Publications

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

It's an unhappy yet unavoidable fact: Sometimes, retail chains go out of business. Moreover, even healthy chains periodically must close down some existing stores. When stores have to be liquidated—when "everything must go"—a... View Details

Keywords: by Julia Hanna; Retail

04 Oct 2010
News

Why Wal-Mart Went Shopping in Africa

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing plan, from retail execution to... View Details

Keywords: by Jill Avery and Richard Edelman

Career Coach

Mike Beveridge

Mike enjoys helping students understand and navigate the consulting recruiting process as well as careers within the agribusiness and grocery retailing spaces. Having worked in these industries, Mike can provide insight into how firms... View Details

01 Mar 2016
News

Faculty Q&A: Price Check

May 1994 (Revised March 2008)
Case

Barilla SpA (A)

By: Janice H. Hammond

Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns from its distributors during the late 1980s. This case describes a proposal to address the problem by implementing... View Details

Keywords: Order Taking and Fulfillment; Logistics; Supply Chain; Technology; Food and Beverage Industry; Manufacturing Industry; Italy

December 2010
Case

Leadership, Culture, and Transition at lululemon

By: Michael Tushman, Ruth Page and Tom Ryder

The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail... View Details

Keywords: Leading Change; Organizational Culture; Organizational Change and Adaptation; Change Management; Transition; Growth Management; Management Teams; Organizational Structure; Governing and Advisory Boards; Retail Industry; Retail Industry; Vancouver; United States

January 1973 (Revised September 1990)
Case

Carrefour S.A.

By: William E. Fruhan Jr.

Involves a very rapidly growing retail chain that is financing itself in an unusual (and at first glance) risky fashion. View Details

Keywords: Growth and Development Strategy; Financing and Loans; Risk and Uncertainty; Retail Industry

16 Jan 2013
News

Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft

19 Dec 2011
News

Death Knell for the Category Killers?

12 Nov 2015
Working Paper Summaries

Catering to Investors Through Product Complexity

Keywords: by Boris Vallee & Claire Célérier; Financial Services; Banking

October 2022
Case

Cost Plus Drugs

By: Alexander MacKay and James Barnett

In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more than 340 generic oral medications, selling their drugs at significantly lower prices than typical pharmacies.... View Details

Keywords: Business Ventures; Decision Making; Entrepreneurship; Ethics; Health; Markets; Social Enterprise; Society; Strategy; Health Care and Treatment; Business Divisions; Factories, Labs, and Plants; Health Industry; Pharmaceutical Industry; United States; Texas

13 Mar 2017
Research & Ideas

Hiding Products From Customers May Ultimately Boost Sales

Retailers routinely swap out the products they display to customers. It’s called assortment rotation, and it’s a popular business strategy for many brick-and-mortar and online stores alike. Retailing trends... View Details

Keywords: by Carmen Nobel; Retail; Retail

March 2001
Supplement

Francisco de Narvaez at TIA: Selling the Family Business

By: Linda A. Hill and Kristin Doughty

Francisco de Narvaez reflects on the process of selling his family's retail business. View Details

Keywords: Family Business; Business Exit or Shutdown

2025
Working Paper

How Do Households Suppress the Price of Tail Risk?

By: Laurent Calvet, Claire Célérier, Gordon Liao and Boris Vallée

This paper investigates the effects of the issuance of retail products with non-linear payoffs on option prices. For a given underlying asset, when the outstanding volume of products embedding a short-put position increases, implied volatility at the corresponding... View Details

Keywords: Security Design; Dividend; Options; Structured Products; Market Segmentation; Financial Instruments; Design; Volatility; Markets; Segmentation

Read Now

December 2015
Article

Does Planning Regulation Protect Independent Retailers?

By: Raffaella Sadun

Regulations aimed at curbing the entry of large retail stores have been introduced in many countries to protect independent retailers. Analyzing a planning reform launched in the United Kingdom in the 1990s, I show that independent retailers were actually harmed by the... View Details

Keywords: Small Business; Competition; Retail Industry; United Kingdom