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Show Results For
- All HBS Web
(766)
- News (276)
- Research (354)
- Events (3)
- Multimedia (16)
- Faculty Publications (202)
- 01 Mar 2015
- News
A Boomtown's Echo
shuttered for the season in late October. Not only were they not shuttered, every single parking spot had an oil truck in it. “I ran into this high school classmate of mine who—like a lot of my classmates in my little class of 34—stayed in the area. She had this little... View Details
- 10 Nov 2015
- First Look
November 10, 2015
matching estimations, and regression discontinuity designs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50067 Harvard Business School Case 315-049 Cravia: An Entrepreneurial Endeavor in Dubai Walid Hajj (HBS '95), CEO of Dubai-based View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=509050 Shareholder Activists at Friendly Ice Cream (A1) Harvard Business School Case 109-013 Two activist investors, one a founder and one a hedge fund manager, seek to improve board oversight at a chain... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
both social distancing and masks in preventing the spread of the virus. Even during the peak of its crisis, when there were about 900 cases a day, South Korea never imposed a full lockdown. Most restaurants and businesses remained open.... View Details
- 03 Mar 2015
- First Look
First Look: March 3
to attract more sponsors. With KCON 2012 having lost money, despite a robust turnout, it was far from clear whether to repeat the event and, if so, whether its scale should be expanded beyond 2012's $1.1 million budget. With CJ recently opening a chain of mid-market... View Details
Keywords: Sean Silverthorne
- 22 Nov 2024
- News
Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone
Healthcare Alumni Conference Marks 25 Years The HBS Healthcare Alumni Association (HBSHAA) hosted its 25th Annual Conference at the Charles Hotel in Cambridge on November 7, and once again offered an exclusive agenda that was jam-packed with industry thought leaders... View Details
Keywords: Margie Kelley
- 15 Jun 2021
- News
The Path Ahead
even more learners, and we’re running a number of experiments to try and get to non-linear growth. Editor's note: Dean Datar's response applies to both of the following questions: Along with another HBS sectionmate, Steve Sarver, I operate a food manufacturing and... View Details
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
for holding honest conversations with everyone in your organization. Used by more than 800 organizations across the globe, the strategic fitness process has helped leaders in a diverse range of industries—including medical technology, information technology, banking,... View Details
- 05 Dec 2016
- News
The Dragon’s Tale
free trade zones began the transformation of China’s state-run economy. In the 1990s, you saw a significant easing of restrictions on startups—first in the restaurant industry and gradually spreading elsewhere. Small, state-owned... View Details
Keywords: Deborah Blagg
- 01 Apr 2000
- News
A Place in the Sun
a variety of environmental initiatives that he has undertaken over the years. His devotion to preserving the island's natural beauty as well as the Fijian culture has earned Turtle Island accolades that include the 1999 Green Hotelier Award from the International Hotel... View Details
Keywords: Julia Hanna and Garry Emmons
- 26 Jul 2016
- First Look
July 26, 2016
Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control and improvement, zero defects,... View Details
Keywords: Sean Silverthorne
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
results are affected by (a) the inspection outcomes at the inspector’s prior inspected establishment and (b) when the inspection occurs within an inspector’s daily schedule. Analyzing thousands of food safety inspections of restaurants... View Details
Keywords: Dina Gerdeman
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
restaurants in the LA area and sold frozen dumplings and other Korean foods in Costco across the U.S., and KCON.tv, a digital media channel, were experiencing commercial success in the U.S. market. But at the same time, there was some... View Details
Keywords: Carmen Nobel
- 08 Mar 2016
- First Look
March 8, 2016
that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from restaurant decisions to voting behavior. These findings often leverage unique data sets and methods ranging from... View Details
Keywords: Sean Silverthorne
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
perspective. The book covers Aix-en-Provence, Arles, Avignon, the Luberon Valley, Nîmes, St-Rémy-de-Provence, and more, with a special focus on the area around St-Rémy. The authors recommend restaurants with fabulous food and offer tips... View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
and time costs. Organic wine finally attained niche popularity in the 2010s, mainly in northwest Europe and in cosmopolitan global cities elsewhere, as fine-dining restaurants like Noma sought wines with clear terroir. Organic wine... View Details
Keywords: Carmen Nobel
- 25 Feb 2014
- First Look
First Look: February 25
Cracker Barrel In the fall of 2011, activist investor, Sardar Biglari, has acquired nearly 10% ownership in the Cracker Barrel restaurant chain. He believes that the board and senior management have failed and the company has... View Details
Keywords: Sean Silverthorne
- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
ahead of him—in a recent election, he almost beat a heavily entrenched incumbent. Tony is a veteran, with a Silver Star for bravery in Korea, and an entrepreneur. With his good friend Max, another attorney, he has started a law firm and made large investments in a... View Details
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
well-functioning business model"), through capability (what it takes to execute a plan and gain access to needed resources, owned or not, over time), to scalability ("These students are not small-time operators, aiming to run the best View Details
Keywords: by John S. Rosenberg