Publications

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

to do everything twice as well. In addition, John Rice’s (MBA 1992) experience as a Black professional led him to create Management Leadership for Tomorrow (MLT), a national non-profit organization that fights racial and economic... View Details

Article

Moving from Engagement to a Real Marriage of Brand and Customer

By: Jeffrey F. Rayport

Keywords: Technology; Digital Services; Strategy; Internet and the Web; Marketing

Read Now

18 Apr 2012
Research & Ideas

HBS Cases: Who Controls Water?

Act is an interesting piece of legislation," said Reinhardt. "The federal government has to do everything it can to reduce the probability of extinction. It's... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness

Jun 2008
Conference Presentation

The Impact of (Legal) Digital Distribution on Music Sales: Who Benefits?

By: Anita Elberse

Keywords: Law; Internet and the Web; Sales; Arts

1997
Book

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

By: Clayton M. Christensen

His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

Keywords: Disruptive Innovation; Leadership

Find at Harvard

January 2014
Case

Social Strategy at Cisco Systems

By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith

In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details

Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry

29 Apr 2015
Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to beat the market in a big way.... View Details

Keywords: by Michael Blanding; Financial Services

29 Jun 2010
News

Google Alters China Access In Bid To Keep License

06 Mar 2016
News

From the Net to the Masses

May 2015
Case

Venture Republic, 2011

By: W. Carl Kester and Mayuka Yamazaki

In December 2011, the founders of Venture Republic, a Japanese developer and operator of on-line search engines for shopping and travel, faced a decison about whether or not to take the company private in a management buyout transaction just three years after an... View Details

Keywords: Management Buyout; MBO; Valuation Methodologies; Financing Decisions; Conflicts Of Interest; Governance; Japan; Search Engines; Going Private; Conflict of Interests; Internet and the Web; Valuation; Privatization; Financing and Loans; Corporate Governance; Web Services Industry; Japan

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

about fostering inclusion; they range from a rules-based approach to those emphasizing selection, training, and other ways of managing to meet the objective. There should be an effort to avoid the rules-based approach. These were some... View Details

Keywords: by James Heskett

September 2019
Article

The Persistence of Broadband User Behavior: Implications for Universal Service and Competition Policy

By: Andre Boik, Shane Greenstein and Jeffrey Prince

In several markets, firms compete not for consumer expenditure but consumer attention. We examine user priorities over the allocation of their time, and interpret that behavior in light of salient tensions in policy discussions over universal service, data caps, and... View Details

Keywords: Broadband Service; Attention Allocation; Consumer Behavior; Household; Internet and the Web; Competition; Policy

Find at Harvard

Read Now

Web

The Benefits of Living in a Dorm at HBS | MBA

everything that HBS has to offer. Topics: Student Life The views and opinions expressed in the MBA Voices blog are those of the authors. Any political views shared by students are their own; HBS does not... View Details

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

on-the-job misdeeds served the purpose nicely. Those supporting the idea of a corporate board's creating an independent officer of compliance, reporting directly to the board, cited the need for visible... View Details

Keywords: by James Heskett

21 Sep 2011
News

How Netflix Blundered

05 Aug 2002
What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

new book, Platform Leadership, Annabelle Gawer and Michael Cusumano offer an interesting exploration of ways in which high-tech firms such as Microsoft, Cisco, and Intel have established commanding positions in software, View Details

Keywords: by James Heskett

April 2000 (Revised May 2000)
Case

Capital One Financial Corporation

By: Bharat N. Anand, Michael G. Rukstad and Christopher Paige

Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s. Particular issues of interest are the impact of mass customization on industry structure, the ability to transfer... View Details

Keywords: Competitive Strategy; Customization and Personalization; Industry Structures; Internet and the Web; Innovation Strategy; Knowledge Use and Leverage; Financial Services Industry; United States

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

made different decisions and it all ends up in court, the company loses. And companies, especially human resources functions, hate administering exceptions. Walmart employs a million people. If all of a sudden View Details

Keywords: by Christine Pazzanese, Harvard Gazette

March 2023 (Revised June 2023)
Case

Metaverse Wars

By: Andy Wu, David B. Yoffie and Matt Higgins

In 2023, the term metaverse — a combination of “meta” and “universe” — had become a catch-all for a diverse set of expectations about online virtual worlds and the future of the internet. To some, the metaverse conjured images of a massive participatory videogame... View Details

Keywords: Metaverse; Technology; Virtual Reality; Facebook; Social Media; Technological Innovation; Internet and the Web; Technology Adoption