Medical Services - Publications - Faculty & Research

01 Sep 2008
News

Balanced Equation

I could ever have had to help people, and I am proud of what my colleagues and I accomplished. On a more modest scale, I am hugely gratified that my three children have joined me in some of my endeavors. Seeing their sense of service and... View Details

Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

09 Nov 2010
First Look

First Look: November 9, 2010

each branch of the armed services must make. Army and Marine Corps officers operate in an inherently uncertain environment. They define the mission but then give subordinates the flexibility to adjust to realities on the ground. This... View Details

Keywords: Sean Silverthorne

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

discrete industries. First, there's in vitro fertilization, probably the most obvious piece. This is a service industry, like medicine in general, which caters to infertile couples. Then there are what I call the component industries,... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

of practices, "Ask team members what would work for them, their service area, customers, and work colleagues." Stacy Krauss suggests that "Employers who give employees flexibility win in the longer term due to loyalty and a... View Details

Keywords: by James Heskett

01 Dec 1996
News

An Entrepreneurial Journey

that HBS alumni have gone into the world and done just that - today, and in decades past - and have seen their products and services become both pervasive and influential in the American economy. On the eve of the 50th anniversary of the... View Details

Web

Women, Work, and the “M” Word - Blog: Health Supplement

Practitioners Topics Topics Biotech/pharma Care Delivery Clinical Trials Digital Health Global Health Health Care Entrepreneurship Health Care Innovation Health Care Investment Health Care at HBS Insurance/payor Medical... View Details

14 Mar 2011
Research & Ideas

Keeping Credit Flowing to Consumers in Need

Americans borrow to live. Weekly paychecks cannot cover the predictable but sporadic need for increased spending-for instance, medication for a sick child or new brakes for an old car. The challenge is to avoid the temptation of... View Details

Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services

17 Mar 2009
First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties.... View Details

Keywords: Martha Lagace

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

Employers, insurers, taxpayers, and individual consumers pay widely varying prices for treatments, medical technology, and for digital information of fluctuating quality. One patient may receive a small charge for a treatment, while... View Details

Keywords: by Regina E. Herzlinger; Health

01 Mar 2017
News

In My Humble Opinion: Arunma Oteh (MBA 1990)

a few bad eggs. If you do the right thing and people see that you are making a difference, you will get support beyond what you can imagine.” Hometown returns: Oteh has built a football arena in Item, her hometown in Abia State, in addition to funding scholarships and... View Details

Keywords: Julia Hanna

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details

Keywords: by Staff; Journalism & News; Publishing

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

Edmondson, and Michael A. West Abstract— Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals,... View Details

Keywords: Dina Gerdeman

15 Sep 2011
Research & Ideas

High Ambition Leadership

creating healthy lives, not just profits, from its medical products. Higher-ambition leaders craft a distinctive set of practices, outlined in our book, to enact the multiple stakeholder perspective." In addition to being the Cahners-Robb... View Details

Keywords: by Martha Lagace

21 Apr 2014
Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

art. By 2005, the Traditional Knowledge Digital Library (TKDL) spanned more than 34 million pages of Indian literature, including herbal formulations from the Unani, Yoga, Ayurveda, and Siddha medical systems. Texts that spanned centuries... View Details

Keywords: by Carmen Nobel; Legal Services; Legal Services

01 Dec 2010
News

This Is What I Do

are notably aggressive in their pursuit of research, therapies, and cures. These organizations apply results-oriented business approaches to medical and academic research that in the past would typically move at a stately pace. (Brad... View Details

Keywords: Garry Emmons; time travel; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

09 Sep 2008
First Look

First Look: September 9, 2008

at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a View Details

Keywords: Sean Silverthorne

08 Aug 2013
News

Cause Marketing Gets Personal

and accuracy and making screening more accessible to poor and under-served groups. Our efforts started a movement that vastly escalated breast cancer research funding, and gave patients and survivors a permanent voice in medical decision... View Details

Keywords: Jill Radsken; Personal Services; Personal Services; Personal Services

24 Feb 2009
First Look

First Look: February 24, 2009

distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details