Publications

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19 Dec 2008
News

WHBS, 820 on Your Dial

Almost fifty years before HBS developed a broadcast presence with its own Web site in 1996, the School had a rather limited one: the radio station WHBS, which was in operation from 1948 to 1964 or 1965. It was limited because the... View Details

Keywords: Keith Larson; Educational Services; Educational Services; Educational Services; Educational Services

01 Jun 2008
News

Letters to the Editor

also failed to note the first women DBAs to graduate from HBS. Fortunately, the Baker Library Web site dedicated to the history of women at HBS goes into much more detail, including listing the first three women DBAs in 1967. They were... View Details

Keywords: Roland Christensen; Roberta Moniz Lasley; Diana Greer; Edna Homa; Anne Jardim; Eunice Jensen; Educational Services; Educational Services; Educational Services; Educational Services

04 Aug 2006
What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

terms of where value is added in the supply chain . The value is created through the service of helping customers find what they want within the sea of choice . It is ironic that the Internet, which is supposedly the key driver of... View Details

Keywords: by James Heskett

01 Mar 2008
News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What Is Management’s Role in... View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

Other Article

The Market That Wasn't: The Non-emergence of the Online Grocery Category

By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn

We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online... View Details

Keywords: Internet and the Web; Food; Emerging Markets; Service Industry; Service Industry

Read Now

01 Mar 2004
News

Reforming Company Boards

been a lot of good talk by directors about what should be done. Charters and guidelines have been published on corporate Web sites about all the things that boards and companies are going to do to improve governance. But they’re not doing... View Details

Keywords: Corporate Services

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

If there is one job that many software analysts and programmers cannot stand, it is testing software on the path to launch. The grinding concentration and repetitive nature of the tasks serve to drive many techies around the bend. Testing—due in no small part to the... View Details

Keywords: by Martha Lagace; Web Services; Web Services; Web Services

May 2024
Supplement

Forest Park Capital (A)

By: Richard S. Ruback and Royce Yudkoff

During the Covid-19 Pandemic in 2020, Betsy Harbison formed the search fund Forest Park Capital with the intention of purchasing a small business. The case conveys the details of Betsy’s final decision at the terminus of her search, between a software company... View Details

Keywords: Search Fund; Entrepreneurship Through Acquisition; Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Problems and Challenges; Web Services Industry; Web Services Industry; North America; Missouri

March 2017
Case

Swagbucks

By: Jeffrey F. Rayport and Matthew G. Preble

In early 2016, Chuck Davis, chairman and CEO of Prodege LLC, parent company of the brand promotion business Swagbucks, and Josef Gorowitz, Prodege’s founder and president, must decide whether to acquire MyPoints, a competitor to Swagbucks, after the company’s... View Details

July 2010 (Revised April 2016)
Teaching Note

Major League Baseball Advanced Media: America's Pastime Goes Digital

By: Anita Elberse

Teaching Note for 510092. View Details

Keywords: Sports; Decisions; Marketing Strategy; Revenue; Price; Web Services Industry; Web Services Industry

July 2006 (Revised February 2007)
Supplement

LinkedIn (B)

By: Mikolaj Jan Piskorski

Keywords: Web Services Industry; Web Services Industry

April 2003 (Revised July 2011)
Case

eBay, Inc. (B)

By: Stephen P. Bradley and Erin Sullivan

Updates development at eBay, Inc. through June 2002. View Details

Keywords: Web Services Industry; Web Services Industry

January 2003 (Revised May 2003)
Case

Yahoo!'s Stock-Based Compensation (C)

By: Paul M. Healy and Jacob Cohen

Supplements the (A) case. View Details

Keywords: Web Services Industry; Web Services Industry

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August 2002 (Revised February 2003)
Case

Myteam.com

By: John T. Gourville, Joseph B. Lassiter III and Taslim Pirmohamed

Elliot Katzman is faced with the need to raise cash and cut spending to develop his online amateur sports software application, Myteam.com. Even with powerful allies such as Little League and Coca-Cola, "big deals with big players" had not kept the company from running... View Details

Keywords: Cash Flow; Financial Management; Leadership Style; Crisis Management; Resource Allocation; Alliances; Sports; Web Sites; Web Services Industry; Web Services Industry

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April 2001
Teaching Note

Barnesandnoble.com (A), (B), and (C) TN

By: Jeffrey F. Rayport, Goutam Challagalla and William A. Sahlman

Teaching Note for (9-898-082), (9-901-023), and (9-901-024). For book only. View Details

Keywords: Web Services Industry; Web Services Industry

01 Sep 2008
News

No Rain Delay for Graduation 2008

magazines and forty Web sites. She urged students to follow their dreams, cautioning that “inaction may be regretted more than action.” For all her business successes and frequent world travels, Moore said that her “biggest thrill” is... View Details

Keywords: commencement; Educational Services; Educational Services

March 2017 (Revised March 2022)
Case

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira and Karim R. Lakhani

Kate Wilson, retail analytics manager at Flashion, a fashion flash-sale site, is tasked with developing analytics to optimize pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can... View Details

Keywords: Analytics; Pricing; Data; Service Operations; Forecasting and Prediction; Internet and the Web; Technology Adoption; Mathematical Methods; Decision Making; E-commerce; Retail Industry; Fashion Industry; United States

February 2007 (Revised February 2007)
Case

Wikipedia (A)

By: Karim R. Lakhani and Andrew P. McAfee

Wikipedia has emerged as a robust model for content production by volunteers working asynchronously on the Internet with a unconventional model for distributed decision making. The "Articles for Deletion" process in Wikipedia provides unique insight into the inner... View Details

Keywords: Information Publishing; Information Management; Internet and the Web; Information Technology; Globalization; Service Delivery; Knowledge Sharing; Knowledge Management; Information Industry; Information Technology Industry