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Show Results For
- All HBS Web
(749)
- People (1)
- News (120)
- Research (546)
- Events (4)
- Multimedia (11)
- Faculty Publications (309)
- 01 Mar 2005
- News
Venture Capital’s Comeback
WILCOX: “At the height of the boom, all venture-capital funds had LPs begging to get in. Today, the really good funds are back competing for the very best deals.” With roughly half of the nation’s venture-capital firms and scores of... View Details
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
It’s a sunny May afternoon in LA. Søren Bjerg, a slender and pale 21-year-old with chunky glasses and a black hoodie, is sitting in the den of the house he shares with a half dozen other guys. It’s decorated... View Details
- 06 Jun 2023
- Blog Post
Van den Ende Rozen: Greenhouse Rose Production
Deconstructing LEGO’s Decarbonization Port Esbjerg: Deploying Offshore Wind HySynergy and Crossbridge Energy Grundfos: Innovation & Inspiration for Sustainable Product Design Arla Foods: How Sustainable... View Details
- 06 Apr 2023
- Blog Post
Circularity in Denmark
hill open to the public. Source: Amager Bakke onsite presentation materials. ----- Read more posts in the IFC Series: Deconstructing LEGO’s Decarbonization Port Esbjerg: Deploying Offshore Wind HySynergy and... View Details
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
one country, India. Chinese citizens are the next most frequent recipients. The largest recent recipients of the visas have often been American subsidiaries of Infosys and Wipro, Indian-based companies that provide View Details
- 01 Jun 2012
- News
Think Locally, Act Globally
enterprise. Says Mittal of the Bharti model, “We’ll never have the domain knowledge that world leaders in IT or networks have. We’ve had to focus on what we know best: getting customers on to our network and giving them a great... View Details
- 02 Oct 2000
- Research & Ideas
Networked Incubators: Hothouses of the New Economy
Business incubators are a booming industry. Offering office space, funding, and basic services to start-ups, these organizations have become the hottest way to nurture and grow fledgling businesses. But are... View Details
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
companies, and this is where we’re seeing more segregation. So, we made gains in some companies, but overall have seen a loss in diversity. That’s problematic.” The connection between racial segregation and... View Details
Keywords: by Dina Gerdeman
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
buyer. Now translate the same situation from a brick-and-mortar bazaar to an online peer-to-peer marketplace such as Upwork, which allows businesses to outsource work to freelancers, frequently overseas. “Workers on the market have lots... View Details
- 30 Jul 2024
- Blog Post
Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting
help making an action plan that is both sustainable and profitable. I've also become an official part of the climate and sustainability practice area at BCG. I’ve worked on internal thought leadership such... View Details
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
fact, large global companies to which jobs were formerly outsourced have begun setting up operations in the US and United Kingdom. Is it time to recognize the advantages of bigness when it comes to... View Details
Keywords: by James Heskett
- 02 Mar 2023
- News
Carbon's Second Act
DM: And sometimes, those new ideas use existing models from other industries. JM: Many of the obvious techniques for storage is to actually use old reservoirs from the oil and gas activity, whether it's... View Details
- 01 Dec 2008
- News
A U.S. Turnaround?
Wien In 1945, the United States was clearly the world’s leader militarily, economically, and politically. Its universities were preeminent, and its cultural life was enriched by the migration of Europeans... View Details
Keywords: Byron Wien; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
- 01 Mar 2012
- News
Alumni Book Briefs
1972), and David Wayne Brown ((Sanai Publishing)) The Change Maker: Preserving the Challenge of America by Al Checchi (MBA ’74) ((Open Road Integrated Media LLC)) Outsourcing Murder Maddi Davidson (MBA 1980)... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Mar 2011
- News
James McNerney Jr.
leap that we’d hoped for, and it will still keep us far ahead of our competition. It’s the best-selling airplane of all time during the preproduction phase. And we learned a lot of things that we won’t do... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; View Details
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
Summing Up Fine Coupling of People: An Idea Whose Time Has Come? Manufacturers and distributors are succeeding in various approaches — including postponement, computer-aided manufacture, robotics, rapid response, positive tracking, View Details
Keywords: by James Heskett