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  • 18 Oct 2016
  • First Look

October 18, 2016

new ones. The authors contend that by understanding what causes customers to "hire" a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they'll pay premium View Details
Keywords: Sean Silverthorne
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

"Clicks and Mortar." [Image: iStock] Related Reading How to Use Free Shipping as a Competitive Weapon Should Retailers Match Their Own Prices Online and in Stores? Research Paper  Where Should We Build a Mall? The Formation of... View Details
Keywords: by Jen McFarland Flint; Retail
  • 05 Jan 2010
  • First Look

First Look: January 5

(revenue maximizing) auction for sponsored search advertising. We show that a search engine's optimal reserve price is independent of the number of bidders and independent of the rate at which click-through rate declines over positions.... View Details
Keywords: Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

traffic from steamships to railroads serving the same route that declines with route distance, with no change in prices and no evidence of effects on aggregate shipments, likely due to collusion by Southern carriers. Counterfactuals using... View Details
Keywords: Carmen Nobel
  • 03 Jun 2016
  • News

Again in a Great City

tightly to volatile gas prices and the faltering auto industry. From a resident’s point of view, life in a city with inconsistent municipal services and simmering racial tensions could be even more tenuous. While many suburbs prospered,... View Details
Keywords: April White; photographed by Brian Kelly
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

like a tragic situation that potentially could be solved with a bit more insight into how people actually make decisions, the structure of their constraints, and what really affects their behavior." Thus launched an academic career in... View Details
Keywords: by Carmen Nobel
  • 20 Mar 2012
  • First Look

First Look: March 20

rely on indirect governance through regulated competition among political as well as economic actors in structures that in many ways parallel the competition found in organized sports. Inevitably these two systems develop as well as... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details
Keywords: Martha Lagace
  • 23 Mar 2010
  • First Look

First Look: March 23

incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

structures in the European Union and Japan. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707471 McDonald's Corp.: Managing a Sustainable Supply Chain Harvard Business School Case 907-414 McDonald's... View Details
Keywords: Martha Lagace
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

Chile's largest wine producer faces a price versus value positioning problem. Its highest quality wines are not priced competitively at retail because "Made in Chile" connotes great value and low... View Details
Keywords: Martha Lagace
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

permitting expropriation and the Czech people paying a large price for the misbehavior of Železný and politicians. Is there a silver lining to the case? Also, could you expand upon the "uneven playing field" idea you describe in... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

external markets. In many companies, widening the span of influence counteracts the rigidity of organizational structures based on boxes and silos. For example, although global companies like Procter & Gamble need to be responsive to... View Details
Keywords: by Robert Simons
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Dynamics By: Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo Abstract—Which managerial skills, traits, and practices matter most for productivity? How does the observability of these features affect how appropriately they are priced... View Details
Keywords: Dina Gerdeman
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

first dimension relates to the degree to which the collaborative network is "open" verses "closed." The second dimension relates to the degree to which the governance structure for collaboration is... View Details
Keywords: Martha Lagace
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

defeated by a less reformist coalition. Stock prices of government-controlled companies that had been slated for definite privatization by the BJP dropped by 3.5 percent relative to private firms. Surprisingly, government-controlled... View Details
Keywords: Martha Lagace
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

platform and its evolution. We describe three ways of representing platform architectures: network graphs, design structure matrices, and layer maps. We conclude by addressing a number of fundamental strategic questions suggested by a... View Details
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

seems mostly to be a cyclical process, not a structural process. It's a process that our survey data suggests and our short-term flash survey data suggests is not likely to be [a] deep and stunning change, but rather a more moderate... View Details
Keywords: by Staff
  • 06 May 2008
  • First Look

First Look: May 6, 2008

handset business made up increasingly large shares of its operations. In early 2008, on the strength of sky-rocketing sales in those areas and by resurgent sales of Macintosh products, Apple's revenues and its stock price reached record... View Details
Keywords: Martha Lagace
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

coordinated and aligned to focus on one or more specific diseases or conditions, such as cancer or heart disease. The organizational structure and staffing, work processes, and facilities will evolve to provide the highest value, highest... View Details
Keywords: by Michael E. Porter; Health