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  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

efficiency and materials and resources. LEED rating recipients are awarded certification levels of Certified, Silver, Gold, or Platinum, depending on the number of total points. The researchers focused on LEED because of its relative... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 23 Aug 2006
  • Working Paper Summaries

Capturing Benefits from Tomorrow’s Technology in Today’s Products: The Effect of Absorptive Capacity

Keywords: by Daniel Snow; Technology
  • July 2024
  • Article

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
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  • Program

Managing Health Care Delivery

who share their latest research and engage you in a dynamic exchange of ideas with a global community of peers. Each module is carefully designed to maximize the impact, enable immediate application, and accelerate leadership growth.... View Details
Keywords: Health Care; Health Care
  • 19 Jul 2011
  • Working Paper Summaries

Signaling to Partially Informed Investors in the Newsvendor Model

Keywords: by Vishal Gaur, Richard Lai, Ananth Raman & William Schmidt
  • 24 May 2010
  • Research & Ideas

Stimulus Surprise: Companies Retrench When Government Spends

Recent research at Harvard Business School began with the premise that as a state's congressional delegation grew in stature and power in Washington, D.C., local businesses would benefit from the increased federal spending sure to come... View Details
Keywords: by Sean Silverthorne
  • 2011
  • Working Paper

The Impact of Horizontal Mergers and Acquisitions in Price Competition Models

The question of what impact mergers and acquisitions have on key equilibrium performance measures is fundamental to our understanding of competitive dynamics in an oligopolistic industry. We address these questions in the context of price competition models with... View Details
Keywords: Mergers and Acquisitions; Cost; Price; Profit; Duopoly and Oligopoly; Performance Efficiency; Mathematical Methods; Competition
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  • 16 Nov 2011
  • Working Paper Summaries

Private Equity and Employment

Keywords: by Steven J. Davis, John C. Haltiwanger, Ron S. Jarmin, Josh Lerner & Javier Miranda
  • Research Summary

Financing New Business Formation

By: Paul A. Gompers
New business creation has become a potent force for economicdevelopment in the United States. Prior to 1980, large firms created the majority of new jobs in the American economy. While considerable debate rages over whether small firms are the source of recent job... View Details
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this care... View Details
  • 01 Sep 2023
  • News

Bless this Stress

National Geographic for Disney+/Craig Parry In the first episode of the National Geographic docuseries Limitless with Chris Hemsworth, Modupe Akinola (MBA 2001/PhDOB 2009) and the Australian actor gaze across downtown Sydney to a skyscraper in the distance, teetering... View Details
Keywords: Jen McFarland Flint; Business Schools & Computer & Management Training; Educational Services
  • 05 Aug 2024
  • Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

ebnem Kalemli-Özcan, professor at the University of Maryland; Luc Laeven, director at the European Central Bank Research Department; and Karsten Müller, assistant professor at the National University of Singapore. Data ‘unprecedented in... View Details
Keywords: by Rachel Layne
  • June 2014
  • Teaching Note

Intuit Inc.: Project AgriNova

By: Thomas Eisenmann
In late 2008, a team from Intuit's office in Bangalore, India, is evaluating an opportunity to launch a new venture that would use SMS to deliver crop price information to farmers in India. The case describes the structure of Indian agriculture and the problems... View Details
Keywords: Corporate Venturing; Entrepreneurship; Research; Business Ventures; Agriculture and Agribusiness Industry; Information Technology Industry; Bangalore
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  • Article

AI Companions Reduce Loneliness

By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether these applications are... View Details
Keywords: AI and Machine Learning; Well-being; Emotions; Applications and Software
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  • December 2024
  • Case

Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
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  • Article

It's Not Easy Being Green: The Role of Self-Evaluations in Explaining Support of Environmental Issues

By: Scott Sonenshein, K. A. DeCelles and Jane E. Dutton
Using a mixed methods design, we examine the role of self-evaluations in influencing support for environmental issues. In Study 1—an inductive, qualitative study—we develop theory about how environmental issue supporters evaluate themselves in a mixed fashion,... View Details
Keywords: Social Issues; Environmental Sustainability; Performance Evaluation; Cognition and Thinking
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  • 11 Nov 2014
  • First Look

First Look: November 11

  Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and employees diminishes... View Details
Keywords: Sean Silverthorne
  • 02 Dec 2013
  • Research & Ideas

Companies Choreograph Earnings Calls to Hide Bad News

than a few pleasantries and in one case, a softball question that the company knew was coming. "That made us wonder if this was true more generally across firms-that they choreograph conference calls when they don't want to talk about... View Details
Keywords: by Julia Hanna; Financial Services
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

even with all that money flowing to ads, executives are doing quite a bit of hand-wringing over whether they actually produce sales. Luca and Dai thought they could help answer that question. Besides, previous research measuring impact of... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

just a perception influenced by selective bias, wherein the McVays and Shanahans of the world stick in our minds? We decided to examine this question by looking at NFL coach hires in the twenty first century. While the average age of NFL... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports