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01 Apr 2000
News

Tune In for a Management Tune-Up

Publishing Web site. Based on articles published in the Harvard Business Review, Harvard Management Update, and Harvard Management Communication Letter, the segments consist of one- to two-minute insights from leading management thinkers... View Details

01 Mar 2008
News

Baker’s Staff Gets a 21st-Century Name

Once upon a time, libraries collected books, and librarians checked them out. But those days are long gone as libraries have moved into the digital age. Baker Library, for example, also produces Web sites, manages audio and video... View Details

Keywords: Educational Services

Web

Information Security & Privacy Policy | About

your responsibilities, see the HBS Information Security & Privacy Web Site. Breach of Data: To report a breach or suspected breach of information, contact: HBS-infosecurity@listserv.hbs.edu View Details

01 Dec 2003
News

Save the Dates

Students HBS June 9–10, 2004 2004 HBS Global Leadership Forum: “From the Commanding Heights to the Market: The Changing Face of Business” Shanghai, China June 15–17, 2004 2005 HBS Global Leadership Forum London, England June 21–24, 2005 For more information on the... View Details

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

Are Uber drivers and HourlyNerd consultants independent contractors or employees? Interesting question, but the wrong one. Better to ask: Are we stifling innovation across the digital economy by forcing a simplistic choice, contractor vs. employee? The short answer is... View Details

Keywords: by Andrei Hagiu; Web Services; Web Services

February 1996 (Revised February 1997)
Case

America Online, Inc.

By: Amy P. Hutton and Krishna G. Palepu

America Online's (AOL) stock price has soared nearly 2,000% since its IPO. However, there is considerable disagreement among analysts regarding the future prospects of AOL. Although many analysts are bullish on the stock, short sellers have sold around 7 million... View Details

Keywords: Cost Accounting; Analysis; Stocks; Decision Choices and Conditions; Financial Statements; Business Strategy; Web Services Industry

2001
Case

Encyclopedia Britannica (C)

By: Vijay Govindarajan and Praveen Kopalle

In October of 1999, EBI offered a new Internet service at www.britannica.com. EBI provided access to the entire text and graphics of Encyclopedia Britannica absolutely free of charge. Its revenues came from on-line advertising, sponsorships, and a percentage of goods... View Details

Keywords: Online Technology; Online Advertising; Business Strategy; Information Publishing; Web Services Industry

February 2010 (Revised December 2010)
Case

Google Inc. (Abridged)

By: Benjamin Edelman and Thomas R. Eisenmann

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo, Microsoft, and others. Asks what Google should do next. One... View Details

Keywords: Business Model; Corporate Entrepreneurship; Corporate Governance; Organizational Culture; Organizational Structure; Competitive Strategy; Search Technology; Web Services Industry

January 2010 (Revised February 2012)
Case

Meetup

By: Mikolaj Jan Piskorski and David Chen

Meetup, an on-line company providing means of arranging face-to-face meetings, is deciding between two options of increasing its revenue by investing to: (i) increase new sign ups, (ii) improve the engagement of existing users. View Details

Keywords: Business Growth and Maturation; Decision Choices and Conditions; Business Strategy; Web Services Industry

August 2009
Teaching Note

Cyworld: Creating and Capturing Value in a Social Network (TN)

By: Sunil Gupta and Sangman Han

Teaching Note for [509012]. View Details

Keywords: Value Creation; Social and Collaborative Networks; Mergers and Acquisitions; Revenue; Leadership Style; Decision Choices and Conditions; Digital Marketing; Customers; Service Operations; Competency and Skills; Web Services Industry; South Korea

April 2002 (Revised April 2002)
Teaching Note

A Note on Organizational Design at Yahoo! TN

By: Alan D. MacCormack

Teaching Note for (9-602-112). Includes color exhibits. View Details

Keywords: Organizational Design; Web Services Industry

August 2001
Teaching Note

CMGI: Organizational and Market Innovation TN

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Teaching Note for (9-200-064). View Details

Keywords: Web Services Industry

June 2001
Case

Amazon.com in the Year 2001: The Question of Going Concern

By: Krishna G. Palepu and Jeremy Cott

Supplements Amazon.com in the Year 2000. View Details

Keywords: Web Services Industry

April 2001
Teaching Note

Monster.com TN

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman

Teaching Note for (9-801-145). For book only - not listed on case. View Details

Keywords: Web Services Industry

March 2001
Teaching Note

Reporting Income for Dot-coms TN

By: Paul M. Healy

Teaching Note for (9-101-013). View Details

Keywords: Web Services Industry

December 2000
Background Note

Online Portals

By: Thomas R. Eisenmann and Sanjay Pothen

Describes the online portal business model. Analyzes the model, focusing on the tactics used to acquire new users, turn new users into repeat visitors, and monetize user traffic. Explains portals' revenue and cost drivers and their implications for pursuing aggressive... View Details

Keywords: Business Model; Web Services Industry

January 2000
Case

greatEntertaining.com

By: Myra M. Hart and Nicole Tempest

GreatEntertaining.com is the result of years of planning, testing, and adapting the concept before committing to launch the business. Focus, value creation, and productive partnerships are key issues. View Details

Keywords: Business Startups; Strategic Planning; Partners and Partnerships; Adaptation; Value Creation; Web Services Industry

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November 1999 (Revised October 2009)
Case

Virtualis Systems (A)

By: Jay O. Light and Michael J. Roberts

Describes a second-year MBA's attempts to make money for a fledgling Web-hosting business. As the case ends, he must both sort out the company's business model and financing needs, as well as select from an array of financing and acquisition alternatives. View Details

Keywords: Mergers and Acquisitions; Business Model; Business Startups; Financial Strategy; Financing and Loans; Web Services Industry

December 1998 (Revised February 2003)
Case

Trilogy (A)

Trilogy is a rapidly growing company that is taking a highly unusual approach to capturing an enterprise software market (the "selling chain") that is also the target of much larger competitors. The case offers students an opportunity to assess the company's methods,... View Details

Keywords: Business or Company Management; Competition; Growth Management; Business Growth and Maturation; Software; Web Services Industry

April 1998 (Revised November 1999)
Case

CitySoft, Inc.

By: Myra M. Hart, Marco Iansiti, Andrea H. Chermayeff and Diana S. Gardner

Two entrepreneurs are discussing how to scale-up their new company. They face a variety of issues, ranging from hiring and training to strategy and focus. View Details

Keywords: Business Startups; Business Strategy; Business Growth and Maturation; Selection and Staffing; Internet; Web Services Industry

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