Relationship Management - Publications - Faculty & Research

01 Sep 2003
News

Dean Clark Reflects on the School’s Key Initiatives

2003, adding these areas to the growing list of research centers in key regions — including Latin America, Silicon Valley, and the Asia-Pacific — where we are building relationships that support and facilitate faculty research and course... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2005
News

Profiles from the Class of 2005

another farewell, bound for every corner of the globe, they mark the completion of a degree and the beginning of a new relationship with one another and the School. (“It’s sad that we can’t all go to work for the same company,” one... View Details

Keywords: Roger Thompson; Julia Hanna; James E. Aisner; Graduate profiles; Government; Transportation Equipment Manufacturing; Manufacturing

02 Nov 2015
News

Making Higher Ed Accessible to Africans

ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton, Massachusetts. “At 19, I helped... View Details

Keywords: Jill Radsken

13 May 2025
News

If I Knew Then

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: On May 29, a fresh crop of MBAs will receive their diplomas and go off into the world to begin a new chapter in their lives. But before they walk across the stage on Baker Lawn, Dean Srikant... View Details

Keywords: challenges; failure; advice; experience

01 Jun 2010
News

M.I.A. Boards

Illustration by Dan Page In a company as large, complex, and prestigious as Lehman Brothers, one would expect to have found seasoned, astute, well-informed directors to oversee the managers and the risks the firm undertook with... View Details

Keywords: John Gillespie;David Zweig; Finance

04 Mar 2021
News

Men: Here’s How to Help the Women in Your Life Get Ahead at Work

13 Jul 2016
News

From Money to Ministry

Photography by Tori Soper Rodney Quainton (MBA 1970) had always wanted to be a banker. At Yale (Class of 1962), courses on money management and banking attracted him. “At that time,” he recalls, “banking was considered an honorable... View Details

Keywords: Margie Kelley

01 Mar 2015
News

Alumni and Faculty Books for March 2015

success. So You Want to Be a CEO: The Path from Middle Management to the Top Job by Thomas F. Faught Jr. (MBA 1953) (Fortis Publishing) Based on over 40 years of global management experience, including more... View Details

Keywords: Publishing Industries (except Internet); Information

01 Sep 2018
News

Ask the Expert: Delivering the Goods

relevant? —Rodrigo Abdalla (PLDA 15, 2014) REISNER: If, in spite of regulatory and political pressures, the USPS is permitted to build a long-term, trusted relationship with its carriers and customers, it can continue to change to meet... View Details

Keywords: Jen McFarland Flint

30 Apr 2019
News

Leading Schools That Change Lives

restoring the school’s fiscal health, but also its reputation for serving those with less. The urgency of the school’s financial problems gave Kennealey leverage to move quickly on some key initiatives while building relationships and... View Details

Keywords: Deborah Blagg; Educational Support Services; Educational Services

01 Dec 1997
News

Growing Together

Gleason (MBA '97) is finding a way to make both a profit and a difference. Last fall, as a part of HBS associate professor Marco Iansiti's Managing Product Development course, Gleason created a model for a company that would employ... View Details

Keywords: Marguerite Rigoglioso and Nancy O. Perry

15 Jun 2021
News

HBS Addresses Racial Equity

director of Diversity, Inclusion, and Belonging to transform HBS internally, nurture relationships with the University and our neighbors, and foster a shared vision for racial equity. The CDIO will have a key role in influencing the... View Details

Keywords: Jennifer Gillespie

01 Dec 2007
News

The Wise Men

to think through it yourself. When I taught in a management program in Turin in 1953, an Italian assistant of mine commented that lecture courses had the impact of water over marble: very smooth, leaving little trace. The B-School was... View Details

Keywords: Garry Emmons;Julia Hanna

01 Mar 2010
News

Eric Schiffer

with individuals from Kraft, Procter & Gamble, or almost any name-brand consumer goods company you’d care to name. Aside from our 99ers, these long-term relationships are probably our most valuable asset that is not on our balance sheet.... View Details

Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade

19 Sep 2012
News

On a Sound Track

business. I can’t say enough about the people I met at the School. During the IPO road show, for example, at one of the group lunches, I found myself sitting across from Josh Clark, an HBS classmate who was managing a $1 billion–plus... View Details

Keywords: Deborah Blagg; audio equipment; fashion; Computer and Electronic Product Manufacturing; Manufacturing

01 Jun 2007
News

Letters

he always remained open to a better idea if someone truly believed in it. I only had a few days before I would have to cancel my HBS trip. Knowing that Grove by reputation was, above all, a manufacturing maven, I called Professor Bob Hayes, who was head of the... View Details

01 Jun 2008
News

Team MBA

management processes — learning about relationships with other people and how those are often paramount in business situations. Also, learning about myself . . . the things I’m good at, and what I need to... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2005
News

Clark Bids Farewell to HBS

relationships that feed ideas. Our alumni see how the School opens doors and connects them to opportunities. They think, “HBS not only helped me, but having this kind of institution in the world is a good thing.” That’s all part of the... View Details