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Show Results For
- All HBS Web
(814)
- News (196)
- Research (543)
- Events (8)
- Multimedia (5)
- Faculty Publications (272)
- 26 Jul 2018
- News
Running the Numbers
software and approach to organization-wide data management and integration. “We help organizations develop a holistic view of their customers and operations by tracking and analyzing data gathered at multiple contact points, including ticket sales, View Details
Keywords: Deborah Blagg
- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton,... View Details
Keywords: Jill Radsken
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
talent, they will need to bridge these three gaps. The good news is that the growing assortment of online courses, social and interactive platforms, and learning tools from both traditional institutions and upstarts—which we call the... View Details
Keywords: Dina Gerdeman
- 01 Jun 1996
- News
Reinventing Marketing
year, one of several new electives will be the course Distribution Channels, which Professor Rangan is currently developing. Technology The School's first paperless CD-ROM case, on an Intel TV marketing strategy for the United Kingdom, as well as videoconferencing,... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
achieved much in this time: launching one of the first online retailers in the country, building a logistics network from scratch, acquiring customers at an astonishing pace, and signing up major brands to... View Details
Keywords: by Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a... View Details
Keywords: Dina Gerdeman
- 01 Sep 2009
- News
E Ink’s Wild Ride
for retail chains,” Wilcox recalls. Along with retail signage, E Ink entered new fields such as watches, even as it worked to develop its futuristic e-reader display. By 2003, it had become clear that the... View Details
- 08 Nov 2021
- Blog Post
Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)
population buys online and as we’ve seen during the COVID-19 pandemic, there are a lot of benefits,” Dzodan shared about his business thesis. “The model we built for Facily is that we let people get together so they can place bulk orders... View Details
- 22 Sep 2009
- First Look
First Look: September 22
the mechanism of industry migration proposed in models like Duranton (2007). Shaping Online Consumer Choice by Partitioning the Web Authors:Jolie M. Martin and Michael I. Norton Publication:Psychology and Marketing 26, no. 10 (October... View Details
Keywords: Martha Lagace
- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
that actual data on how markets are evolving tell a much different story than what Anderson predicted. As demand shifts from offline retailers with limited shelf space to online channels with much larger... View Details
- Web
Asia Pacific - Global Activities 2021
“The Great East Japan Earthquake (B): Fast Retailing Group's Response.” Reflecting on the experience, Nonomura, now managing director of IDEO Tokyo, notes, “The best cases capture decisions made by courageous people in times of trial. I... View Details
- 27 Oct 2011
- Research & Ideas
Horrible Boss Workarounds
fact the boss may not be sure what the solution should be and is just waiting for someone to come forward." In her classes, Kanter teaches the case of the upscale cookware retailer Williams-Sonoma, where the CEO repeatedly eschewed... View Details
Keywords: by Carmen Nobel
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
is one of the key reasons why I wrote my book. Back in 2006, Chris Anderson [author of the The Long Tail] got people thinking that new technology would change what consumers would be choosing and, therefore, what content producers should be making. His theory was that... View Details
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
on the job, Sportun had to tailor his message for change carefully to his colleagues, many of whom had worked for Mac’s for decades. The case provides an overview of the convenience store industry and examines the challenges of crime prevention in a late-night View Details
Keywords: Sean Silverthorne
- 21 Apr 2015
- First Look
First Look: April 21
growth was one of the biggest stories in e-commerce, especially when the retailer attracted $50 million in investment from Index Ventures, a top VC firm that funded other successful retailers such as... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 16 Dec 2008
- First Look
First Look: December 16, 2008
b01/en/common/item_detail.jhtml?id=509012 Finland's S Group: Competing with a Cooperative Approach to Retail Harvard Business School Case 709-409 The case looks at the two dominant Finnish retailers: S Group and Kesko. S Group is a... View Details
Keywords: Sean Silverthorne
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
responsible for overseeing care delivery Financial executives who direct cost management for health care delivery organizations HR executives from large organizations who manage health care for employees, collaborate with health care institutions, or offer on-site... View Details
- 01 Jun 2014
- News
Ready for Takeoff
percent where that change is occurring." Related Article e-Commerce in Brazil: A Look at olook André Beisert (MBA 2009), CEO of São Paulo–based women's online fashion retailer olook, sees the impact of a new... View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
in an Omnichannel World, Vol. 8 edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit Springer Series in Supply Chain Management The world of retailing has changed... View Details