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Show Results For
- All HBS Web
(3,211)
- People (1)
- News (897)
- Research (1,999)
- Events (7)
- Multimedia (36)
- Faculty Publications (949)
- Research Summary
Corporate Diplomacy
Michael Watkins is defining a top management function of increasing importance: the conduct of corporate diplomacy. Senior executives conduct the business equivalent of international diplomacy when they negotiate to sustain or transform relationships with influential... View Details
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
for the use of technology, and sensitivity to needs for work/life balance. This is the predominant collective response from many who responded to this month's topic, "How Will Millennials Manage?" It may be at odds with Michael... View Details
Keywords: by Jim Heskett
- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
to research by Harvard Business School Professor Raffaella Sadun. “A CEO transition is a major organizational event, and communication inside the company is such an important aspect of that transition.” Sadun and colleagues describe how a... View Details
Keywords: by Ami Albernaz
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
challenges and opportunities posed by digital platforms, The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power is a new book by Harvard Business School Professor David... View Details
Keywords: by Martha Lagace
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert S. Kaplan calls "fighting fires."... View Details
Keywords: by Martha Lagace
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and James Gilmore in their influential... View Details
Keywords: by James Heskett
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
contributed an essay on creative capitalism to the blog Creative Capitalism: A Conversation (No longer available, -ed.), run by Michael Kinsley and Conor Clarke. We reprint her comments here with permission... View Details
Keywords: by Nancy Koehn
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
Advanced Competitive Strategy: Integrating the Enterprise. Rivkin's most recent case, coauthored with former HBS colleague Michael Roberto and published this year, is "Managing National Intelligence (A): Before 9/11." The case... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
early weeks (the man does not let up!), the students come to appreciate the intensity and rapid-fire humor of their teacher. Clearly, he cares. A lot. And by the end of the semester, something transformative has happened: They are better... View Details
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
for the creation of jobs and wealth among urban families. Moderator Randall Pinkett of M.I.T. Laboratory Anne Habiby, executive vice president of the Initiative for a Competitive Inner City, a national nonprofit founded by HBS professor... View Details
Keywords: by Dina Gerdeman
- 01 Dec 2023
- News
Wide Horizon
earlier in the week. The father initially wondered if this was just the “fever effect,” a phenomenon of behavioral improvements noted by some parents of children with ASD when their kids have fevers, which he had previously observed in... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Summing Up Does Common Sense Impede Change? Common sense is the decision-maker's friend when the decision has to be made rapidly, with a minimum of research or formal theory, with no more than moderate risk or consequences, and by... View Details
Keywords: by James Heskett
- 2011
- Other Unpublished Work
International Air Transport Association Vision 2050
IATA asked 35 strategic thinkers to develop this vision for the next 40 years for the airline industry. The group benefited greatly by the inspirational and strategic leadership and wisdom of Singapore's Minister Mentor, Lee Kuan Yew. And Harvard University Professor... View Details
Porter, Michael E. "International Air Transport Association Vision 2050."
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
decision anyone makes." What do you think? Original Article In his book Blink, discussed in this column in February 2005, Malcolm Gladwell advised us to place faith in intuition based on experience in deciding many things quickly. Now View Details
Keywords: by James Heskett
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
Orleans. Although Southwest has never had a fatal accident in its history, the odds are that it will sometime in the future. And the organization is ready to respond to what Max Bazerman and Michael Watkins... View Details
Keywords: by James Heskett
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
working with HBS professor Michael Chu on a microfinance case involving the largest concrete manufacturer in Mexico, CEMEX, and its self-construct housing program for families whose incomes average $3,780 per year. CEMEX has over 80,000... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
backlash from other organizational members. [div class=infogram-embed data-id=_/mcqxpioCi4O4ZaScUhLN][/div] In response to the broader perspective offered by his team’s devil’s advocate, one CEO shared that he took proposed... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
What They Are Reading Jeff Bussgang Two of my books during the “summer of COVID” have been a deep case study into perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz View Details
Keywords: by Staff
- 25 Jan 2008
- News