Publications

September 2002
Background Note

Presence of Mind

By: Michael A. Wheeler

This case is reflection on the importance of acquiring presence of mind in negotiations. Using a variety of metaphors, the case explores different ways for negotiators to achieve this selfawareness. Athletes experience the phenomenon of "being in the zone," artists and... View Details

Keywords: Management Skills; Negotiation Tactics; Negotiation Style; Interpersonal Communication; Decision Making

August 1993
Case

Ford: Petersen's Turnaround

By: Nitin Nohria and Sandy Green

Discusses the changes that Donald Petersen made to turnaround Ford during his tenure, first as president then as CEO. Describes his major initiatives, including the new emphasis on quality. View Details

Keywords: Change Management; Transformation; Organizational Change and Adaptation; Leadership Style; Management Teams; Auto Industry; Manufacturing Industry

Find at Harvard

24 Apr 2014
News

Navigating rough waters

bank through the financial crisis of 2008, including its rescue of Bear Stearns and acquisition of Washington Mutual. "Our aim is to be the world's most trusted and respected financial services institution," says Dimon, whose management... View Details

21 May 2014
Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

As a Harvard Business School professor for 20 years, V.G. Narayanan has significant experience using the School's pioneering case method to teach business concepts—introducing a real-world management problem, and then using the Socratic... View Details

Keywords: by Michael Blanding; Education

November 1992
Case

PPG: Developing a Self-Directed Work Force (A)

By: David A. Garvin and Norman Klein

PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation,... View Details

Keywords: Employees; Employee Relationship Management; Organizational Culture; Managerial Roles; Management Style

29 Sep 2015
Blog Post

5 Leadership Lessons from the First Year at HBS

The first few weeks of the first year at HBS can certainly be overwhelming: meeting 900 new people, learning how to prepare for cases and how to jump in at the right time in class, managing an influx of social events, determining which... View Details

April 1991
Case

Sun Hydraulics Corp. (A) and (B) (Abridged)

Involves the design and creation of a company with no formally-defined hierarchy. Describes the steps the founder takes to avoid the organizational politics he perceives as crushing the human contributions they were designed to harness. Fifteen years later, the company... View Details

Keywords: Management Style; Business or Company Management; Organizational Design; Organizational Structure

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

01 Mar 2008
News

He’s Back

America, if not the world,” he was talking about harness racing. Who knew? Of his management style, Robinson said, “Everyone approaches challenges differently, which doesn’t mean one way is right or another is wrong. The only question to... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Fast Answer

Private Equity - Screening for Portfolio Operations Roles

Investment Firm Type > PE/VC Investment Style Managed > PE/Buyouts Under the section Employment / Board select the following: Professional Job Functions > Operations Professional Use the check... View Details

01 Jun 2018
News

In My Humble Opinion: Be Our Guest

The son of a diplomat and a veteran of the hospitality industry, Craig Smith (AMP 188, 2015) has lived in 13 countries and territories. “Home,” he says, is defined by the furniture and keepsakes that move with you from place to place. Currently based in Hong Kong as... View Details

Keywords: Julia Hanna; Hospitality

01 May 2014
News

Talent Show

01 Dec 2011
News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that her youth, inexperience, and... View Details

01 Sep 2012
News

High Honors

brought more women into the traditionally male world of mining. When she joined Anglo American, there were few women in leadership positions, while today 22 percent of the company’s managers are female. “It is a business imperative,” she... View Details

Keywords: Susan Young; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

03 Oct 2020
News

Facing Forward: Leading Courageously in Crisis

October 2005 (Revised February 2006)
Case

Reactivity: A Case of Re-Invention

By: Myra M. Hart and Sylvia Sensiper

By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details

Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry

September 2004 (Revised June 2005)
Case

Hancock Land Company and Hancock Lumber Company (A)

By: John A. Davis, Dwight B. Crane and Kelly M. Mulderry

After inheriting the leadership of their family's land and lumber companies, Matt and Kevin Hancock struggled with how to revise their internally focused governance system. View Details

Keywords: Family Business; Governance; Leadership Style; Growth Management; Organizational Change and Adaptation