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  • All HBS Web  (1,378)
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Show Results For

  • All HBS Web  (1,378)
    • People  (2)
    • News  (581)
    • Research  (495)
    • Multimedia  (36)
  • Faculty Publications  (126)
← Page 35 of 1,378 Results →
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

In 1995, Harvard Business School professors Clayton M. Christensen and Joseph L. Bower wrote a seminal article for Harvard Business Review, Disruptive Technologies: Catching the Wave. Those words launched the theory View Details
Keywords: by Sean Silverthorne
  • 14 Jul 2015
  • Blog Post

On the Road: Zurich, Warsaw, and Istanbul

While the Admissions team always hosts information sessions on campus throughout the year, we also travel around the globe to meet prospective students and spread the word about HBS. Summer is a particularly busy time for us, so be sure... View Details
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

From the problems posed by the Great Recession to the devastation in Haiti and the Gulf of Mexico, from the continuing economic growth of India and China to a cascade of... View Details
Keywords: by Staff
  • Portrait Project

Yanni Liu

where my mouth is. I will keep my family at the center of my plate and surround them with dishes, stories and love that span generations and continents. I will always stop to savor the blessings View Details
  • 09 Jan 2014
  • Research & Ideas

Excerpt: ’Fortune Tellers’

sought, in the words of historian Jackson Lears, to "stabilize the sorcery of the market." The relationship between the forecasting industry and modernity was an ambivalent... View Details
Keywords: by Walter A. Friedman
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

Editor's note: A hybrid of a novel and a guidebook, Harder Than I Thought: Adventures of a Twenty-First Century Leader invites readers to critique the journey of Jim Barton,... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

they also provide intangible value through network effects or word of mouth. It is quite possible that some customers have low tangible but high intangible value. Traditional models would label such... View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

gravity the law of integrity just is, and if you violate the law of integrity as we define it, you get hurt just as if you try to violate the law of gravity with no safety... View Details
Keywords: Martha Lagace
  • Portrait Project

Michelle Henry

On day 34 of not eating, I stopped being hungry. It was a Friday night in March 2014, and the smell of pizza filled the house. My parents scarfed down slices as quickly as they could, hiding from me.  I... View Details
  • Portrait Project

Emily Anadu

When I was eleven, my mother, two sisters and I left my father and a very comfortable life in Nigeria to live with my grandmother in Texas. My sisters and I joke that the silver spoons that were placed in our mouths at birth were replaced... View Details
  • Portrait Project

Kathryn Andersen

In the comfort of our kitchen, we enjoy the harvest: my mother teaches, my father encourages (and tastes!). In our busy, urban lives, these ingredients aren't walking distance from the oven, and there's no mother to hover over the stove.... View Details
  • 08 Apr 2019
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

leaders. Inspired, Kloeblen formed a boutique, “CFO for hire” firm called “C-Street” that built a book of small business clients eager for seasoned financial expertise. Word spread and soon, Kloeblen was... View Details
Keywords: Technology
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

1) effective people; 2) effective internal processes; and 3) effective information technology (IT). The word "effective" is emphasized, they say, "to clearly make the point that individual elements View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 15 Sep 2015
  • Blog Post

On the Road: HBS in Israel

This summer HBS Admissions headed to Israel to host a number of events for prospective students in the area. Outreach Director, Jill Fadule (along with her youngest son Joseph), had the chance to sightsee, connect with local alumni, and... View Details
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

through word of mouth (WOM); whereas in another context (a cloud-based file storage service), customers who joined through WOM referrals tended to exhibit higher usage. Yet,... View Details
Keywords: Dina Gerdeman
  • 05 Dec 2011
  • Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

A large amusement park. A long line at an airport. A children's summer camp in Italy. What do these places have in common? Surprisingly, all are settings for serious research by Harvard Business School faculty. There's a sea change afoot in the world View Details
Keywords: by Carmen Nobel
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

word out about the recall. Among other methods, the company is using bold red ads on high-traffic Internet sites such as Yahoo.com to find owners of the affected products and drive them to the Mattel Web... View Details
Keywords: by John Quelch; Consumer Products
  • 01 Apr 2002
  • News

Back on Course

new attitude that recalls the elegance of yesteryear. As Julius told a group of salesmen at the boat show, "I don't want to hear the word price - I don't want to hear the View Details
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

that word means, but I think he got caught up in its own success and his own power and so he's not really listening to other people. I had written in a book three-and-a-half-years ago that I thought he was listening to people like Don... View Details
Keywords: Re: Andi Wang
  • Portrait Project

Natasha Pereira-Kamath

As a child, I loved blackouts. The adventure always started with melting ice cream. Within seconds of my grandparents' house going dark, my mouth would start watering. While we were lucky enough to have a... View Details
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