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  • 31 Mar 2022
  • Blog Post

Setting Interns Up for Success at Your Startup

used to create the food that ends up in our stomachs (land, water, energy, etc.) is wasted.” Sani’s enthusiasm for Mori grew after speaking with Belsito when he learned more about the company’s focus on integrating within supply chains to... View Details
Keywords: Entrepreneurship
  • 25 Aug 2022
  • News

Vision: To Go-Go

virtual restaurant platform. The food-service market is valued at more than $200 billion but is nonetheless highly fragmented. While a handful of mega-brands like McDonald’s and Domino’s have thousands of branches, mid-size View Details
Keywords: Alexander Gelfand; entrepreneurship; foodtech; startup; Latin America
  • 25 Jan 2016
  • News

Helping Young African Managers Find Their Way Home

tremendous value to our target audience.” The main focus of YAM is to shrink that management talent gap in Africa. It does this by providing networking opportunities; educating companies and young business people about the opportunities... View Details
Keywords: Constantine von Hoffman
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

significant reputational and legal costs. Aiming for too short a time horizon. Managers sometimes need to run experiments for weeks or months to fully understand both their short- and long-term results, Luca says. That was the experience of 24 Hour Fitness. A few years... View Details
Keywords: by Danielle Kost
  • 01 May 2012
  • First Look

First Look: May 1

occurs when supplier- and customer-facing IT are adopted together, suggesting the presence of complementarities in supply chain technology adoption. These results are consistent with the view that, by reducing external coordination costs,... View Details
Keywords: Carmen Nobel
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

"Once you reach a point where a customer says, 'What are your policies in terms of your supply chain operations?' you better have a good handle on that." Enter the CSO. The position of CSO has been created at an increasing... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • March 2021 (Revised February 2025)
  • Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
Related
  • 02 Mar 2015
  • News

To Market, To Market

building an agricultural and market infrastructure in places—like parts of Nepal, Romania, Haiti, and Guatemala—where little or none has previously existed. “The way we do this is through value-based development, where we engage farmers in wealth-creating View Details
Keywords: Margie Kelley; Agriculture; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 18 Jul 2018
  • Blog Post

Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East

BulkWhiz retains distribution and delivery. "The lifetime value of a CPG customeris a lifetime!" explains Amira. "If you own the relationship and nurture recurring orders, the relationship is yours to lose. Handing over the last mile to... View Details
  • 29 Sep 2015
  • First Look

September 29, 2015

or downstream suppliers depends crucially on the elasticity of demand for its final product. Moreover, a firm's propensity to integrate a given stage of the value chain is shaped by the relative... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to store transactions and also... View Details
Keywords: Sean Silverthorne
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

400-500 rupees a day to sort and process for recycling. The market is in turn willing to pay roughly 100 rupees for each recycled pellet generated, helping create the entire value chain from individual waste... View Details
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

services. Features that are not valued and therefore are not used. Decreasing price premiums for innovations that historically created value. An overserved customer will say, "Sure, I will take the next version of your product, I... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

Supplements the case "Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907402 A... View Details
Keywords: Martha Lagace
  • 04 Oct 2016
  • First Look

October 4, 2016

who tell the truth, negotiators who palter are likely to claim additional value but increase the likelihood of impasse and harm to their reputations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51679 Growth Through... View Details
  • 02 Apr 2013
  • First Look

First Look: April 2

Colombia's coffee sector was being battered and its branding power diminished as café chains such as Starbucks increasingly captured profits in the value chain. In reaction, Colombia's coffee federation... View Details
Keywords: Sean Silverthorne
  • January 2021 (Revised May 2021)
  • Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords: Growth and Development; Innovation and Invention; Innovation and Management; Innovation Strategy; Innovation Leadership; Strategy; Disruption; Disruptive Innovation; Internet and the Web; Consumer Behavior; Crisis Management; Customer Value and Value Chain; Food and Beverage Industry; Retail Industry; Consumer Products Industry; Agriculture and Agribusiness Industry; Technology Industry; United Kingdom; United States; Europe
Related
  • 20 Mar 2025
  • Blog Post

IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit

indigenization and self-reliance in the solar value chain. Leadership’s investment in cutting-edge solar production aligns seamlessly with India’s renewable energy targets of 500 GW by 2030. The company’s positioning as a reliable... View Details
  • 10 Jun 2015
  • Research & Ideas

The Transparency Revolution in Corporate Reporting

growth, but we still have a very poor understanding of the value implications of these kinds of actions. So there's lots of room for improvement. Q: Are there certain companies excelling in this area, or any industries where ESG... View Details
Keywords: Re: George Serafeim
  • 20 May 2008
  • First Look

First Look: May 20, 2008

such as stable value funds, balanced funds, and life-cycle (or target date) funds. We find that life-cycle funds designed to match the risk tolerance and investment horizon of investors have small welfare costs. All other choices,... View Details
Keywords: Martha Lagace