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  • January 2002 (Revised June 2002)
  • Background Note

The Rise and Decline of e-Consulting

By: Ashish Nanda and M. Julia Prats
E-consulting began as a specialized consulting service in the late 1990s. In January 2000, more than 100 firms were characterized as e-consultants. By December 2001, more than 50% of these firms had disappeared. This case tracks the rapid rise and sharp decline of... View Details
Keywords: Internet and the Web; Market Participation; Consulting Industry
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Nanda, Ashish, and M. Julia Prats. "The Rise and Decline of e-Consulting." Harvard Business School Background Note 902-175, January 2002. (Revised June 2002.)
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

it required a huge amount of travel, with communications mailed and faxed around the world. Things are obviously different now, with the Internet, satellite phone connections, and video conference calls on... View Details
Keywords: by Julia Hanna
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

earner for him and for YouTube. Jones complained that his freedom of speech was being suppressed. The move was prompted by complaints from the public but also by criticism from YouTube employees. But YouTube continued to feature... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 2016
  • Working Paper

The Empirical Economics of Online Attention

By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household... View Details
Keywords: Internet and the Web; Competition; Behavior; Resource Allocation; Household; Cognition and Thinking
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Boik, Andre, Shane Greenstein, and Jeffrey Prince. "The Empirical Economics of Online Attention." NBER Working Paper Series, No. 22427, July 2016.
  • 2013
  • Chapter

The Design of Online Advertising Markets

By: Benjamin Edelman
Because the market for online advertising is both new and fast-changing, participants experiment with all manner of variations. Should an advertiser's payment reflect the number of times an ad was shown, the number of times it was clicked, the number of sales that... View Details
Keywords: Misleading and Fraudulent Advertising; Online Advertising; Price; Market Design; Measurement and Metrics; Sales; Motivation and Incentives; Internet and the Web
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Edelman, Benjamin. "The Design of Online Advertising Markets." Chap. 15 in The Handbook of Market Design, edited by Nir Vulkan, Alvin E. Roth, and Zvika Neeman. Oxford University Press, 2013.
  • 10 Mar 2017
  • News

The Business of Lego Batman

Connecticut. So it's how do you manage this process. And you're like a CEO. You can't micromanage every part of the process, because there are a lot of things that are out... View Details
Keywords: LEGO; Lego
  • 23 Jan 2019
  • News

The Promise of Personalized Medicine

end of the day, it’s the people that give me hope, that they’re there for the right reasons. Pharma nowadays gets a lot of negative press at pricing and things like that. It’s... View Details
  • 16 Nov 2017
  • News

The Business of Social Justice

and short-term approach to solving problems in the developing world began to frustrate Brooks. “I wanted to understand the corporate side of how things work,” she explains. “Business is the lifeblood View Details
Keywords: Jennifer Myers
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • Blog

Should You Pursue the Certificate of Management Excellence?

three-year timespan for completion creates essential momentum. Faced with the rigorous demands of day-to-day work, many executives delay pursuing executive education, thinking to themselves, "I'll just do it next year, when View Details
  • 16 Feb 2018
  • Blog Post

Out of PE, Into Africa

complete dread of one day dropping her off at college, marking the passing of the 18 summers that I get to spend with her before she grows up.  And I have been unfortunate to see friends suffer from... View Details
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

competitor's action as both a threat and an opportunity. Here are organizational and process changes that can help meet the challenge.It's one thing to recognize the importance of careful framing when you're... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 15 Sep 2016
  • News

For the Good of Society

and working with Bain, and all this stuff to be of service to the world. The idea was, taking Bain and Company—and to some extent Bain Capital kinds of skills—and creating a spinout View Details
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

create an opportunity for executives to reshape their management ranks by advancing women and people of color, allowing companies to address racial inequities and build more diverse workforces, Zhang says. Zhang’s study, Shaking View Details
Keywords: by Lane Lambert
  • 02 Oct 2000
  • Research & Ideas

The Dubious Logic of Global Megamergers

deal that brings some rationality to the valuation of Internet stocks. These are just some generic strategies, of course. Your viability as a nonconsolidator will depend... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • July 2008 (Revised September 2009)
  • Case

ASUSTeK Computer Inc. Eee PC (A)

By: Willy C. Shih, Chintay Shih, Hung-Chang Chiu, Yi-Ching Hsieh and Ho Howard Yu
ASUSTek Computer was the world's largest manufacture of PC motherboards, yet when it tried to launch its new sub-notebook Eee PC, the organization faced challenges in doing things outside of its established processes. Though many of the team members had worked together... View Details
Keywords: Change Management; Disruptive Innovation; Product Launch; Groups and Teams; Information Infrastructure; Mobile and Wireless Technology; Technology Industry
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Shih, Willy C., Chintay Shih, Hung-Chang Chiu, Yi-Ching Hsieh, and Ho Howard Yu. "ASUSTeK Computer Inc. Eee PC (A)." Harvard Business School Case 609-011, July 2008. (Revised September 2009.)
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

"strategic service vision" companies must adopt. Leading a breakthrough service—one that alters the basis of competition in entire industries—is different. Those that have done it understand things... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Cases about extreme circumstances force students to think outside their usual domains. A second possibility is that the DNI becomes a mere figurehead for the intelligence community and a new layer of bureaucracy. That's the last View Details
Keywords: by Garry Emmons; Service
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

general manager was granted autonomy, capital, and freedom to recruit star engineers from other divisions. D'Arbeloff presided as chairman of Aurora's board of directors, believing that, "with View Details
Keywords: by Clark Gilbert; Technology
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