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  • January 1986 (Revised June 1986)
  • Case

Union Pacific (B)

By: Robert S. Kaplan
Keywords: Rail Industry
Related
  • January 1986 (Revised June 1986)
  • Case

Union Pacific (A)

By: Robert S. Kaplan
Keywords: Rail Industry
Related
  • spring 1985
  • Article

Cost Accounting: A Revolution in the Making

By: Robert S. Kaplan
Keywords: Cost Accounting; Change
Related
  • Article

Research Opportunities in Management Accounting

By: Robert S. Kaplan
Keywords: Accounting; Management; Research; Opportunities
Related
  • 01 Jan 1977
  • Conference Presentation

The Roles for Research and Development in Auditing

By: Robert S. Kaplan
Keywords: Research and Development; Accounting Audits
Related
  • 1985
  • Chapter

Accounting Lag: The Obsolescence of Cost Accounting Systems

By: Robert S. Kaplan
Keywords: Cost Accounting
Related
  • 1981
  • Chapter

The Impact of Management Accounting Research on Policy and Practice

By: Robert S. Kaplan
Keywords: Accounting; Research; Management Practices and Processes
Related
  • 03 Nov 2015
  • First Look

November 3, 2015

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to... View Details
Keywords: Sean Silverthorne
  • Article

New Roles for Management Accountants

By: Robert S. Kaplan
Keywords: Management; Accounting
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  • 1 Apr 1997
  • Conference Presentation

Comments on 'The Commission on Auditors' Responsibilites: Report of Tentative Conclusions

By: Robert S. Kaplan
Keywords: Accounting Audits
Related
  • 1978
  • Chapter

Information Content of Financial Accounting Numbers: A Survey of Empirical Evidence

By: Robert S. Kaplan
Keywords: Accounting; Information
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  • August 1998
  • Teaching Note

Euclid Engineering TN

By: Robert S. Kaplan
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  • July 1998
  • Teaching Note

Maxwell Appliance Controls TN

By: Robert S. Kaplan
Teaching Note for (9-192-058). View Details
Keywords: Manufacturing Industry
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  • January 1998
  • Teaching Note

Chemical Bank TN

By: Robert S. Kaplan
Teaching Note for (9-195-210). View Details
Keywords: Banking Industry
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  • November 1997
  • Teaching Note

Activity-Based Management at Stream International TN

By: Robert S. Kaplan
Teaching Note for (9-196-134). View Details
Keywords: Indiana
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  • April 1997
  • Background Note

Using ABC to Manage Customer Mix and Relationships

By: Robert S. Kaplan
Describes applying activity-based costing to manage customer relationships. Links cost-to-serve to net margins earned with individual customers. View Details
Keywords: Customer Relationship Management; Activity Based Costing and Management
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  • December 1996 (Revised February 2000)
  • Background Note

Assigning Support Department Expenses to Production Cost Centers (A)

By: Robert S. Kaplan
Describes the first stage of the two-stage cost assignment process from support/service departments to production cost centers. View Details
Keywords: Cost
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  • February 1996 (Revised June 1996)
  • Supplement

Indianapolis: Activity-Based Costing of City Services (B)

By: Robert S. Kaplan
Supplements the (A) case. View Details
Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana
Related
  • May 2011
  • Article

The Hollow Science

By: Robert S. Kaplan
The financial meltdown made clear that the executives of many major financial institutions were operating with inadequate or distorted information about the values and risks of their firms' assets. It's fair to say that business scholars bear some... View Details
Keywords: Accounting; Financial Crisis; Financial Management; Information; Knowledge Acquisition; Risk Management; Practice
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  • May 1991 (Revised May 1999)
  • Teaching Note

Manufacturers Hanover Corp.: Customer Profitability Report, Teaching Note

By: Robert S. Kaplan
Teaching Note for (9-191-068). View Details
Keywords: Profit; Customers; Banking Industry
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