Publications

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details

Keywords: by James Heskett

February 2025
Case

Abiomed: A Change of Heart

By: Satish Tadikonda, Faith Robertson and William Marks

After acquiring Impella CardioSystems AG in May 2005, Abiomed Inc., a company focused on cardiac care, ran into a dilemma. Its Impella 2.5 device was approved for use in the European Union, but CEO Michael Minogue had seemingly bet the company's future on the ability... View Details

Keywords: Mergers and Acquisitions; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Business and Government Relations; Medical Devices and Supplies Industry; European Union; United States

01 Sep 2018
News

Your Keyboard Is Listening

And unlike many other medical tests used to diagnose neurological diseases, it is also noninvasive and therefore can be used to monitor healthy people for signs of disease. “A lot of people may say, ‘Do I really want to know if I have one... View Details

Keywords: April White

January 2010
Teaching Note

The Joslin Diabetes Center (TN)

By: Michael E. Porter, Elizabeth O. Teisberg and Scott Wallace

Teaching Note for [710424]. View Details

Keywords: Health Care and Treatment; Groups and Teams; Medical Specialties; Programs; Opportunities; Service Delivery; Alliances; Value Creation; Health Industry; Boston

15 Dec 2024
News

Agenda: Amanda E/J Morrison (MBA 2014)

TikToks, comedy-infused content, immersion in pop culture, and one-for-one donation program, the company is ensuring Julie is an essential part of every woman’s medicine cabinet. “Only 17 states require sex-ed to be medically accurate.... View Details

Keywords: Janelle Nanos; reproductive rights; health care; leadership; marketing

01 Jun 2020
News

Prognosis

and hand sanitizer to every household in the city of Chelsea. We’re staffing a hotel that the cities of Chelsea and Revere have rented for people who need to be quarantined, and we’re providing medical and nursing care there. We are doing... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

Employers, insurers, taxpayers, and individual consumers pay widely varying prices for treatments, medical technology, and for digital information of fluctuating quality. One patient may receive a small charge for a treatment, while... View Details

Keywords: by Regina E. Herzlinger; Health

November 2014 (Revised March 2016)
Background Note

Mental Health and the American Workplace

By: John A. Quelch and Carin-Isabel Knoop

Mental illness has been described as an epidemic affecting nearly a quarter of all Americans in their lifetimes, often during their most productive working years. Managers who can design organizations that maximize mental health can minimize these risks and boost... View Details

Keywords: Public Health; Productivity; Competitiveness; Stress Management; Depression; Absenteeism; Presenteeism; Work Culture; Business or Company Management; Work-Life Balance; Performance Productivity; Organizational Culture; Medical Specialties; Health Care and Treatment; Health Industry; United States

01 Mar 2011
News

Fixing What Ails the Drug Industry

presentation to upwards of 280 HBS alumni who gathered on the Harvard Medical School campus, is better regulatory science. That translates into faster decision-making and a better balance between safety and innovation with respect to... View Details

Keywords: pharmaceutical research; Health, Social Assistance

May 1999 (Revised September 2003)
Case

Advanced Inhalation Research, Inc.

This case presents a look at the early start-up phase and development of Advanced Inhalation Research (AIR), a company engaged in the development of a new drug-delivery technology. Focuses on the risks, the steps taken to manage it, and the manner in which the company... View Details

Keywords: Technological Innovation; Risk Management; Valuation; Financing and Loans; Health Care and Treatment; Acquisition; Business Startups; Medical Devices and Supplies Industry

30 May 2024
News

Women’s Association Goes Nationwide; Connecticut Club Hosts Beshears

rate of mail-order prescriptions, which has been proven to increase medication adherence. “We focused on health care, where a 40 or 50 percent medication adherence is considered really effective,” says... View Details

Keywords: Margie Kelley

September–October 2013
Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats

The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details

Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry

Find at Harvard

Read Now

01 Dec 2012
News

Alvin Roth Wins Nobel Prize in Economics

kidney exchange system could be created to help match kidney donors with recipients. Al is one of the few economists who can point to real people whose lives have been saved by his work." Roth, who joined the HBS faculty in 1998, also designed the nationwide match... View Details

July 2014
Case

BMVSS: Changing Lives through Innovation One Jaipur Limb at a Time (Abridged)

By: Srikant Datar, Saloni Chaturvedi and Caitlin Bowler

Bhagwan Mahaveer Viklang Sahayata Samiti (BMVSS) is an Indian not-for-profit organization engaged in assisting differently-abled persons by providing them with the legendary low-cost prosthesis, the Jaipur Foot, and other mobility-assisting devices, free of cost. Known... View Details

Keywords: Nonprofit Organizations; Financial Condition; Health Care and Treatment; Diversity; Growth and Development Strategy; Philanthropy and Charitable Giving; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; India