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      • December 1997 (Revised September 2014)
      • Exercise

      Discount and Hawkins Exercise: Confidential Instructions for Landlord

      By: Michael A. Wheeler
      This simulation involves a negotiation between a real estate developer and a prospective anchor tenant in a proposed shopping center. Students are assigned roles, given confidential information, and asked to try to break the impasse over the "use, assignment, and... View Details
      Keywords: Negotiation; Leasing; Real Estate Industry
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      Wheeler, Michael A. "Discount and Hawkins Exercise: Confidential Instructions for Landlord." Harvard Business School Exercise 898-130, December 1997. (Revised September 2014.)
      • December 1997 (Revised September 2014)
      • Exercise

      Discount and Hawkins Exercise: Confidential Instructions for Tenant

      By: Michael A. Wheeler
      This simulation involves a negotiation between a real estate developer and a prospective anchor tenant in a proposed shopping center. Students are assigned roles, given confidential information, and asked to try to break the impasse over the "use, assignment, and... View Details
      Keywords: Negotiation; Leasing
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      Wheeler, Michael A. "Discount and Hawkins Exercise: Confidential Instructions for Tenant." Harvard Business School Exercise 898-131, December 1997. (Revised September 2014.)
      • September 1997 (Revised May 1998)
      • Case

      Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

      By: Lynn S. Paine and Dale Coxe
      This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details
      Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States
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      Paine, Lynn S., and Dale Coxe. "Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace." Harvard Business School Case 398-028, September 1997. (Revised May 1998.)
      • April 1997
      • Case

      Display Technologies, Inc.

      By: Jonathan West, H. Kent Bowen and Ryota Matsui
      Display Technologies, Inc. (DTI) is a new joint venture between Toshiba and IBM Japan that is manufacturing the most advanced form of flat panel displays. With success in achieving significant production volumes, DTI has been asked to double its output as quickly as... View Details
      Keywords: Joint Ventures; Decision Choices and Conditions; Technological Innovation; Growth and Development Strategy; Product Development; Production; Performance Expectations; Electronics Industry
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      West, Jonathan, H. Kent Bowen, and Ryota Matsui. "Display Technologies, Inc." Harvard Business School Case 697-117, April 1997.
      • December 1996 (Revised October 1999)
      • Case

      Kidder, Peabody & Co.: Creating Elusive Profits

      By: Robert L. Simons and Antonio Davila
      On April 17, 1994, Kidder, Peabody & Co. announced a $350 million charge against earnings resulting from the discovery of false trading profits. That same day, the termination of Joseph Jett's employment with the company was made public. By illustrating the mechanics... View Details
      Keywords: Bonds; Governance Controls; Crime and Corruption; Financial Reporting; Profit; Financial Strategy
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      Simons, Robert L., and Antonio Davila. "Kidder, Peabody & Co.: Creating Elusive Profits." Harvard Business School Case 197-038, December 1996. (Revised October 1999.)
      • November 1996 (Revised September 1997)
      • Case

      BancZero New Product Development

      By: Marco Iansiti and Alberto Moel
      The Mexico City office of a large U.S. bank is asked by clients to develop currency swaps, a derivative financial product. This case deals with the new product development process in financial services, and the problems and issues that are raised in product development... View Details
      Keywords: Product Development; Banks and Banking; Financial Instruments; Situation or Environment; Problems and Challenges; Risk and Uncertainty; Volatility; Banking Industry; Mexico City; United States
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      Iansiti, Marco, and Alberto Moel. "BancZero New Product Development." Harvard Business School Case 697-044, November 1996. (Revised September 1997.)
      • August 1996 (Revised October 1996)
      • Case

      Howard, Shea & Chan Asset Management(C): Recruiting and Selecting a Salesperson

      By: Benson P. Shapiro
      Goes to the heart of the sales strategy issues by asking discussion participants to: 1) develop a salesperson recruiting process, 2) choose among four resumes, and 3) develop a sales compensation approach. View Details
      Keywords: Compensation and Benefits; Recruitment; Salesforce Management; Strategy
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      Shapiro, Benson P. "Howard, Shea & Chan Asset Management(C): Recruiting and Selecting a Salesperson." Harvard Business School Case 597-023, August 1996. (Revised October 1996.)
      • August 1996 (Revised October 1996)
      • Case

      Howard, Shea & Chan Asset Management (D): Sales Presentation

      By: Benson P. Shapiro
      Provides the context and hard copy material to accompany a video sales presentation. Participants are asked to develop criteria for evaluating a sales presentation and then to apply the criteria to the video presentation. View Details
      Keywords: Sales; Presentations; Performance Evaluation
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      Shapiro, Benson P. "Howard, Shea & Chan Asset Management (D): Sales Presentation." Harvard Business School Case 597-024, August 1996. (Revised October 1996.)
      • July 1996 (Revised August 2024)
      • Case

      Innovative Opportunities to Manage Health Care Delivery

      By: Regina E. Herzlinger and D. Scott Lurding
      The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

      To discuss fundamental managerial decisions about their... View Details
      Keywords: Managed Care; Capitation; Strategy
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      Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery." Harvard Business School Case 197-011, July 1996. (Revised August 2024.)
      • February 1996
      • Case

