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  • All HBS Web  (10,557)
    • People  (22)
    • News  (1,560)
    • Research  (7,264)
    • Events  (98)
    • Multimedia  (65)
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  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

buyouts on target firms and their workers vary greatly by deal type and market conditions. Experimentation and Startup Performance: Evidence from A/B Testing An View Details
Keywords: by Sean Silverthorne
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

analysis is possible, commit to moving in a particular direction, carefully plan the immediate next steps, work hard to learn from execution and experiment, seize opportunities along the way, View Details
Keywords: by Joseph L. Badaracco
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

site as the company experimented with different shipping policies, including free shipping and "contingent free shipping," which requires shoppers to meet a minimum purchase total to qualify for complimentary mailing. The View Details
Keywords: by Kristen Senz; Retail
  • April 2025
  • Supplement

ZEISS: Commercializing Science

By: Maria P. Roche and Richie Zitomer
Spreadsheet Supplement for HBS Case No. 725-359. View Details
Keywords: Business Model; Business Organization; Decisions; Business Strategy; Competition; Business History; Collaborative Innovation and Invention; Independent Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Growth and Development Strategy; Knowledge Sharing; Industry Growth; Monopoly; Organizational Culture; Supply Chain Management; Partners and Partnerships; Risk and Uncertainty; Adaptation; Commercialization; Resource Allocation; Corporate Strategy; Semiconductor Industry; Technology Industry; Germany; Europe
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Roche, Maria P., and Richie Zitomer. "ZEISS: Commercializing Science." Harvard Business School Spreadsheet Supplement 725-856, April 2025.
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

what can the website do to generate and sustain bribe reporting on a scale that can have an impact? There are also issues with the credibility of self-reports and concerns that the View Details
Keywords: by Martha Lagace; Food & Beverage
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

obstacles will never be confronted or overcome. Honeywell What does the Honeywell example teach us? Mainly, the difference between the pacesetters and the laggards in the wanna-dot race. Pacesetters embrace the Internet as an opportunity... View Details
Keywords: by Rosabeth Moss Kanter
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

information between inside and outside, they are seldom mere passive messengers carrying out the instructions of their principals. According to this negotiator: The traditional model [of the process] is that... View Details
Keywords: by Michael Watkins
  • November 1999 (Revised November 2000)
  • Case

International Business Machines Corporation (C)

By: David F. Hawkins
A financial analyst is examining IBM's 1998 tax note to understand better how the company's 1998 tax note was determined. Teaching purpose: Illustrates deferred tax accounting. View Details
Keywords: History; Earnings Management; Taxation; Decision Making; Business Model; Business Earnings; Information Infrastructure; Mathematical Methods; Private Sector; Accounting Audits; Accounting Industry; Computer Industry
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Hawkins, David F. "International Business Machines Corporation (C)." Harvard Business School Case 100-034, November 1999. (Revised November 2000.)
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

TripAdvisor demonstrates the reach and power of recommendation services for consumers: it has become the world’s largest travel site with 340 million unique monthly visitors and 350 million reviews online... View Details
Keywords: by John A. Quelch; Health
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

quest for loyal customers is largely wasted effort ... Companies that have committed to complicated schemes for customer loyalty management (such as Lexus, Staples, and American Airlines) don't have much to show for it... Consultants... View Details
Keywords: by James Heskett
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

at any time. Researchers collaborating with Teixeira then measured the participants' emotional responses with a combination of eye-tracking technology and facial expression analysis software. Click to watch.... View Details
Keywords: by Carmen Nobel; Advertising
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

radio—featuring recordings of actual calls for help. Whereas individual car makes and models were usually marketed separately, Huber's team wanted OnStar to have its own distinct brand across the fleet.... View Details
Keywords: by Carmen Nobel; Auto
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

have the money in their account in just days, whereas in the conventional banking model small business owners may not be approved for several weeks. New Ways To Make Loan Decisions By and large, emerging... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

Coordination, another influential volume that applied this method of analysis to the wheat, soybean, and Florida orange industries. From those days to the present, Goldberg has remained an extraordinarily... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

billable hours. How does that hurt productivity? A: The most obvious answer is that there is a negative financial incentive to solving problems quickly and efficiently. Hourly billing is a deeply ingrained View Details
Keywords: by Deborah Blagg
  • 13 Feb 2006
  • Research & Ideas

The Hidden Market for Babies

area of scientific inquiry, but also one that has been mired thus far in political controversy. I want to look at how different countries are dealing with this science and what kinds of regulatory regimes they are establishing around it.... View Details
Keywords: by Manda Salls; Biotechnology; Health; Technology
  • 02 Apr 2018
  • Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

effectively. But it’s not about gaming the system, emphasizes Huang—startups need to make sure that they have both the quantitative analysis to back up their idea and the “soft” factors that can appeal to... View Details
Keywords: by Michael Blanding; Financial Services
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

model of the Balanced Scorecard, and they link it with the time-based dynamics of strategy in their latest book, Strategy Maps: Converting Intangible Assets into Tangible Outcomes (Harvard Business School... View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

As a professor of decision making and negotiation, I often receive unsolicited phone calls from relatives, friends, and acquaintances seeking my advice on consumer matters such as negotiating for a house,... View Details
Keywords: by Max H. Bazerman
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