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  • Research Summary

Overview

By: Rohit Deshpande
Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
  • Video

Abigail Falik

  • 23 Jul 2009
  • Working Paper Summaries

Informed and Interconnected: A Manifesto for Smarter Cities

Keywords: by Rosabeth Moss Kanter & Stanley S. Litow; Technology

    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels ＆ motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • 14 May 2013
    • First Look

    First Look: May 14

    new organizational approach to venture capital through mechanisms that deeply reflected New England's financial investment culture. Purchase this case: http://hbr.org/search/813002-PDF-ENG Harvard Business School Case 313-086 Hillary Clinton & Partners: Leading... View Details
    Keywords: Sean Silverthorne
    • Profile

    Michael Schrader

    your career thus far? For the first time in my life, I feel I am being challenged every day as we continue to push forward our solution to a pressing global health issue. There is no boredom. There is no repetition. There is no simple... View Details
    Keywords: Social Enterprise; Social Enterprise; Social Enterprise; Social Enterprise; Social Enterprise
    • 21 Aug 2018
    • First Look

    New Research and Ideas, August 21, 2018

    https://www.hbs.edu/faculty/Pages/item.aspx?num=54887 forthcoming Production and Operations Management The Operational Value of Social Media Information By: Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang... View Details
    Keywords: Dina Gerdeman

      Narayana Murthy

      Keywords: IT; Software; Consulting; Outsourcing

        Peter Tufano

        Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

        Keywords: asset management; banking; brokerage; credit card; education industry; energy; federal government; financial services; insurance industry; investment banking industry; microfinance; mining; nonprofit industry; oil ＆ gas; petroleum; real estate; retail financial services; state government; utilities; video games
        • 02 Oct 2012
        • First Look

        First Look: October 2

        Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether... View Details
        Keywords: Sean Silverthorne
        • June 2008 (Revised August 2008)
        • Case

        World Wildlife Fund US

        By: Jane Wei-Skillern and Kerry Herman
        World Wildlife Fund US is a leading international conservation nonprofit that operates within a global network of WWF organizations. This case examines WWF US's strategy to achieve its mission of protecting natural wildlife and resources. In contrast to traditional... View Details
        Keywords: Globalized Firms and Management; Partners and Partnerships; Environmental Sustainability; Nonprofit Organizations; Social and Collaborative Networks; Trust; Integration; Sumatra; United States
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        • Video

        Gabriela Cabrera

        Gabriela Cabrera, President of Manos del Uruguay, explains how partnerships with internationally renowned brands such as Ralph Lauren have scaled their social and economic impact. View Details
        • 15 Oct 2007
        • Research & Ideas

        Businesses Beware: The World Is Not Flat

        Thomas Friedman, author of "The World Is Flat: A Brief History of the Twenty-first Century", opines that a number of events ranging from the fall of the Berlin Wall to the rise of the Internet have flattened the competitive landscape worldwide by increasing... View Details
        Keywords: by Martha Lagace
        • March 2007 (Revised April 2007)
        • Case

        McDonald's Corporation: Managing a Sustainable Supply Chain

        By: Ray A. Goldberg and Jessica Droste Yagan
        McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible. View Details
        Keywords: Food; Supply Chain Management; Multinational Firms and Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Management Systems; Food and Beverage Industry
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        • June 2007 (Revised June 2011)
        • Case

        TA Energy (Turkey): A Bundle of International Partnerships

        By: William R. Kerr, Daniel J. Isenberg and Ant Bozkaya
        Stimulates discussion of entrepreneurship in emerging economies, especially for entrepreneurs returning to their home countries to start businesses with global technologies and partners. Focuses on the partnership tensions between global firms and local... View Details
        Keywords: Family Business; Developing Countries and Economies; Entrepreneurship; Venture Capital; Globalized Firms and Management; Partners and Partnerships; Conflict and Resolution; Turkey
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        • Profile

        Scott Wu

        and the venture capital community; and on the flip side of my life, I’ve applied them when working on global poverty and inner-city education situations. HBS really showed me how to apply those skills to some of the biggest problems... View Details
        Keywords: Nonprofit / Government; Venture Capital / Private Equity; Financial Services; Technology
        • 07 Apr 2011
        • Working Paper Summaries

        The Consequences of Financial Innovation: A Counterfactual Research Agenda

        Keywords: by Josh Lerner & Peter Tufano

          Nien-he Hsieh

          Nien-hê Hsieh is the Kim B. Clark Professor of Business Administration in the General Management Unit at Harvard Business School. His research and teaching aims at helping business leaders and organizations determine and deliver on their responsibilities. He... View Details

          • Web

          Publications - Faculty & Research

          Punishment, but Does Not Erode Sensitivity to Nuance." Journal of Personality and Social Psychology 128, no. 5 (2025): 1072–1102. June 2025 Case TK Group: Expanding the Global Factory? By: Letian Zhang ,... View Details
          • 14 Apr 2023
          • Blog Post

          New MBA Course Asks Students: What’s More Important—Purpose or Profits?

          Image: Professor Debora Spar in the classroom. Photo courtesy Natalie Keyssar. In a milestone for the School’s mission to educate leaders who make a difference in the world, all first year students last month completed a short new course on the View Details