      Chadwick, Inc.: The Balanced Scorecard (Abridged)

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Research and Development; Product Launch; Commercialization; Consumer Behavior; Customer Focus and Relationships; Performance Evaluation; Pharmaceutical Industry
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      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard (Abridged)." Harvard Business School Case 196-124, February 1996.
      • January 1996
      • Case

      Biogen, Inc.: rBeta Interferon Manufacturing Process Development

      By: Steven C. Wheelwright
      Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that will reposition the company from a purely research-oriented company to a fully integrated pharmaceutical manufacturing... View Details
      Keywords: Learning; Technological Innovation; Management Analysis, Tools, and Techniques; Product Development; Organizational Change and Adaptation; Projects; Research and Development; Corporate Strategy; Biotechnology Industry
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      Wheelwright, Steven C. "Biogen, Inc.: rBeta Interferon Manufacturing Process Development." Harvard Business School Case 696-083, January 1996.
      • December 1995
      • Case

      Assessing Foreign Business Practices

      By: Debora L. Spar
      As businesses expand worldwide, corporations are increasingly being forced to grapple with definitions of "acceptable" foreign conduct. What differentiates a "bribe" from a "commission"? Should managers abroad refer to local custom or their own national laws in... View Details
      Keywords: Crime and Corruption; Cross-Cultural and Cross-Border Issues
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      Spar, Debora L., and Zanley Galton. "Assessing Foreign Business Practices." Harvard Business School Case 796-105, December 1995.
      • August 1995 (Revised January 2024)
      • Supplement

      Health Stop (B): Starting Up

      By: Regina E. Herzlinger
      Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details
      Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Health Industry; Retail Industry
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      Herzlinger, Regina E. "Health Stop (B): Starting Up." Harvard Business School Supplement 196-051, August 1995. (Revised January 2024.)
      • August 1995 (Revised September 1995)
      • Case

      Hutton Branch Manager (C)

      By: Lynn S. Paine and Jane Palley Katz
      Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details
      Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (C)." Harvard Business School Case 396-046, August 1995. (Revised September 1995.)
      • June 1995
      • Case

      Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details
      Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
      • June 1995 (Revised November 1996)
      • Case

      Northern Telecom and Tong Guang Electronics (C): Future Challenges

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      This case considers the future challenges facing the Northern Telecom joint venture in China with Tong Guang Electronics. Asks how well the start-up and transition have been managed and whether the right foundation has been laid for the future. View Details
      Keywords: Joint Ventures; Growth Management; Business Startups; Change Management; Transition; Corporate Strategy; Telecommunications Industry; Electronics Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (C): Future Challenges." Harvard Business School Case 395-084, June 1995. (Revised November 1996.)
      • April 1995 (Revised December 2006)
      • Case

      Identify the Nonprofit

      By: Regina E. Herzlinger and Ramona Hilgenkamp
      This case presents financial statements and selected ratios for seven unidentified nonprofit organizations and asks that each set of financial information be matched with one of the following nonprofit entities: a public television station, a suburban hospital, a... View Details
      Keywords: Nonprofit Organizations; Financial Statements
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      Herzlinger, Regina E., and Ramona Hilgenkamp. "Identify the Nonprofit." Harvard Business School Case 195-215, April 1995. (Revised December 2006.)
      • November 1994 (Revised February 1997)
      • Case

      Levi Strauss & Co.: Global Sourcing (A)

      By: Lynn S. Paine and Jane Palley Katz
      In 1993, senior managers at Levi Strauss & Co., the world's largest brand-name apparel manufacturer, were deciding whether the company should have a business presence in China, given the human rights and other problems there. The China Policy Group has been asked to... View Details
      Keywords: Management Teams; Decisions; Management Skills; Trade; Brands and Branding; Rights; Ethics; Foreign Direct Investment; Apparel and Accessories Industry; China
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      Paine, Lynn S., and Jane Palley Katz. "Levi Strauss & Co.: Global Sourcing (A)." Harvard Business School Case 395-127, November 1994. (Revised February 1997.)
      • September 1994 (Revised June 2017)
      • Case

      Chemalite, Inc. (B): Cash Flow Analysis

      By: Robert Simons and Antonio Davila
      Students are asked to use actual and pro forma financial statements to prepare a statement of cash flows under both the direct and indirect method. View Details
      Keywords: Cash Flow Analysis; Strategy Execution; Management Control Systems; Analysis; Cash Flow; Financial Statements
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      Simons, Robert, and Antonio Davila. "Chemalite, Inc. (B): Cash Flow Analysis." Harvard Business School Case 195-130, September 1994. (Revised June 2017.)
      • September 1994
      • Case

      Otis Elevator Company: China Joint Venture (B-2)

      By: Michael Y. Yoshino
      Asks the students to evaluate the challenges a company faced in the summer of 1989 in the light of great political uncertainties. A rewritten version of an earlier case. View Details
      Keywords: Joint Ventures; Risk and Uncertainty; Business Strategy; Government and Politics; Globalization; Construction Industry; Manufacturing Industry; China
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      Yoshino, Michael Y. "Otis Elevator Company: China Joint Venture (B-2)." Harvard Business School Case 395-059, September 1994.
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