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      • February 1999
      • Case

      Sports Agents: Is There a Firm Advantage?

      By: Stephen A. Greyser and Brian R. Harris
      Focuses on the decision of a young tennis player on what kind of agent to have as his representative. The choice is between someone in a large sports management/marketing firm and an independent agent representing a small number of individual athletes. Outlines the... View Details
      Keywords: Decision Choices and Conditions; Knowledge Management; Marketing Communications; Marketing Strategy; Organizational Structure
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      Greyser, Stephen A., and Brian R. Harris. "Sports Agents: Is There a Firm Advantage?" Harvard Business School Case 599-038, February 1999.
      • February 1999
      • Case

      Knowledge Managment(Multimedia)

      By: Dorothy A. Leonard
      Keywords: Knowledge Management
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      Leonard, Dorothy A. "Knowledge Managment(Multimedia)." Harvard Business School Multimedia/Video Case 699-132, February 1999.
      • September 1998 (Revised May 2011)
      • Background Note

      Note on Private Equity Information Sources

      By: Josh Lerner and Ann Leamon
      Provides an overview of key information sources about venture capital and private equity. View Details
      Keywords: Venture Capital; Private Equity; Investment; Knowledge Acquisition
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      Lerner, Josh, and Ann Leamon. "Note on Private Equity Information Sources." Harvard Business School Background Note 299-018, September 1998. (Revised May 2011.)
      • 1998
      • Chapter

      Changing Formal and Informal Structure to Enhance Organizational Knowledge

      By: T. Thompson and Kathleen L. Valley
      Keywords: Organizational Change and Adaptation; Organizational Structure; Knowledge Acquisition
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      Thompson, T., and Kathleen L. Valley. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." In Strategic Flexibility: Managing in a Turbulent Environment, edited by G. Hamel, C. K. Prahalad, H. Thomas, and D. O'Neal, 137–154. Chichester, England: John Wiley & Sons, 1998.
      • spring 1998
      • Article

      The Role of Tacit Knowledge in Group Innovation

      By: D. A. Leonard and S. Sensiper
      Keywords: Knowledge; Groups and Teams; Innovation and Invention
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      Leonard, D. A., and S. Sensiper. "The Role of Tacit Knowledge in Group Innovation." California Management Review 40, no. 3 (spring 1998): 112–132. (Reprint #CMR111.) (Reprinted with new introduction in Strategic Management of Intellectual Capital and Organizational Knowledge, eds. C. W. Choo and N. Bontis. New York: Oxford University Press, 2002.)
      • 1998
      • Book

      Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation

      By: D. A. Leonard
      Keywords: Knowledge
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      Leonard, D. A. Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation. Paperback ed. Boston: Harvard Business School Press, 1998.
      • February 1998
      • Teaching Note

      Aladdin Knowledge Systems TN

      By: Das Narayandas
      Teaching Note for (9-598-018). View Details
      Keywords: Mergers and Acquisitions; Competition; Marketing; Sales; Distribution; Safety; Globalization; Integration; Information Technology Industry; Europe; United States
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      Narayandas, Das. "Aladdin Knowledge Systems TN." Harvard Business School Teaching Note 598-071, February 1998.
      • December 1997 (Revised October 2012)
      • Teaching Note

      McKinsey & Company: Managing Knowledge and Learning (TN)

      By: Christopher A. Bartlett
      Teaching Note for (9-396-357). View Details
      Keywords: Consulting Industry
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      Bartlett, Christopher A. "McKinsey & Company: Managing Knowledge and Learning (TN)." Harvard Business School Teaching Note 398-065, December 1997. (Revised October 2012.)
      • December 1997 (Revised September 2014)
      • Exercise

      Discount and Hawkins Exercise: Confidential Instructions for Landlord

      By: Michael A. Wheeler
      This simulation involves a negotiation between a real estate developer and a prospective anchor tenant in a proposed shopping center. Students are assigned roles, given confidential information, and asked to try to break the impasse over the "use, assignment, and... View Details
      Keywords: Negotiation; Leasing; Real Estate Industry
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      Wheeler, Michael A. "Discount and Hawkins Exercise: Confidential Instructions for Landlord." Harvard Business School Exercise 898-130, December 1997. (Revised September 2014.)
      • December 1997 (Revised September 2014)
      • Exercise

      Discount and Hawkins Exercise: Confidential Instructions for Tenant

      By: Michael A. Wheeler
      This simulation involves a negotiation between a real estate developer and a prospective anchor tenant in a proposed shopping center. Students are assigned roles, given confidential information, and asked to try to break the impasse over the "use, assignment, and... View Details
      Keywords: Negotiation; Leasing
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      Wheeler, Michael A. "Discount and Hawkins Exercise: Confidential Instructions for Tenant." Harvard Business School Exercise 898-131, December 1997. (Revised September 2014.)
      • 1997
      • Working Paper

