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- All HBS Web
(2,389)
- People (18)
- News (1,346)
- Research (646)
- Events (2)
- Multimedia (1)
- Faculty Publications (336)
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
School Professor Frances Frei has explored that question for years in the retail realm, culminating in her 2012 book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business. This past semester at HBS, the UPS Foundation Professor of View Details
Keywords: by Michael Blanding
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
of the group and each professional or student. But here’s the key difference from a contractual relationship: They are generous in the ways they meet the objectives of others. In a contractual relationship, leaders and teachers show up to... View Details
- Web
John H. McArthur | About
Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing View Details
Keywords: by Carolyn DiPaolo
- 13 May 2019
- Blog Post
The Many Facets of Becoming a Mother at HBS
classes (or on a bus in Lima during FIELD 2!) was my particular challenge – and I regret losing that casual social time with section-mates. But it was clear to me throughout that the HBS community wanted me to thrive and I always felt supported by professors, the team... View Details
- Web
Entrepreneurial Management Awards & Honors - Faculty & Research
Economics , January 2022) with Jason Mao, Antoinette Schoar, and Nan R. Zhang. Mitchell B. Weiss : Winner of the 2022 Apgar Award for Innovation in Teaching. 2021 Jeffrey J. Bussgang : Received the Robert F. Greenhill Award in 2021 for Outstanding View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
DuPont's vision is "to be the world's most dynamic science company, creating sustainable solutions essential to a better, safer and healthier life for people everywhere." This vision helps DuPont employees better understand what (and why) they are spending... View Details
Keywords: by Carmen Nobel
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
bias and moderate its ill effects. Only then can we be assured of the reliability of the financial reports issued by public companies and ratified by professional accountants. Professional accountants might... View Details
- Web
HBS - The year in Review
overcoming every obstacle that the pandemic presented, to ensure the continuity of the School's work. Every team leaned in--from food service workers to security to technology and administrative support--whether on campus or remote. Their... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details
- 11 Jul 2023
- Blog Post
Second Life: Reflections on Complementing Success with an Encore Career
decline. “I need to keep my professional skills in play, or they will atrophy.” The path ahead, however, remained unclear. Kloeblen was not sure how his executive experience could translate into one, or multiple, roles, what kinds of... View Details
- Web
Harvard Business School
joined American Express as a marketing vice president in the travel-related services division. Before his retirement in 1993, he was promoted to senior vice president for worldwide communications. Wilkinson was a trustee and national... View Details
- 31 Jul 2015
- Blog Post
Transitioning From the Military to Business School
plans do you have for the future? How has your vision of the future changed since coming here? When I applied to HBS I was pretty set on building a career in either finance or consulting. Now, while my road map will still entail a stint sharpening my business skills... View Details
- 01 Sep 2005
- News
Gifts Create Frist Financial Aid Fund
variety of people the chance to experience what we did.” “HBS has made a significant contribution to our personal and professional lives,” noted Tommy Frist, who cites the friendships, intellectual stimulation, and inspiration to work... View Details
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
department of a professional services firm: "I really care about the skills and expertise you bring to the table. If you're a nice person on top of that, that's simply a bonus." But despite what... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details
Keywords: by Kristen Senz
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
standards by two experienced accounting professionals who were blind to the study's objectives. Overall, the results fail to support the proposition that the biggest auditors increasingly consider themselves too big to fail. Rather, the... View Details
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
social impact. This registered benefit corporation was formed by Davis Smith who coalesced his experiences as a Wharton MBA student along with professional knowledge from an unpaid internship in Peru and his previous e-commerce startups... View Details
Keywords: Carmen Nobel
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details
- 22 Feb 2022
- News
Breaking News
challenges of professional practice. In the halcyon days of print newspapers, journalists and editors had a fair amount of gate-keeping power. There was a very real deference to editorial expertise. But as newsrooms have collapsed and... View Details