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Show Results For
- All HBS Web
(1,049)
- News (346)
- Research (613)
- Events (1)
- Multimedia (7)
- Faculty Publications (338)
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
managers are able to e-mail a digital picture of any questionable item to Hong Kong for an instant assessment. But it is Li & Fung’s StudioDirect service that has investors buzzing. For a long time, the company has built a solid reputation among big multinational... View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the View Details
Charles D. Tandy
accounting problems and then secured financing for much needed expansion. Drastically reducing Radio Shack’s store size and streamlining inventory while introducing company-branded products, Tandy’s Radio Shack grew to have more than... View Details
Keywords: Retail
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone. "What does it do for me as a consumer?" asks Associate... View Details
Fred R. Lazarus, Jr.
Through acquisitions and organic growth, Lazarus, Jr. created the largest department store operation in the United States (including Filene’s, Bloomingdale’s, and Bullocks). Lazarus targeted the middle class through attractive View Details
Keywords: Retail
- 01 Apr 1998
- News
Booting Up
strong economic potential. But when it came time to search for an entrepreneurial opportunity in earnest, Thornton realized she didn't have to travel much farther than her own closet to find her niche. "As someone who wears a size 11 1/2 shoe," she says, "I've always... View Details
Keywords: Marguerite Rigoglioso
Samuel H. Kress
Kress built a discount chain store based on an economies of scale model. He started offering fewer items than traditional 5- and 10- cent stores, in order to offer bargain prices to a lower-income clientele. Kress’ View Details
Keywords: Retail
Charles S. Woolworth
expansion. Though Frank Woolworth’s original one-price limit was eventually lifted, Woolworth stores continued to remain profitable under Charles Woolworth’s leadership, with stores growing to 2,000 by the... View Details
Keywords: Retail
Charles R. Walgreen III
Charles Walgreen, III continued the tradition of success begun by his father and grandfather. Under his leadership, Walgreens stores continued to expand its existing operations and also entered the restaurant business. By 1979, the... View Details
Keywords: Retail
Clarence Saunders
Having made a name for himself as a grocery wholesaler, Saunders decided to embark on a plan of revolutionizing the common supermarket. Removing unnecessary clerks, creating elaborate aisle displays and rearranging the store to force... View Details
Keywords: Retail
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
Clinic, a provider of medical services; Fast Retailing Group, which owns a chain of apparel stores; and Lawson's, which operates more than 40,000 convenience stores. The cases underscore disaster recovery challenges that are both... View Details
- 01 Sep 2007
- News
Riding It Out
recall of 450,000 tires missing a key safety feature that a U.S. importer had purchased from a Chinese manufacturer and distributed to retail outlets. “I don’t think there is a strong culture of adherence to regulations in China right... View Details
- 18 Jul 2019
- News
A Category Leader
Marla Beck (MBA 1998) is founder of Bluemercury, a retailer of high-end beauty products, and a 2019 recipient of the HBS Alumni Achievement Award. In this interview, she talks about building her business model around providing... View Details
Edward W. Carter
Carter developed the first suburban shopping center in 1947 in Los Angeles and popularized regional chain stores. Carter started with three regional stores in Los Angeles in 1946, and by 1980, had grown that number to 47. Carter expanded... View Details
Keywords: Retail
- 01 Mar 2012
- News
Learning to Speak the Language of Business
Mikitani Main article: Where Innovation Rules Case study: Englishnization at Rakuten From Pinterest to Kobo, how Japan's Rakuten is building a global internet giant (Wired.co.uk) You might call Hiroshi Mikitani (MBA 1993) the Jeff Bezos of Japan. Both lead hugely... View Details
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
returns on investment than those pursuing the first two strategies. The woes of once great retailers like Sears Roebuck are cited as evidence. But midfield is critical. It represents the middle of the market, to which one end of the... View Details
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon consumption data provided by the... View Details
Keywords: Laura Singleton (MBA 1988)
- 07 Oct 2011
- News
Tea’s Time
not just an idea anymore.” Based in San Francisco, Tea’s sales are projected to hit $25 million in 2011. Sold in some department stores (Nordstrom’s, Saks Fifth Avenue, Bloomingdale’s) and children’s clothing boutiques, Tea has seen... View Details
- 01 Oct 1999
- News
Eight Among Many: Robert F. Diromualdo
CEO of Borders Group, Inc. - which includes more than 250 Borders Books & Music superstores around the globe, 900 Waldenbooks stores throughout the United States, and Borders.com - DiRomualdo runs an organization that rang up $2.6 billion... View Details
Keywords: James E. Aisner
Jesse I. Straus
While still a young man in his family’s company, Jesse Straus and his younger brother Percy were personally responsible for the erection of the famous Macy’s Store in Herald Square, New York City. After buying out their uncle’s interest... View Details
Keywords: Retail