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Show Results For
- All HBS Web
(3,077)
- People (14)
- News (1,122)
- Research (1,148)
- Events (6)
- Multimedia (43)
- Faculty Publications (603)
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- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
hit to Lululemon’s bottom line was reasonably immediate and significant. It cost the CEO his job. There is a real pay-off from building pride among an organization’s employees. It can result in greater loyalty, higher productivity, and lower recruiting and View Details
Keywords: by James Heskett
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
strategists, rather than inventors and builders," says Weiss, who hopes his course can help change that. "One reason we didn't have them is we weren't training them. At policy schools we had not been View Details
Keywords: by Michael Blanding
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
different people, and a self-image that is quite different from the same group sprinkled throughout the field organization. Formal management processes such as planning and budgeting approaches, compensation schemes, training programs,... View Details
Keywords: by Benson Shapiro
- 04 Jul 2005
- What Do You Think?
How Can Business Schools Be Made More Relevant?
"professional" models? Or will it increasingly be achieved in the institutions created and run by large business enterprises to train not only their own employees but those of other organizations as well? What do you think? View Details
Keywords: by James Heskett
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
from them. Discourage exclusionary social activities, and make sure that teams don’t treat women as outliers or extraneous. Development. Assess how managers assign training and development opportunities, and ensure they use objective... View Details
Keywords: by Kristen Senz
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
by his work in a significant way. They were part of a generation of historians of Latin America, trained in the United States, who were no longer just interested in macroeconomic history or the history of underdevelopment and dependency,... View Details
Keywords: by Sean Silverthorne
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
consequences and likely future implications of their current decisions. Finally, my colleagues at D2D Fund are very excited about financial education initiatives where we are working with commercial video game developers to embed financial literacy View Details
- Research Summary
Overview
By: Vincent Pons
Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.
He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
- Research Summary
Clinical Trials as a setting for Health Policy and Management Research
The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
- October 2023
- Case
Social Finance: Driving Accountability
By: Robin Greenwood, Richard S. Ruback and Robert Ialenti
Social Finance is a Boston-based nonprofit that works at the intersection of finance and policy. It raises, allocates, and manages capital to fund projects in the areas of education, early childhood development, criminal justice, and health. The case explores how... View Details
Greenwood, Robin, Richard S. Ruback, and Robert Ialenti. "Social Finance: Driving Accountability." Harvard Business School Case 224-043, October 2023.
- August 31, 2017
- Article
CEOs Should Get Personally Involved in Talent Development
By: Frank V. Cespedes, Jay Galeota and Michael Wong
Estimates indicate that, globally, human capital has a value about 2.3 times that of physical capital. This difference is likely to widen in increasingly service-driven economies. Yet, most companies maintain their equipment better than their people. The issue is not... View Details
Cespedes, Frank V., Jay Galeota, and Michael Wong. "CEOs Should Get Personally Involved in Talent Development." ChiefExecutive.net (August 31, 2017).
- July 2010 (Revised August 2012)
- Case
Assistant Professor Jo Worthington (A)
A relatively inexperienced professor struggles with managing a case discussion in a class based on numeric analysis. The class is lethargic and time is tight; she considers both a number of possible reasons for their disinterest and different teaching strategies to... View Details
Keywords: Education; Teaching; Strategy; Communication Strategy; Training; Leadership Style; Education Industry
Leonard, Dorothy A. "Assistant Professor Jo Worthington (A)." Harvard Business School Case 911-404, July 2010. (Revised August 2012.)
- Research Summary
Overview
My academic research centers on uncovering and closing gaps between the theory and reality of tax policy. My main contribution has been to identify and address a mismatch between the goals for taxation typically assumed in theory and the goals the public and... View Details
- July–August 2025
- Article
Case Study: Do We Reskill or Replace Our Workforce?
By: William Kerr
To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving from hardware to software in the form of smart, connected elevators.... View Details
Kerr, William. "Case Study: Do We Reskill or Replace Our Workforce?" Harvard Business Review 103, no. 4 (July–August 2025): 141–145.
- February 2008 (Revised February 2008)
- Case
University of Chicago Graduate School of Business
By: Srikant M. Datar, David A. Garvin and James Weber
The University of Chicago Graduate School of Business offered a discipline-based, flexible MBA program to full time, evening, weekend, and executive MBA students. At a time when other MBA programs were introducing significant changes to their curricula, Chicago felt... View Details
Keywords: Change Management; Higher Education; Training; Management Style; Problems and Challenges; Education Industry
Datar, Srikant M., David A. Garvin, and James Weber. "University of Chicago Graduate School of Business." Harvard Business School Case 308-014, February 2008. (Revised February 2008.)
- November 2009
- Case
Dawn Stokes: The View from the Driver's Seat
By: Boris Groysberg and Lindsay Tanne
Dawn Stokes founded and was successful as CEO of Texas Driving Experience, a company that provided driving lessons, both safety-based for teens, and high-performance racecar driving for individual thrill seekers and corporate events. Although the company had done well,... View Details
Keywords: Economic Slowdown and Stagnation; Training; Entrepreneurship; Growth and Development Strategy; Expansion; Auto Industry; Service Industry; Texas
Groysberg, Boris, and Lindsay Tanne. "Dawn Stokes: The View from the Driver's Seat." Harvard Business School Case 410-064, November 2009.
- July 2011
- Teaching Note
Buro Happold (TN)
By: Robert G. Eccles and Erin McFee
Teaching Note for 409021. View Details
- August 2011 (Revised November 2012)
- Case
Michael Lester at Lachlan Consulting
By: Anthony J. Mayo and Joshua D. Margolis
Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his... View Details
Keywords: Outcome or Result; Training; Customer Focus and Relationships; Interpersonal Communication; Success; Reputation
Mayo, Anthony J., and Joshua D. Margolis. "Michael Lester at Lachlan Consulting." Harvard Business School Case 412-041, August 2011. (Revised November 2012.)
- March 2023 (Revised May 2023)
- Supplement
OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)
By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
Hill, Linda A., and Lydia Begag. "OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)." Harvard Business School Supplement 423-073, March 2023. (Revised May 2023.)