feedback - Publications - Faculty & Research

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Second Year Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image was created using Adobe Firefly, an artificial intelligence tool. View Details

Keywords: by Ben Rand; Technology

30 Jul 2024
Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

Empowering Black Voters, Did a Landmark Law Stir White Angst? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created by HBSWK using asset from AdobeStock/Spaxiiax View Details

Keywords: by Sean Silverthorne

29 Apr 2015
Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

investing clubs can be incredibly valuable," he says, recommending that investors find a group of 10 to 15 people who can share information and provide feedback on their trades. "The group decision will surely be better than any... View Details

Keywords: by Michael Blanding; Financial Services

02 Jan 2013
What Do You Think?

Should We Rethink the Promise of Teams?

society, extroversion is encouraged, developed, and recognized in so many ways that introverts—with their abilities to work alone, sometimes focusing on complex problems, not relying on feedback from others—may have fewer opportunities to... View Details

Keywords: by James Heskett

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

do with giving them positive feedback on their work or giving them information that they need to do their work better. The third behavior is just plain recognizing people for good performance, particularly in public settings. The fourth... View Details

Keywords: Re: Teresa M. Amabile

13 Jun 2005
Research & Ideas

Rescuing Products with Stealth Positioning

hit. In its first two years on the market, Sony sold out its limited production of 100,000 units. During what amounts to a five-year market test of a flawed technology, Sony has gathered invaluable consumer feedback to guide continued... View Details

Keywords: by Youngme Moon

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

customer issues. Another company introduced a customer report card whereby its industrial customers could provide feedback on the company's performance. The report card created a dialogue that strengthened the vendor/customer relationship... View Details

Keywords: by Robert S. Kaplan & David P. Norton

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

doesn’t work. You Might Also Like: Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore Why We Still Need Twitter: How Social Media Holds Companies Accountable What Motivates People to Give Generously—and Why We Sometimes Don't View Details

Keywords: by Michael Blanding

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

Cathy Hackl, “The Metaverse Is Coming And It’s A Very Big Deal,” impactlab.com via Forbes.com, July 5, 2020. Metaverse Definition, Oxford Language Dictionary via google.com. Neal Stephenson, Snow Crash (Penguin Random House, 1992). Your View Details

Keywords: by James Heskett

21 Oct 2013
Research & Ideas

Missing the Wave in Ship Transport

compete but few made money. "It's not just in shipping," he says. But in shipping and real estate, where feedback is delayed, he concludes, "learning is slow." Greenwood and Hanson were drawn to maritime studies after teaching cases on... View Details

Keywords: by Kim Girard; Transportation

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

safety, the researchers note that our understanding of how managers can increase the value of reporting systems remains incomplete. To shed light on how to encourage staff to share constructive feedback when using reporting systems,... View Details

Keywords: by Julia Hanna; Health

25 Aug 2022
Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

Future Flight to Safety: How Economic Downturns Affect Talent Flows to Startups Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Hispanolistic View Details

Keywords: by Rachel Layne

13 Jul 2022
Book

Reimagining the Economy: What Would It Take to Put People First?

Like: Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate How to Avoid the 'Ethical Slide' That Leads Companies Astray Empower Your Employees to Make Better Decisions Feedback or ideas to share? Email the Working... View Details

Keywords: by Avery Forman

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

how do we get this to work, so it’s credible and widely accepted?” You Might Also Like: Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work How Humans Outshine AI in Adapting to Change What Happens When Business Owners Turn to ChatBots for Advice View Details

Keywords: by Ben Rand; Information Technology; Technology

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

invite all people to escape reality. You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'? How Will the Metaverse Affect Productivity? View Details

Keywords: by Scott Nover; Computer; Information Technology

22 Aug 2024
Research & Ideas

Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone'

Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? What Does the Failure of Silicon Valley Bank Say About the State of Finance? Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Feedback or ideas to share?... View Details

Keywords: by Rachel Layne; Banking

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

ChromeOS as the user-facing operating system.” You Might Also Like: Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? How Humans Outshine AI in Adapting to Change View Details

Keywords: by Ben Rand; Technology; Information Technology

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

and shareholder expectations, and is investing well in its people and information resources. To help companies ensure that the board receives the right information about company strategy and performance, as well as feedback about the... View Details

Keywords: by Robert S. Kaplan

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for performance are more likely to be... View Details

Keywords: by Martha Lagace

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

they can answer it in Slack.” You Might Also Like: In a Work-from-Anywhere World, How Remote Will Workers Go? Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Does Hybrid Work Actually Work? Insights from 30,000 Emails View Details