Professional Service - Publications - Faculty & Research

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

of the group and each professional or student. But here’s the key difference from a contractual relationship: They are generous in the ways they meet the objectives of others. In a contractual relationship, leaders and teachers show up to... View Details

Keywords: by Martha Lagace; Education

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details

Keywords: by Kristen Senz; Computer

13 May 2019
Blog Post

The Many Facets of Becoming a Mother at HBS

classes (or on a bus in Lima during FIELD 2!) was my particular challenge – and I regret losing that casual social time with section-mates. But it was clear to me throughout that the HBS community wanted me to thrive and I always felt supported by professors, the team... View Details

22 Feb 2022
News

Breaking News

challenges of professional practice. In the halcyon days of print newspapers, journalists and editors had a fair amount of gate-keeping power. There was a very real deference to editorial expertise. But as newsrooms have collapsed and... View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

School Professor Frances Frei has explored that question for years in the retail realm, culminating in her 2012 book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business. This past semester at HBS, the UPS Foundation Professor of View Details

Keywords: by Michael Blanding

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

also attempting to raise awareness about gender inequality for early- and mid-career professionals as well as women at the senior executive level. Although significant progress has been made over the past 50 years, women still hold only a... View Details

Keywords: by Kristen Senz

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing View Details

Keywords: by Carolyn DiPaolo

Web

John H. McArthur | About

Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details

31 Jul 2015
Blog Post

Transitioning From the Military to Business School

plans do you have for the future? How has your vision of the future changed since coming here? When I applied to HBS I was pretty set on building a career in either finance or consulting. Now, while my road map will still entail a stint sharpening my business skills... View Details

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

DuPont's vision is "to be the world's most dynamic science company, creating sustainable solutions essential to a better, safer and healthier life for people everywhere." This vision helps DuPont employees better understand what (and why) they are spending... View Details

Keywords: by Carmen Nobel

Web

HBS - The year in Review

overcoming every obstacle that the pandemic presented, to ensure the continuity of the School's work. Every team leaned in--from food service workers to security to technology and administrative support--whether on campus or remote. Their... View Details

Web

Negotiation, Organizations & Markets Awards & Honors - Faculty & Research

Association Faculty Award for Outstanding Teaching. Kathleen L. McGinn : Recipient of the 2015 Charles M. Williams Award for Excellence in Teaching. Kathleen L. McGinn : Recipient of the Robert F. Greenhill Award for Outstanding Service... View Details

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

social impact. This registered benefit corporation was formed by Davis Smith who coalesced his experiences as a Wharton MBA student along with professional knowledge from an unpaid internship in Peru and his previous e-commerce startups... View Details

Keywords: Carmen Nobel

22 Jul 2019
Book

How to Be a Digital Platform Leader

product or service that does not initially need third-party complementary innovations. Third-party innovations may make the product even more valuable, and this is when a product can evolve into an innovation platform, provided that it... View Details

Keywords: by Martha Lagace

04 Feb 2013
Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

standards by two experienced accounting professionals who were blind to the study's objectives. Overall, the results fail to support the proposition that the biggest auditors increasingly consider themselves too big to fail. Rather, the... View Details

Keywords: by Martha Lagace; Accounting

08 Nov 2011
First Look

First Look: Nov. 8

PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and View Details

Keywords: Sean Silverthorne

01 Sep 2005
News

Gifts Create Frist Financial Aid Fund

variety of people the chance to experience what we did.” “HBS has made a significant contribution to our personal and professional lives,” noted Tommy Frist, who cites the friendships, intellectual stimulation, and inspiration to work... View Details

Keywords: Educational Services; Educational Services

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details