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  • 10 Nov 2009
  • First Look

First Look: Nov. 10

their appeal and bundles offered by producers with a strong reputation suffer less from the negative impact of the shift to mixed bundling in online channels. What Would Peter Say? The Continuing Relevance of the Drucker Perspective... View Details
Keywords: Martha Lagace
  • 03 Nov 2015
  • First Look

November 3, 2015

of goods or services. We view the primary function of these markets as making it easy for buyers to find sellers and engage in convenient, trustworthy transactions. We discuss elements of market design that make this possible, including search and matching algorithms,... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2014
  • First Look

First Look: March 18

conduct was valued, manage reputation risks by meeting customers and demonstrating the Mahindra Group's commitment, and restore faith within customers through newfound business models of delivery and engagements. As Nayyar reflected on... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

This, in turn, had an impact on De Beers' reputation and consumer confidence in the diamond as a product that represented integrity, love, and commitment. In 2000, De Beers' sustainability depends on the ability of its leaders to shift... View Details
Keywords: Martha Lagace
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

performed by less-savvy winemakers created a negative reputation for organic wine, which proved a challenge to overcome. Early organic winemakers were often derided for their efforts, as conventional winemakers felt threatened by their... View Details
Keywords: Carmen Nobel
  • 25 Feb 2014
  • First Look

First Look: February 25

find no evidence that directors lose seats on other boards, a proxy for reputational consequences, as a result of shareholder activism. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46376 The Impact of Corporate... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

https://cb.hbsp.harvard.edu/cbmp/product/817081-PDF-ENG Harvard Business School Case 516-051 Unigrains Unigrains is a French agribusiness-focused private equity firm that has provided specialized financing to France's agribusiness sector for decades and, as a result,... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

motivated by the positive reputational effects of making what is morally the right choice, and the potential negative effects of turning a blind eye. Practical steps employers can take to shield high-risk employees include: extending the... View Details
Keywords: by Dina Gerdeman
  • 05 May 2015
  • First Look

First Look: May 5

that provide insights on when and why even people who care about morality end up crossing ethical boundaries. May 2015 American Economic Review: Papers and Proceedings Why Do Firms Have Purpose? The Firm's Role as a Carrier of Identity and View Details
Keywords: Carmen Nobel
  • 05 Apr 2011
  • First Look

First Look: April 5

is concerned about maintaining oDesk's strong reputation and market positioning, and, as such, he wants to grow in a very focused manner. Should oDesk expand its customer focus to include large employers? Broaden the services its... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

was stopped, leaving JCI with a large organization and strong revenues, but losses and a dwindling balance sheet. He is seriously considering severe personnel cuts; however, layoffs in Japan may cause severe damage to his reputation and... View Details
Keywords: Sean Silverthorne
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • 21 Jun 2011
  • First Look

First Look: June 21

crisis both personally and professionally, the reputational risk she encountered, and the lessons she learned as a director. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111035-PDF-ENG Kumon India in 2007 Hirotaka Takeuchi and... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2016
  • First Look

March 15, 2016

success had been achieved by cross-industry expansion within China, but since 2008, it had increasingly looked to expand globally. The HNA Group in general and Hainan Airlines in particular were recognized for their quality of service within China. However, this high... View Details
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

other groups have proven to be despots, tyrants, and men who destroy the values and institutions that lie at the heart of democracies. Homing in on Trump’s reputation as a hard-charging man of action, we can perhaps think about his... View Details
Keywords: by Christina Pazzanese
  • 17 Sep 2013
  • First Look

First Look: September 17

networks historically provided (e.g., information about potential workers, monitoring, and reputation foundations). Publisher's link: http://www.people.hbs.edu/wkerr/Ghani_Kerr_Stanton_MSCI_OdeskDiaspora-8-26-13.pdf September 2013... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

Harvard Business School Case 509-031 Having bought Shaklee Corporation from Yamanouchi, Roger Barnett, its owner and CEO, wrestled with the question of how to grow the company and its reputation for environmental sustainability. In... View Details
Keywords: Martha Lagace
  • 17 Jun 2014
  • First Look

First Look: June 17

the firm. This case explores the reactions of the executives at the bank, over the short- and medium-term, to public accusations and scrutiny and whether the implemented solutions devised by the BSC are sustainable. It details the themes of individual and collective... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

families and in the asset management industry in general, as well as decline in capital of issuers borrowing from money funds. Incentives for Prosocial Behavior: The Role of Reputations By: Exley, Christine L. Abstract—Do monetary... View Details
Keywords: Sean Silverthorne
  • January 2024
  • Case

Frank Cornelissen: The Great Sulfite Debate (A)

By: Tiona Zuzul and Susan Pinckney
In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading natural wine vineyards. Its founder, Frank Cornelissen, faced weather related conditions that forced him to have to decide between staying true to the tenets of the natural wine... View Details
Keywords: Budgets and Budgeting; Business Earnings; Plant-Based Agribusiness; Family Business; For-Profit Firms; Small Business; Change Management; Transition; Communication Strategy; Cost vs Benefits; Financial Management; Financial Strategy; Profit; Revenue; Spending; Global Strategy; Goods and Commodities; Innovation Strategy; Crisis Management; Goals and Objectives; Growth Management; Success; Strategic Planning; Problems and Challenges; Risk and Uncertainty; Cognition and Thinking; Reputation; Adaptation; Expansion; Weather; Mission and Purpose; Values and Beliefs; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; Italy
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