworks, tools, a... View Details

23 May 2018
News

Christopher B. Howard, MBA 2003

Bristol-Myers Squibb’s Corporate Associates Program 2003 Earns MBA with Distinction 2003 Inducted into the Verizon Academic All-American Hall of Fame 2003 Serves as Chief of Human Intelligence Operations Cell, Afghanistan; receives Bronze... View Details

Keywords: Susan Young

01 Oct 1997
News

Antitrust in Historical Perspective

turn, means putting the "mom-and-pop" operations cherished in American lore out of business. Indeed, the creation of the Standard Oil Trust in 1882, which put small companies out of business and bureaucratized economic relations, was a... View Details

Keywords: Thomas K. McCraw and Richard S. Tedlow

01 Dec 2014
News

Case Study: Growing the Family Business

centers in the Cleveland suburbs. The first has been open two years; the second is almost a year old and approaching operational breakeven—about the same timeline as the first center. The team expects to open a new center later this month... View Details

Keywords: childcare; Finance

2021
Working Paper

Accounting for Product Impact in the Airlines Industry

By: George Serafeim and Katie Trinh

We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the airlines industry. We design a monetization methodology that allows us to calculate monetary impact estimates of fare... View Details

Citation

SSRN

Read Now

06 Dec 2010
News

Rebound in the Automotive Garage

Keywords: Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services; Transportation

Web

Pat Ross Archives | Social Enterprise

Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results PMNO Perspectives: Pat Ross, Team Rubicon Pat Ross 09 Aug 2018 Patrick Ross is deputy director of field View Details

Career Coach

Genesia Tang

Genesia is passionate about climate tech and sustainability, and spent her summer working for Blackhorn Ventures, an early-stage climate VC. She has also pursued career pivots multiple times, from consulting to tech operations to VC.... View Details

Portrait Project

Lauren Park

learn Algebra in this room today. Without chairs. We already operate with too few textbooks and a consistently-jammed copier. I take a deep breath. ... The day was a resounding success. We were productive despite our missing resources.... View Details

12 Sep 2018
News

Game-Changing Analytics

the NBA’s Philadelphia ’76ers benefit from the analytic approach and technology platform Gelman helped develop to build the Kraft organization’s enviable connection with New England Patriots’ fans. “We help organizations develop a holistic view of customers and View Details

19 Jun 2014
Blog Post

Exploring the World of Retail as an Intern at Walmart

Additionally, I recently learned that my assignment is in Merchandise Finance & Strategy, specifically for the Softlines part of the business (i.e., apparel and footwear). I’m thrilled that they listened to my request to be closer to the day to day View Details

Profile

Kenny Salas

Kenny Salas, MBA 2015, came to HBS with a clear goal: "To work for a big company and gain operational experience." Then a combination of unexpected events changed his mind. After a summer internship at General Mills'... View Details

Keywords: Financial Services

Profile

Joseph Abel

for me,” he says. “At first, venture capital was appealing. But as I talked to the entrepreneurs and venture capitalists here, I got more excited about operations over investing. I prefer jumping through the hoop to holding the hoop up –... View Details

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Policies | Baker Library

Stamps Reading Room using professional equipment is limited to school operational purposes and must be approved by Baker Library staff and HBS Marketing & Communications beforehand. Taking photographs of individuals without prior consent,... View Details

08 Sep 2016
Blog Post

4 Unexpected Things I Learned at HBS

Finance I course. Coming from an operational background, I had very limited exposure to interpreting problems and solutions through a financial lens. After finally admitting to myself that I was not going to master these concepts on my... View Details

Web

Field Course: Transforming Health Care Delivery - Course Catalog

performance. Course Faculty The course will be co-taught by Susanna Gallani and Robert Huckman. Susanna Gallani is the Tai Family Associate Professor of Business Administration. Her research focuses on performance management systems in health care organizations and how... View Details

20 Jul 2022
News

Wired to be Inspired

in? What's our long term vision for why we are here? Just like ancient mariners used compasses to kind of direct themselves, purpose was an orienting scheme. The second was: Purpose became like an operating system. It’s the way... View Details

Keywords: Management of Companies and Enterprises; Management

10 Nov 2015
First Look

November 10, 2015

valuation estimates to examine whether analysts reliably assess the risk surrounding a firm's fundamental value. We find that the spread in analysts' state-side contingent valuations captures the riskiness of operations and predicts the... View Details

Keywords: Sean Silverthorne

10 Jun 2002
Research & Ideas

Disruption: The Art of Framing

required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high performers had one thing in... View Details

Keywords: by Clark Gilbert & Joseph L. Bower

Publications