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Show Results For
- All HBS Web
(965)
- News (276)
- Research (620)
- Events (1)
- Multimedia (5)
- Faculty Publications (272)
- 25 Feb 2020
- News
In My Humble Opinion: Mr. Coffee
“At the time, it was the highest-volume pizza operation in the world. I learned how to make pizzas very fast and rose to become a store manager during college.” On deadline: “I was editor of a Navy magazine... View Details
Keywords: Julia Hanna
- 04 Aug 2009
- First Look
First Look: August 4
aggressively managing their own tax liabilities and those of their portfolio firms. We investigate the latter assertion based on a sample of private firms for which there is financial statement data available. We first document that firms... View Details
Keywords: Martha Lagace
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
his camera than the telephone. It was not long after he began his career that his mother never had to work again. When Sam Walton opened his first five and dime store in Newport, Arkansas, after being mustered out of the Army in 1945, his... View Details
Keywords: by Richard S. Tedlow
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
obliterates all competitors, fall so precipitously? Other minicomputer firms were suddenly failing too. How could good managers seemingly turn bad so fast? That was the puzzle. Colleagues suggested exploring the disk-drive industry... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores post signs with print far too small for many of their... View Details
- 01 Oct 2000
- News
After the Revolution: Putting the Internet in Perspective
paramount. "When you went to Harvard Business School, we really knew what we were talking about," he told alumni. "But in the new economy, just about everything we accepted about business is being questioned." Nolan, an expert on general View Details
Keywords: Margie Kelley
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
Starbucks claims the world's largest Wi-Fi network, with some 2,200 stores offering wireless connectivity to latte sippers for a charge. That number will climb to 3,000 by year's end, according to the company. Darren Hostin, of Starbucks... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
- 06 Dec 2021
- News
Rescue & Recovery
2018, the organization announced a new ethics policy, so Culver Humphrey came forward with her story once again. Leadership rebuffed her a second time, so she met with the Oregonian. Team members were stunned by what they read. For many, including the NGO’s View Details
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon... View Details
Keywords: Laura Singleton (MBA 1988)
- 01 Jun 2007
- News
KPMG for Mayor!
Nigerians. It could lay out its management plan as part of its election campaign, and voters would take that into account in making their decision. Why would locals vote for a foreigner? If they felt it was their only option to get out of... View Details
- 25 Apr 2016
- News
Trail Blazer
spoken publicly before business school, I learned how to articulate a point of view in front of peers—and convince them of the case I was making,” he recalls. After graduating from HBS, McMinn landed in Silicon Valley at Intel, serving as product View Details
- 01 Jun 2020
- News
Meal Plan
Holdings, a $300 million fund with investments in several restaurant concepts including Tatte Bakery, CAVA, Life Alive, BJ’s Restaurants and Clover Food Labs. Christian, can you walk me through how the management team at Inspire Brands... View Details
- 01 Sep 2004
- News
Nancy Hall (MBA 1974)
understand. My first jobs were in retailing, on the finance side. Thirteen years after HBS, I had a midlife crisis. I was working for a soon-to-be defunct department store in Baltimore and knew it was time to get out. I left my job to... View Details
- 10 Sep 2024
- Blog Post
Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)
As a youngster, I used to create “stores” in my driveway, selling things to other neighborhood kids. It was an entrepreneurial inclination fostered by growing up in a family that owned retail stores and enjoyed telling stories of their... View Details
Keywords: All Industries
- 10 Sep 2024
- Blog Post
Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)
stores and enjoyed telling stories of their sales. Advertising was a popular career with a certain amount of glamour in the 1950s and 1960s. I, too, liked the thought of developing ideas that would motivate consumers. As an undergrad at... View Details
- 01 Dec 2002
- News
Alumni Honorees Urge Students to Emphasize Ethics
President and CEO, Starbucks Coffee Company Smith has led Starbucks through more than ten years of tremendous growth, both domestically and internationally. Today, the company operates nearly 6,000 stores in 29 countries. Marjorie M.T.... View Details
- 01 Sep 2020
- News
Righting the Ship
circle and said, "Well, lads, ship and stores are gone. Now we’ll go home." “The decisions you make in a life-and-death crisis have a new, lasting importance. You can choose to ignore that, but you do so at your own peril.” —Nancy Koehn... View Details
- 01 Apr 1997
- News
Manager's Notebook
Professor Jeffrey F. Rayport and John Hagel III (MBA '77, JD '78), a principal in McKinsey & Company's Silicon Valley office, detail how managers will resolve the upcoming tug-of-war over this valuable information asset. Until recently,... View Details
Keywords: Judith Ross