Publications

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06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

can vote with your feet” Another factor: Employees at call centers like the one observed in the study do not require much specialized knowledge; the best sales staff simply seemed to know the details of what they were selling better, Stanton says. They also had the... View Details

Keywords: by Rachel Layne

April 2008
Case

A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products

By: Larry E. Greiner and Elizabeth Collins

Alex Sander is a new product manager whose drive and talents are attractive to management, but whose intolerant style has alienated employees. This tension is presented against the backdrop of a 360° performance review process. Sander works in the Toiletries Division... View Details

Keywords: Management Style; Conflict Management; Behavior; Management Practices and Processes; Talent and Talent Management; Mergers and Acquisitions; Problems and Challenges; Consumer Products Industry; United States; Europe

27 Jun 2019
Blog Post

My Week at Harvard Business School's Summer Venture in Management Program (SVMP)

from Vanderbilt University and also among three Jackie Robinson Foundation Scholars with the shared conviction to challenge ourselves and work towards a better future. Representing so many different social and cultural backgrounds, we are... View Details

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

many firms can improve. And if we can get people to manage better, we think they can keep more employees and be more successful.” Through social interactions with other hands-on managers, founders can discover not only why they should use... View Details

Keywords: by Dina Gerdeman

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

it’s important to use these different lenses to fully embrace all the learnings that came from your journey. What specific skills have you developed or mastered? Consider all functions within an organization—financial, sales, product,... View Details

Keywords: by Julia Austin

Web

HBR Classics - Alumni

Structure and Process to Strategy Implementation Never Underestimate the Importance of Soft Skills in Executing Strategy Strategy The Secrets to Successful Strategy Execution , Gary L. Neilson, Karla, L. Martin, and Elizabeth Powers... View Details

April 2004 (Revised May 2010)
Case

Columbia's Final Mission

By: Richard M.J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman and Erika Ferlins

Describes the 16-day final mission of the space shuttle Columbia in January 2003 in which seven astronauts died. Includes background on NASA and the creation of the human space flight program, including the 1970 Apollo 13 crisis and 1986 Challenger disaster. Examines... View Details

Keywords: Leadership; Crisis Management; Management Skills; Organizational Culture; Groups and Teams; Behavior; Aerospace Industry

23 Mar 2022
Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

after undergrad. But Gupta also spent several years at the Pratham Education Foundation, one of India’s largest educational nonprofits—work that earned him a Horace W. Goldsmith Fellowship for social enterprise leadership at HBS. Mahajan,... View Details

July 2012
Case

Performance Management at Vitality Health Enterprises, Inc.

By: John Bingham and Michael Beer

Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is... View Details

Keywords: Performance Evaluation; Motivation and Incentives; Compensation and Benefits; Talent and Talent Management; Health Industry; Consumer Products Industry; Manufacturing Industry; United States

July 2020 (Revised January 2021)
Case

Rosalind Fox at John Deere

By: Anthony Mayo and Olivia Hull

Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and... View Details

29 Jan 2008
First Look

First Look: January 29, 2008

skills, (2) broad perspective, (3) teaming skills, (4) expanded social network, and (5) boundary-spanning skills. We conclude with a discussion of the implications of our ideas for conducting future team research. Board of Directors'... View Details

Keywords: Martha Lagace

06 Jul 2023
News

Home Economics

nonprofit. The organization uses an evidence-based “graduation approach” that provides two years of support to help these women build new livelihoods and micro-enterprises. This includes supporting basic needs, setting up savings groups, providing financial and... View Details

Keywords: April White

Web

Globalization - Faculty & Research

are associated with a large positive influence on the foreign direct investment that flows between them. Moreover, we show that this effect occurs not only in the case of IGOs that focus on economic issues, but also on those with social... View Details

2025
Working Paper

Discrimination, Rejection, and Job Search

By: Anne Boring, Katherine Coffman, Dylan Glover and María José González-Fuentes

We investigate how candidates’ willingness to apply responds to (potential) discrimination and rejection using a simulated labor market. Past work has shown that “blinding” job applications reduces discrimination and increases the rate at which women are hired. Our... View Details

Keywords: Job Search; Prejudice and Bias; Selection and Staffing; Demographics