interviews - Publications - Faculty & Research

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

those jobs earn. Many participants came to the program with advanced degrees and even holding patents but little, if any, work history. Pisano explains that many of those candidates wouldn’t make it through the interview process or... View Details

Keywords: by Roberta Holland; Technology

20 Oct 2020
Sharpening Your Skills

Steps to Help You Get Out of Your Own Way

That Brings Peace and ProductivityJoseph Badaracco studied classic works and interviewed 100 managers in 15 countries to learn how busy men and women find time for reflection. Want to Be Happier? Make More Free Time Enjoying life requires... View Details

Keywords: by Sean Silverthorne

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

Harvard Business School professor Lynn S. Paine's new book, Value Shift, argues that companies can't consider themselves amoral or apart from society anymore—that the relationship between companies and society at large necessitates bringing a moral dimension to... View Details

Keywords: by Carla Tishler

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

He spoke with the Harvard Gazette about MLB’s finances and prospects. Interview has been edited for clarity and length. Harvard Gazette: How healthy is the business of Major League Baseball today? Stephen Greyser: They have stemmed some... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

tell us. Inclusion is related to such things as “voice”—the belief by workers that they are heard—as well as recognition and equal opportunity in rewards and promotions. Harder to quantify than diversity, inclusion is more nuanced and measured in comments in View Details

Keywords: by James Heskett

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

Approach to Leadership Development My 2007 book, True North, showed people how they could develop themselves as authentic leaders. Whereas Authentic Leadership was based on my personal experiences in leading, True North was built on field research drawn from in-person... View Details

Keywords: by Bill George

06 Jan 2014
Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

of the industry, but now it's responsible for much of the growth trajectory." The Guardians And The Entrepreneurs So how did the Swiss watchmakers know when to re-embrace mechanical watches? According to several industry CEOs that Raffaelli View Details

Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products

10 May 2012
Working Paper Summaries

The Flattened Firm—Not as Advertised

Keywords: by Julie Wulf

Research Summary

Rethinking Brand Contamination: How Consumers Maintain Distinction When Symbolic Boundaries Are Breached"

If consumers view their brands as extensions of themselves, what happens when undesirable consumers adopt these same brands? I address this question by examining an issue that is of great concern to managers of high-status brands: the rampant spread... View Details

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

astonished," said an engineer interviewed after the announcement. "Many Rakuten employees are allergic to English." “If they don't have a language strategy, they'll regret it” In a company where just 10 percent of all... View Details

Keywords: by Kim Girard

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

about world poverty. They want to move social marketing beyond mere sales and promotion. They insist that eliminating poverty requires all the complex skills the marketing profession can bring to bear. In this interview with HBS Working... View Details

Keywords: by Martha Lagace

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

point. The president posted a tweet in which he said, “If they move, it will be the beginning of the end the aura will be gone and they will be taxed like never before.” Harley’s CEO Levatich commented in a July 2018 interview that,... View Details

Keywords: by James Heskett; Auto

2022
Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson

Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details

Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation

Citation

Read Now

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

going in three years. But your frontline customer-facing people might. Having communication that goes bottom-up is just as important as having communication that goes top-down." To try to suss out best practices for communication, the authors View Details

Keywords: by Carmen Nobel

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

relation to our perceptions of ourselves. The order in which we encounter options affects our choice (the first and last interviewed in hiring, for example, have an advantage, explaining why "traditional View Details

Keywords: by Jim Heskett

Winter 2021
Editorial

Introduction

By: Michael A. Wheeler

This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details

Keywords: Artificial Intelligence; Information Technology; Negotiation; AI and Machine Learning

Citation

Find at Harvard

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

of the company from Harvard Business School professors Marco Iansiti and Alan MacCormack. Their take: Microsoft wins through effective management of its intellectual property and an ability to spot and react to important trends before they take hold. In this e-mail... View Details

Keywords: by Sean Silverthorne

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

these narratives A common feature of all resilient businesses we interviewed is that they proactively sought information from a variety of sources, including suppliers, trade associations, and health care professionals. Managers readily... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

regardless of the size of the organization and the asks. The author recalls interviewing the CEO of an organization that had just completed a successful $1.4 billion capital campaign. The CEO confessed he had gotten his fundraising skills... View Details

Keywords: by Danielle Kost

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

themselves. This article originally appeared in the Harvard Gazette. Interview has been edited for clarity and length. About the Author Christina Pazzanese is a staff writer at the Harvard Gazette. [Image: iStockphoto/Julia Garan] What... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Publications