      Changing Formal and Informal Structure to Enhance Organizational Knowledge

      By: Tracy A. Thompson and Kathleen L. McGinn
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      Thompson, Tracy A., and Kathleen L. McGinn. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." Harvard Business School Working Paper, No. 98-060, December 1997.
      • October 1997 (Revised March 2000)
      • Case

      Oxford Health Plans: Specialty Management (A)

      By: James L. Heskett, Jody H. Gittell and James Slayton
      Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
      Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
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      Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
      • fall 1997
      • Article

      The Myth of the Generic Manager: New Personal Competencies for New Management Roles

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Management; Knowledge
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      Bartlett, C. A., and S. Ghoshal. "The Myth of the Generic Manager: New Personal Competencies for New Management Roles." California Management Review 40, no. 1 (fall 1997): 92–116.
      • September 1997 (Revised October 1997)
      • Case

      Information at the World Bank: In Search of a Technology Solution (B)

      By: W. Earl Sasser and Josep Valor
      Acting on his vision to make the World Bank a knowledge institution, bank President Wolfensohn announces the creation of an Information and Knowledge Management Council and an Information Solutions Group, headed by a newly nominated CEO, Mohamed Muhsin. This case... View Details
      Keywords: Organizational Change and Adaptation; Information Technology; Knowledge Management; Management Teams; Information Management; Banks and Banking; Banking Industry
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      Sasser, W. Earl, and Josep Valor. "Information at the World Bank: In Search of a Technology Solution (B)." Harvard Business School Case 898-054, September 1997. (Revised October 1997.)
      • September 1997
      • Case

      Information at the World Bank: In Search of a Technology Solution (A)

      By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop
      Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a... View Details
      Keywords: Restructuring; Information; Knowledge Management; Mission and Purpose; Technology; Public Administration Industry
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      Sasser, W. Earl, Josep Valor, and Carin-Isabel Knoop. "Information at the World Bank: In Search of a Technology Solution (A)." Harvard Business School Case 898-053, September 1997.
      • August–September 1997
      • Article

      Mining Knowledge Assets for Innovation

      By: D. A. Leonard
      Keywords: Knowledge Acquisition; Innovation and Invention
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      Leonard, D. A. "Mining Knowledge Assets for Innovation." Knowledge Management 1, no. 1 (August–September 1997): 11–13.
      • July 1997 (Revised February 1998)
      • Case

      Aladdin Knowledge Systems

      By: John A. Quelch
      The founder, president, and CEO of a leading software security company has just announced the $5.1 million cash acquisition of a key competitor. As a result, his company becomes the market share leader in Europe and number two in the United States. But now, he and the... View Details
      Keywords: Distribution; Marketing; Applications and Software; Globalization; Acquisition; Sales; Information Technology Industry; United States; Europe
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      Quelch, John A., and Robin Root. "Aladdin Knowledge Systems." Harvard Business School Case 598-018, July 1997. (Revised February 1998.)
      • May 1997
      • Teaching Note

      Introduction and Overview: Managing Product Development, Instructor's Note

      By: Marco Iansiti
      The first module, comprising three cases and a team exercise, provides an impressionistic look at all the issues raised in greater detail in subsequent classes. It thus enables students, who come to the course with a range of experience and skills, to get up to speed... View Details
      Keywords: Experience and Expertise; Product Development; Projects; Groups and Teams
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      Iansiti, Marco. "Introduction and Overview: Managing Product Development, Instructor's Note." Harvard Business School Teaching Note 697-104, May 1997.
      • May 1997
      • Teaching Note

      Managing Product Development: Matching Technology with Context, Instructor's Note

      By: Marco Iansiti
      This overview to Managing Product Development (MPD) both previews course material, cases, exercises, and lectures--and provides its conceptual and academic underpinnings. Additionally, this note links these materials to the activities students will be undertaking in... View Details
      Keywords: Curriculum and Courses; Product Development; Knowledge Management; Performance; Projects; Management Practices and Processes; Opportunities; Strategy; Management Analysis, Tools, and Techniques
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      Iansiti, Marco. "Managing Product Development: Matching Technology with Context, Instructor's Note." Harvard Business School Teaching Note 697-103, May 1997.
      • May 1997
      • Teaching Note

      Product Development Foundations, Instructor's Note

      By: Marco Iansiti
      As emphasized in the course overview, excellence in product development is built on three foundations: the activities aimed at generating, retaining, and integrating knowledge. They form the critical building blocks for the conceptualization and implementation of any... View Details
      Keywords: Knowledge Management; Product Launch; Infrastructure; Product Development
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      Iansiti, Marco. "Product Development Foundations, Instructor's Note." Harvard Business School Teaching Note 697-105, May 1997.
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