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  • Clubs

Black Investment Club

Keywords: Diversity, Inclusion & Belonging
  • July 2005 (Revised August 2006)
  • Case

Amagansett Funds (A)

Amagansett Funds has had a troubled history with its customer relationship management (CRM) system. Sales agents feel that they derive no value from it and that it is a "tax on their jobs." Amagansett is investigating whether CRM can be improved by making its data... View Details
Keywords: Management; Customer Relationship Management; Information Technology; Financial Services Industry
Related
  • January 2001 (Revised March 2001)
  • Case

Range, The (A)

By: Kathleen L. McGinn, Tracy Thompson and Michael Smith
Reveals the potential benefits and pitfalls of reorganization into teams in order to respond to environmental change. Takes place in the newsroom of a metropolitan daily newspaper. Both management and employees struggle to find new balance after a major restructuring... View Details
Keywords: Organizational Change and Adaptation; Groups and Teams; Restructuring; Balance and Stability; Organizational Structure; Business Processes; Journalism and News Industry
Related
  • February 1999
  • Case

PDVSA & Citgo (A): Seeking Stability in an Uncertain World

By: Ashish Nanda
In order to secure demand for its heavy oil, PDVSA buys 50% of the U.S. refining and retail company Citgo. In 1990, it buys the remaining 50% ownership of Citgo. The case describes the challenges faced by PDVSA and Citgo managements as they try to make their... View Details
Keywords: Business or Company Management; Business Subsidiaries; Mergers and Acquisitions; Energy Sources; Mining Industry; Energy Industry
Related
  • January 1996 (Revised December 2005)
  • Case

First Community Bank (A)

By: Rosabeth M. Kanter
First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
Related

    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • September 1996 (Revised June 1998)
    • Case

    InterSoft of Argentina (A)

    By: Linda A. Hill and Stacy Palestrant
    Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the vice president and director of InterSoft's Systems Software Lab, must manage a creative, cross-cultural, "virtual"... View Details
    Keywords: Applications and Software; Cross-Cultural and Cross-Border Issues; Business Growth and Maturation; Mergers and Acquisitions; Management Teams; Groups and Teams; Partners and Partnerships; Information Technology Industry; Argentina; Russia
    Related
    • 2023
    • Working Paper

    Effects of Structured Sharing of Best Practices in an Unstructured Information Sharing System

    By: Shelley Xin Li and Tatiana Sandino
    Unstructured information sharing systems, such as certain enterprise social networks (ESNs), can supplement top-down knowledge transfer with a wide array of ideas through peer-to-peer knowledge sharing. However, the unstructured nature of such systems can also lead... View Details
    Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Knowledge Sharing; Networks; Management Systems; Management Practices and Processes; Social Media; Europe
    Related
    • 28 Jun 2011
    • News

    Turn Your Group into a True Team

    • December 2002 (Revised January 2014)
    • Case

    Matt Leeds (A)

    By: Linda A. Hill

    A new associate in a consulting firm attempts to navigate his way through the norms and culture of a new setting and to manage his relationships with his superiors and peers, which got off to a poor start.

    PLEASE NOTE: This case was revised in January 2014.... View Details

    Keywords: Power and Influence; Rank and Position; Organizational Culture; Consulting Industry
    Related
    • 21 May 2012
    • News

    Predictable Time Off: The Team Solution To Overcoming Constant Work Connection

    • January 1992 (Revised April 1993)
    • Case

    FBO, Inc.

    By: Steven C. Wheelwright
    FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way to staff the commercial refueling operations. If pooling is deemed inappropriate then the implementation of a... View Details
    Keywords: Selection and Staffing; Labor Unions; Operations; Labor and Management Relations; Aerospace Industry
    Related
    • February 2004 (Revised August 2004)
    • Case

    National Semiconductor's India Design Center

    By: Jeffrey T. Polzer and Elizabeth Kind
    The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details
    Keywords: Groups and Teams; Information Technology Industry; India
    Related
    • 12 Apr 2010
    • Research & Ideas

    One Report: Better Strategy through Integrated Reporting

    benefits to companies: Greater clarity about the relationship between financial and nonfinancial key performance indicators. This will help managers understand and confront the trade-offs necessary to... View Details
    Keywords: by Martha Lagace
    • October 2019 (Revised January 2020)
    • Case

    Dulcie Madden (A)—Growth or Exit?

    By: Shikhar Ghosh, Christopher Payton and Shweta Bagai
    This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details
    Keywords: Entrepreneurial Management; Family; Family Conflicts; Founders' Agreements; Growth And Development; Hardware; VC; Scaling; Start-up; Female Ceo; Risk Assessment; Entrepreneurship; Growth Management; Equity; Cash Flow; Success; Failure; Acquisition; Business Model; Information Technology; Valuation; Family and Family Relationships; Information Infrastructure; Apparel and Accessories Industry; Technology Industry; United States
    Related
    • 2021
    • Working Paper

    Which Markets (Don't) Drive Pharmaceutical Innovation? Evidence From U.S. Medicaid Expansions

    By: Craig Garthwaite, Rebecca Sachs and Ariel Dora Stern
    Pharmaceutical innovation policy involves managing a tradeoff between high prices for new products in the short-term and stronger incentives to develop products for the future. Prior research has documented a causal relationship between market size and pharmaceutical... View Details
    Keywords: Pharmaceuticals; Medicaid; Innovation and Invention; Policy; Markets; Research and Development; Pharmaceutical Industry
    Related
    • 27 Sep 2012
    • News

    Guanxi or关系: one word, many interpretations

      Alexandra C. Feldberg

      Alexandra (Allie) Feldberg is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School.

      Professor Feldberg uses qualitative and quantitative methods to examine intersections between gender,... View Details

      • April 6, 2023
      • Article

      A New NFT Launch Strategy: The Wave Mint

      By: Scott Duke Kominers and 1337 Skulls Sers
      In an NFT project, the mint—the process by which tokens are initially allocated—largely determines who your community is and how they and the broader market view the project going forward. In this piece, we review a new minting strategy recently introduced by 1337... View Details
      Keywords: NFTs; Mechanism Design; Sales Management; Sales Model; Crypto Economy; Non-fungible Tokens; Networks; Product Launch; Auctions; Market Design
      Related
      • February 2023
      • Case

      Germany, Europe, and Green Industrial Revolution

      By: Gunnar Trumbull and Jonathan Schlefer
      In 2023, Germany was racing to master yet another industrial revolution: this time in green technology. Could it transform its manufacturing and industry in time to sustain internationally competitiveness, especially with the United States and China; reach carbon... View Details
      Keywords: Economy; Economic Growth; Success; Leadership; Problems and Challenges; Germany
      Related