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  • All HBS Web  (13,434)
    • People  (45)
    • News  (2,590)
    • Research  (7,636)
    • Events  (73)
    • Multimedia  (190)
  • Faculty Publications  (5,484)
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  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

to pinpoint valuable stocks in the future. “We're taught that there are extremely smart people who work in the market, and therefore we should expect markets to be somewhat efficient,” Wang says. “But index providers and institutional... View Details
Keywords: by Rachel Layne
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

one of the world's largest airlines, United had a very large fleet and hub-and-spoke network that provided passengers with a wide range of destination choices, but as with any complex system unless everything ran perfectly all the time,... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

they most want to. This is a beautiful dream, but I believe it sets people up to be unhappy." Several antidotes to general job dissatisfaction were offered. C. J. Cullinane suggested "spending a bit more time" providing... View Details
Keywords: by Jim Heskett
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

young firms, given the uncertainties that were a natural part of the entrepreneurial process," Lerner explained. "General Doriot's idea was to create a new kind of organization that established a selection process, supplied funded companies with management... View Details
Keywords: by James E. Aisner; Financial Services
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

incurs higher costs due to laboratory monitoring and provider time than NOACs. NOAC treatment, therefore, may not be more expensive than warfarin therapy management for complex anticoagulation patients. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

misconceptions distort the popular understanding of U.S. multinationals in China. In this paper, we seek to correct four common misunderstandings by providing a statistical portrait of several aspects of U.S. affiliate activity in the... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

countries and industries in systematic ways. Q3: What’s the message here for political or business leaders who are trying to get their arms around these issues? Zhang: For business leaders, this paper provides some preliminary evidence... View Details
Keywords: by Sean Silverthorne
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

stakes and provides that much more basis for others to be interested. Banning recordings portends a dangerous tension with customers. If a customer thinks there’s something wrong, and feels strongly enough to make a recording and perhaps... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost AI can View Details
Keywords: by Ben Rand
  • 07 Aug 2015
  • Research & Ideas

Obama’s Clean Power Plan: Can Nuclear Power Beat the Global Threat of Coal?

power and the funding of new energy sources: The Case for Combating Climate Change with Nuclear Power and Fracking We Need a Miracle. New Nuclear Might Provide it. Venture Capital's Disconnect with Clean Tech View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. Market research companies and... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

areas. Nestlé, for example, redesigned its coffee procurement processes, working intensively with small farmers in impoverished areas who were trapped in a cycle of low productivity, poor quality, and environmental degradation. Nestlé View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

contingent control rights when they are prohibited from doing business with other portals and that contingent control rights are less likely to appear as the industry matures. Our findings are consistent with theoretical explanations that exclusivity provisions and... View Details
Keywords: Carmen Nobel
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

cost transparency caveats for retailers. A firm may not want to share production costs if the cost structure provides a competitive advantage. In addition, contracts with suppliers may prevent making certain information public. And it... View Details
Keywords: by Dina Gerdeman; Retail
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

OnStar as president and CEO for 14 years. A major subsidiary of General Motors, OnStar provides in-vehicle security, navigation, remote diagnostic, and emergency services to more than 6 million subscribers. Now a senior lecturer at HBS,... View Details
Keywords: by Carmen Nobel; Auto
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

motor vehicles registries. In the digital era, retailers have myriad ways to collect, store, and slice-and-dice customer data. "The more information you can get and the better you can deal with it, the better you can become at View Details
Keywords: by Maggie Starvish; Retail
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

strategy supports this goal. It is rare to find a firm that provides its board with a scorecard that allows this. Q: From a 30,000-foot view, how do the Measuring Market Performance CD and tools help? Once users complete the tutorial,... View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

offers a compelling explanation for the strong ownership concentration seen in German business and reveals the malleable relationship between family and business. It provides rich empirical evidence that offers a new interpretation of... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

investment in Duck Creek Technologies, a technology provider for property & casualty insurance companies. The deal required a complex carve-out from Accenture, Duck Creek’s parent organization, and several operational improvements to... View Details
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

local governments can do nothing like that, which is a big problem at a time when the services provided by local governments are more critical than ever. ” Many government workers have already lost their jobs since the pandemic began.... View Details
Keywords: by Kristen Senz
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