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    Chasing Stars

    It is taken for granted in the knowledge economy that companies must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. But Boris Groysberg shows what an uncertain and disastrous practice... View Details

    • 21 Aug 2023
    • Book

    You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

    student loans, and afford a kid or two. But then there’s another disruption.” Wallace explains. “There’s a calculus of: If I’m never going to get that stability, then I’m going to do what I can to be happy now.” Wallace believes that more people are waking up to the... View Details
    Keywords: by Kara Baskin
    • May 1997
    • Teaching Note

    Product Development Process, Organization and Improvement, Instructor's Note

    By: Marco Iansiti
    Explores how development projects fit (or do not fit) within a firm's development strategy and its wider competitive goals. Module materials, and this note, focus on two broad approaches to process design (sequential and flexible) that were originally introduced in the... View Details
    Keywords: Goals and Objectives; Management Practices and Processes; Product Development; Performance Improvement; Competition
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    • April 2009
    • Journal Article

    Perspectives on the Productivity Dilemma

    By: Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman and Sidney G. Winter
    For more than a century, operations researchers have recognized that organizations can increase efficiency by adhering strictly to proven process templates, thereby rendering operations more stable and predictable. For several decades, researchers have also recognized... View Details
    Keywords: Learning; Innovation and Invention; Knowledge Use and Leverage; Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Improvement; Performance Productivity; Adaptation
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    • 14 Apr 2014
    • Working Paper Summaries

    Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

    Keywords: by Jesse Shore, Ethan Bernstein & David Lazer
    • April 2011 (Revised May 2011)
    • Case

    EMC2: Delivering Customer Centricity

    By: Thomas Steenburgh and Jill Avery
    This case introduces the concept of customer centricity and traces its development at EMC, the world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the... View Details
    Keywords: Business Model; Interpersonal Communication; Customer Relationship Management; Knowledge Acquisition; Marketing Strategy; Organizational Change and Adaptation; Salesforce Management; Social and Collaborative Networks; Internet; Information Technology Industry
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    • Research Summary

    Competing on a Common Platform

    Why have over 100 firms joined the Eclipse Foundation to collectively produce an open source platform and tools for software application development? What are they trying to accomplish? This research analyzes IBMs divestment of the Eclipse Java Integrated Development... View Details
    • 31 Aug 2007
    • Working Paper Summaries

    Innovation through Global Collaboration: A New Source of Competitive Advantage

    Keywords: by Alan MacCormack, Theodore Forbath, Peter Brooks & Patrick Kalaher
    • 11 May 2011
    • Research & Ideas

    Building a Better Board

    mechanics that add very little to the competitive position or underlying value of the enterprise." But while board members are now taking their jobs more seriously, their input is not necessarily as helpful or effective as it could be, Kaufman says. He recently... View Details
    Keywords: by Carmen Nobel
    • 14 Nov 2007
    • Research & Ideas

    Growing CEOs from the Inside

    leadership, to draw on his 40 years of research and teaching experience at Harvard Business School to discuss the issues surrounding CEO succession. Sean Silverthorne: What's wrong with the way most companies today pick CEOs? Joseph Bower: For most companies,... View Details
    Keywords: by Sean Silverthorne; Employment
    • 14 Nov 2023
    • Research & Ideas

    The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

    are more central are having a bigger impact—the innovation they produce is more successful in the marketplace,” Nagle says. Patents from those firms also tend to be more frequently cited by other patents. Implications for managers The... View Details
    Keywords: by Ben Rand
    • Web

    Business Economics - Doctoral

    will take courses alongside your peers in the Department of Economics, studying microeconomic theory, macroeconomic theory, probability and statistics, econometrics, and other specialized topics. In addition, your doctoral coursework and two MBA courses at HBS deepen... View Details
    • 2022
    • Chapter

    Coordinating Marketing and Sales in B2B Organizations

    By: Frank V. Cespedes
    This Handbook is targeted at academics and graduate students who want an overview of the academic state of the business-to-business marketing domain and at B2B practitioners who want to be aware of the current state of knowledge in their domains. This chapter examines... View Details
    Keywords: B2B Marketing; Marketing
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    • Research Summary

    How a Multicultural Social Environment Influences Creativity and Innovation

    My second stream of research draws on my first stream of work to examine how a multicultural social environment influences individuals’ creative thinking and performance at a global workplace. In an on-going project, I found that individuals high in cultural... View Details
    • May 1992 (Revised June 1993)
    • Case

    Jan Carlzon: CEO at SAS (A)

    By: Christopher A. Bartlett
    Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
    Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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    • July 2018
    • Article

    Global Collaborative Patents

    By: Sari Pekkala Kerr and William R. Kerr
    We study the prevalence and traits of global collaborative patents for U.S. public companies, where the inventor team is located both within and outside of the United States. Collaborative patents are frequently observed when a corporation is entering into a new... View Details
    Keywords: Innovation; Ethnic Networks; Migration; Technology Transfer; Mobility; Information Technology; Globalized Firms and Management; Diasporas; Patents; Ethnicity; Entrepreneurship; Research and Development; Foreign Direct Investment; Innovation and Invention; Globalization; United States
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    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • December 2012 (Revised September 2022)
    • Case

    BabbaCo

    By: Jeffrey J. Bussgang and Gaurav Jain
    Having just raised a Series B financing, the case protagonist is faced with a tough decision: should she "step on the gas" and scale the customer base, or continue focusing on fine-tuning the product and business model. The case describes the various marketing channels... View Details
    Keywords: Subscription; Marketing; Scaling; Product-market Fit; Online Marketing; Customers; Decisions; Expansion; Marketing Channels; Business Startups; Growth and Development Strategy; Digital Marketing; Marketing Strategy
    Related
    • 20 Sep 2011
    • First Look

    First Look: September 20

    place. The leading players in these clusters are multilocation firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage View Details
    Keywords: Sean Silverthorne
    • Program

    Succeeding as a Strategic CFO

    program, you will learn what it takes to meet the demands of the CFO role. You will begin to build a robust set of skills in strategy, communication, and leadership that will enable you to drive innovation and lead organizational change. Key Benefits This program helps... View Details