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  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

company. They can either sell the company to a large public company, raise another round of capital from a preeminent venture capital fund, or continue to grow using existing positive cash flow. Purchase this case:... View Details
Keywords: Martha Lagace
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Management Science Distinguished Service Award in 2016. 2015 Jonas Heese : "Regulator Leniency and Mispricing in Beneficent Nonprofits” (with Ranjani Krishnan and Frank Moers) was selected for publication in... View Details
  • Web

Geography of Care - Institute For Strategy And Competitiveness

those assurances cannot be made to the organization or the public. Read More in Publications on Systems Integration and Geographic Expansion Steps for Leading Providers Grow areas of excellence across geography: Expand satellite pre- and... View Details
  • Web

Data - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Data Data Resources U.S. Cluster Mapping The Cluster Mapping Project assembles a detailed picture of the location and performance of... View Details
  • Web

Social Enterprise - Faculty & Research

sustained, high-impact social change. Current research focuses on leadership of socially mission-driven organizations; the role of business leaders and corporate citizenship in driving social change; business models that address poverty; management of high-performing... View Details
  • July 1996 (Revised August 2024)
  • Case

Innovative Opportunities to Manage Health Care Delivery

By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

To discuss fundamental managerial decisions about their... View Details
Keywords: Managed Care; Capitation; Strategy
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  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

"Trust requires reciprocity." Mike Beer suggested that managers succeed by "inviting honest, collective and public conversations," in the process "making themselves vulnerable." Bob Lee added that "Trust... View Details
Keywords: by James Heskett
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

improvements in delivering specific healthcare services and justify further investigation of process improvements. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54827 in press Journal of Personality and Social... View Details
Keywords: by Sean Silverthorne
  • Web

Curriculum - Business & Environment

context of a company that provides a vital public service that has important environmental implications. The Role of ESG in Investment Strategy Marketing Aleph Farms: A New Culture of Meat Aleph Farms, an... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

reduce the total dollar volume of contracts with accused firms; however, they substitute approximately 14% of the harder-to-monitor cost-plus contracts for fixed-price contracts. This effect is concentrated in the procurement of services... View Details
Keywords: Sean Silverthorne
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2024
  • News

Rooms with a View

Engine and the publication of his new book, Talent Disruption: People Are the Brands. Both explore the potential of artificial intelligence to create a talent marketplace that is more effective for the employee and employer—one that’s “a... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • Web

Terms of Use - Alumni

Help Terms of Use 12ms Harvard Business School has provided a suite of alumni services through its Alumni Website for the benefit of the HBS community. Services exclusive to the HBS community are protected... View Details
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based service... View Details
Keywords: Martha Lagace
  • May 2018 (Revised October 2018)
  • Case

Argentina Power—Don't Cry for Me Argentina

By: Nori Gerardo Lietz and Sayiddah Fatima McCree
In 2016, Bruce Wayne, Managing Director of Energy Finance Corporation (“EFC”), was refining the Investment/Credit Committee materials for the development of up to 10 power generating plants in Argentina. As a subsidiary of the much larger International Conglomerate... View Details
Keywords: Cross Border; Energy Markets; Infrastructure Finance; Infrastructure Development; Business Subsidiaries; Business Cycles; Macroeconomics; Energy Generation; International Finance; Project Finance; Government and Politics; Demand and Consumers; Infrastructure; Financial Services Industry; Financial Services Industry; Financial Services Industry; Argentina; Latin America
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  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

reported infections. By mid-March, Carnival, the largest cruise line in the world, suspended operations across the globe. Yet it took weeks to get its 260,000 guests and 80,000 employees who were floating at sea back to their homes in more than 130 countries. The... View Details
Keywords: by Michael Blanding; Travel
  • Web

Research & Teaching - Creating Emerging Markets

funding for this public goods project, it would be great if you let us know when you cite interviews in published works by sending a brief email to cem@hbs.edu . Here, we feature a few examples of thematic and comparative research... View Details
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

program in El Salvador is giving unemployed youths the skills to work in the country’s growing service sector. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53719 2018 The China Questions: Critical Insights into a... View Details
Keywords: Sean Silverthorne
  • Web

Winners & Runners-Up | New Venture Competition

Solara Solara provides an on-demand solar irrigation service to Indian farmers, increasing their access to affordable, reliable, and clean irrigation. Team: Rea Savla, MBA 2024; Vishesh Mehta Play Elisa: Grand Prize Winner 2024 New... View Details