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  • All HBS Web  (1,032)
    • News  (165)
    • Research  (739)
    • Multimedia  (12)
  • Faculty Publications  (539)

Show Results For

  • All HBS Web  (1,032)
    • News  (165)
    • Research  (739)
    • Multimedia  (12)
  • Faculty Publications  (539)
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  • Article

On Balance: A CFO Interview

By: Robert S. Kaplan and David P. Norton
Keywords: Management; Balance and Stability
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Kaplan, Robert S., and David P. Norton. "On Balance: A CFO Interview." CFO 17, no. 2 (February 2001): 72–78.
  • 2016
  • Article

Creating an Execution Premium: Human Capital Practices of Successful Organizations

By: David P. Norton, Robert S. Kaplan and Cassandra Frangos
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Norton, David P., Robert S. Kaplan, and Cassandra Frangos. "Creating an Execution Premium: Human Capital Practices of Successful Organizations." Special Issue on Performance. Talent Quarterly, no. 10 (2016): 33–38.
  • August 1, 2002
  • Article

Options Should be Reflected in the Bottom Line

By: Zvi Bodie, Robert S. Kaplan and Robert C. Merton
Keywords: Financial Instruments; Profit
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Bodie, Zvi, Robert S. Kaplan, and Robert C. Merton. "Options Should be Reflected in the Bottom Line." Wall Street Journal (August 1, 2002).
  • 09 Jan 2013
  • Sharpening Your Skills

Sharpening Your Skills: Understanding Customers

Crisis It was the Valentine's Day from hell for JetBlue employees and more than 130,000 customers. Under bad weather, JetBlue fliers were trapped on the runway at JFK for hours, many ultimately delayed by days. How did the airline make it... View Details
Keywords: Re: Multiple Faculty
  • March 1996 (Revised May 1996)
  • Case

Natomas North America

By: Kenneth A. Merchant and Robert S. Kaplan
Keywords: North America
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Merchant, Kenneth A., and Robert S. Kaplan. "Natomas North America." Harvard Business School Case 196-129, March 1996. (Revised May 1996.)
  • March 1996
  • Case

Graves Industries, Inc.

By: Kenneth A. Merchant and Robert S. Kaplan
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Merchant, Kenneth A., and Robert S. Kaplan. "Graves Industries, Inc." Harvard Business School Case 196-127, March 1996.
  • 2015
  • Working Paper

How Should We Pay for Health Care?

By: Michael E. Porter and Robert S. Kaplan
Improving the way we pay for health care must be a central component in health care reform. Payment reform must link provider reimbursement and accountability to improving patient value: better health outcomes delivered at lower cost. Today’s deeply flawed... View Details
Keywords: Competition; Value; Health Industry
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Porter, Michael E., and Robert S. Kaplan. "How Should We Pay for Health Care?" Harvard Business School Working Paper, No. 15-041, December 2014. (Revised February 2015.)
  • February 2010
  • Article

The Balanced Scorecard

By: Robert S. Kaplan and Dylan N. Miyake
Keywords: Balanced Scorecard
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Kaplan, Robert S., and Dylan N. Miyake. "The Balanced Scorecard." School Administrator (February 2010).
  • October 2001 (Revised March 2008)
  • Case

Anagene, Inc.

By: Robert S. Kaplan and Christina L. Darwall
An entrepreneurial, publicly traded biotech company has begun production and sales of its core product--cartridges that permit DNA samples to be analyzed on a microchip. In the early quarters, sales are difficult to forecast and the company has experienced fluctuating... View Details
Keywords: Cost Accounting; Financial Reporting; Production; Performance Capacity; Risk and Uncertainty; Genetics; Governing and Advisory Boards; Biotechnology Industry; California
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Kaplan, Robert S., and Christina L. Darwall. "Anagene, Inc." Harvard Business School Case 102-030, October 2001. (Revised March 2008.)
  • Article

The Innovation of Time-Driven Activity-Based Costing

By: Robert S. Kaplan and Steven R. Anderson
Keywords: Innovation and Invention; Activity Based Costing and Management
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Kaplan, Robert S., and Steven R. Anderson. "The Innovation of Time-Driven Activity-Based Costing." Cost Management 21, no. 2 (March–April 2007): 5–15.
  • February 2004
  • Article

Measuring the Strategic Readiness of Intangible Assets

By: Robert S. Kaplan and David P. Norton
Keywords: Measurement and Metrics; Strategy; Assets
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Kaplan, Robert S., and David P. Norton. "Measuring the Strategic Readiness of Intangible Assets." Harvard Business Review 82, no. 2 (February 2004).
  • December 2003
  • Article

