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Publications

Publications

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  • All HBS Web  (775)
    • News  (302)
    • Research  (359)
    • Events  (3)
    • Multimedia  (16)
  • Faculty Publications  (209)

Show Results For

  • All HBS Web  (775)
    • News  (302)
    • Research  (359)
    • Events  (3)
    • Multimedia  (16)
  • Faculty Publications  (209)
← Page 35 of 775 Results →
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often... View Details
Keywords: by John Quelch; Advertising
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

disproportionately to Quick Serve Restaurants [QSRs]) and filling in their non-perishable needs (household items, canned goods, health and beauty care) on separate store-based trips. These non-perishable trips are a place where eCommerce... View Details
Keywords: by Sean Silverthorne; Retail
  • Web

Courses by Title - Course Catalog

(CATS) Business, Government & the International Economy, General Management Debora L. Spar Fall 2025 Q1Q2 3.0 Capitalism: Past, Present, Future Business, Government & the International Economy Sophus A. Reinert Fall 2025 Q1Q2 3.0 Challenges and Opportunities in the... View Details
  • 01 Sep 2011
  • News

The Spangler Effect

away,” says Todd Mulder, food services general manager for Restaurant Associates, the hospitality firm that manages all campus food operations. “They are impressed that you can get sushi made to order,” in addition to soups, sandwiches, a... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 30 Mar 2017
  • News

Negotiating Peace in Canada's Largest Rainforest

whenever you're going to build something that has never been built before. It's one thing to know exactly how something can work and to build the tenth franchise, or the hundredth, or the thousandth franchise restaurant under a model.... View Details
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food drive-thru View Details
Keywords: Sean Silverthorne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

others. Material purchases are less satisfying than buying experiences like taking a trip or attending a show, Norton’s research shows. Even though vacations and restaurant outings may not be in the cards right now, we can still spend... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209042 elBulli: The Taste of Innovation Harvard Business School Case 509-015 Ferran Adriá, chef at elBulli, the highest-ranked restaurant in the world... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

available at this time. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816029-PDF-ENG Harvard Business School Case 916-003 Launching Yelp Reservations (A) This case presents a multi-party negotiation among Yelp, current partner OpenTable, and two startups... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2018
  • News

My First Job

now going to reward you with a trip to One if By Land, Two if By Sea, the most glamorous restaurant in Manhattan. And what I learned from it is never assume that what the bosses have done is right just because they're the bosses. My name... View Details
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

information that’s available on the online review platforms and information that’s obtained through government regulation to gather more informative signals of restaurant hygiene. I’m also working on other research estimating network... View Details
Keywords: by Martha Lagace; Service
  • 13 Dec 2022
  • News

The First Five Years: Christine Keung and Reggie Smith

graduates from working-class families. I helped my parents deliver packages and clean college dorms in Philadelphia. Christine helped her immigrant parents run a Chinese restaurant in Los Angeles. It was impossible for us to experience... View Details
  • 30 Apr 2025
  • News

A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado

Lecturer Christina Wallace. I first heard her speak at the HBS Women’s Summit in November 2024 and was deeply inspired. The book explores how to design a life that’s intentionally multifaceted—aligned with both purpose and flexibility. Favorite View Details
Keywords: Margie Kelley
  • Web

Print View - Course Catalog

(CATS) Business, Government & the International Economy, General Management Debora L. Spar Fall 2025 Q1Q2 3.0 Capitalism: Past, Present, Future Business, Government & the International Economy Sophus A. Reinert Fall 2025 Q1Q2 3.0 Challenges and Opportunities in the... View Details
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=509050 Shareholder Activists at Friendly Ice Cream (A1) Harvard Business School Case 109-013 Two activist investors, one a founder and one a hedge fund manager, seek to improve board oversight at a chain... View Details
Keywords: Martha Lagace
  • 10 Nov 2015
  • First Look

November 10, 2015

matching estimations, and regression discontinuity designs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50067 Harvard Business School Case 315-049 Cravia: An Entrepreneurial Endeavor in Dubai Walid Hajj (HBS '95), CEO of Dubai-based View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • News

The Year in Ideas 2015

will continue to see creative uses. I predict we’ll see more and more ‘line-waiting tasks’ for restaurants that don’t take reservations and for product launches.” —Jamie Viggiano (MBA 2009), VP of marketing, TaskRabbit Professor Sandra... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 26 Jul 2016
  • First Look

July 26, 2016

Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control and improvement, zero defects,... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2022
  • Blog Post

New Venture Competition 2022: Business and Environment Ventures

2023), Luis F Gutierrez (MBA 2023), Seyfihan Usarer (MBA 2023)Our vision is to build a digital marketplace that connects Farmers directly with Restaurants, enabling farmers to earn higher profits by disrupting existing complex supply chains and giving View Details
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