Expensing Stock Options: A Fair-Value Approach

By: Robert S. Kaplan and Krishna G. Palepu
Keywords: Stock Options; Value
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Kaplan, Robert S., and Krishna G. Palepu. "Expensing Stock Options: A Fair-Value Approach." Harvard Business Review 81, no. 12 (December 2003).
  • May–June 2001
  • Article

Building a Strategy-Focused Organization

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Organizations
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Kaplan, Robert S., and David P. Norton. "Building a Strategy-Focused Organization." Ivey Business Journal (May–June 2001): 12–19.
  • Article

When Every Employee Is a Risk Manager

By: Kurt Meyer, Anette Mikes and Robert S. Kaplan
Risk management needs to be part of the daily lives of all employees up, down, and across an organization. Here’s how the Swiss electricity network achieves that. View Details
Keywords: Employees; Risk Management
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Meyer, Kurt, Anette Mikes, and Robert S. Kaplan. "When Every Employee Is a Risk Manager." Harvard Business Review Digital Articles (January 25, 2021).
  • February 2025
  • Article

Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States

By: Emma Brady, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan and Gerardine Doyle
Lead clinicians at two large pediatric cystic fibrosis (CF) centers in the United States and Ireland measured and compared their ambulatory care costs. The clinicians selected three strata of patients (0–11 months, 1–5 years, and 6–17 years of age). Process maps were... View Details
Keywords: Health Care and Treatment; Cost; Service Delivery; Resource Allocation; Health Industry
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Brady, Emma, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan, and Gerardine Doyle. "Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States." NEJM Catalyst Innovations in Care Delivery 6, no. 2 (February 2025).
  • summer 2007
  • Article

Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions

By: Steven R. Anderson, Kevin J. Prokop and Robert S. Kaplan
Keywords: Profit; Mergers and Acquisitions
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Anderson, Steven R., Kevin J. Prokop, and Robert S. Kaplan. "Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions." Journal of Private Equity 10, no. 3 (summer 2007): 22–34.
  • Article

Time-Driven Activity-Based Costing for Surgical Episodes

By: Peter Najjar, Matt Strickland and Robert S. Kaplan
Health care costs related to surgical care account for 40% of all hospital and physician spending. Payers attempting to contain costs are replacing fee-for-service with value-based payment schemes that can encompass entire episodes of care, including physician services... View Details
Keywords: Surgery; Time-Driven Activity-Based Costing; Bundled Payments; Health Care and Treatment; Cost Management
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Najjar, Peter, Matt Strickland, and Robert S. Kaplan. "Time-Driven Activity-Based Costing for Surgical Episodes." JAMA Surgery 152, no. 1 (January 2017): 96–97.
  • September–October 2023
  • Article

Prospective Evaluation of the Cost of Performing Breast Imaging Examinations Using Time-Driven Activity-Based Costing Method: A Single Center Study

By: Aamir Ali, Jordana Phillips, Damir Ljuboja, Syed S. Shehab, Etta D. Pisano, Robert S. Kaplan and Ammar Sarwar
We use time-driven activity-based costing (TDABC) to measure the cost of performing breast imaging using different modalities: full-field digital mammography (FFDM), digital breast tomosynthesis (DBT), contrast-enhanced mammography (CEM), US and MRI exams, and... View Details
Keywords: Time-Driven Activity-Based Costing; Health Care; Breast Cancer; Health Care and Treatment; Cost; Cost Accounting; Health Industry
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Ali, Aamir, Jordana Phillips, Damir Ljuboja, Syed S. Shehab, Etta D. Pisano, Robert S. Kaplan, and Ammar Sarwar. "Prospective Evaluation of the Cost of Performing Breast Imaging Examinations Using Time-Driven Activity-Based Costing Method: A Single Center Study." Journal of Breast Imaging 5, no. 5 (September–October 2023): 546–554.
  • 1999
  • Report

The Economics of Variety

By: Walter J. Salmon, Robert S. Kaplan and Marci K. Dew
Keywords: Economics
Citation
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Salmon, Walter J., Robert S. Kaplan, and Marci K. Dew. "The Economics of Variety." Report, Food Marketing Institute, Washington, D.C., January 1999.
  • 31 Aug 2010
  • First Look

First Look: August 31

whether perceived inequity from wealth that is randomly or subjectively assigned leads individuals to cross ethical boundaries through helping or hurting others. The results show that dishonest behavior is influenced by positive and... View Details
Keywords: Sean Silverthorne
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