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Show Results For
- All HBS Web
(1,491)
- People (6)
- News (367)
- Research (778)
- Events (6)
- Multimedia (4)
- Faculty Publications (427)
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- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
and intensive retail marketing programs. Hospitals, pharmacies, and research scientists are managed as constituents; efforts are made to ensure only that they feel fairly treated in their transactions with the firm. The pharmaceutical... View Details
Keywords: by Robert Simons
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
they do, think what they think, and why they like or don't like your products. Getting that level of insight requires more intensive interactions with customers than CRM tools permit." It requires that you develop a "poetic... View Details
Keywords: by Jean Ayers
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
Waze was intensely focused on user growth, and Google’s culture was to build things and then build those things “10x” bigger. How would Eisnor’s team take a free program supported by three people to 500 partners or more? Purchase this... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
parents, students, and educators experience the school day. Ventilla focuses on three aspects: 1) using technology to reduce operational costs of the traditional school; 2) intense focus on customer service and reframing school as a... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
increased enrollment by 3–5 percentage points. Newly eligible households were also 20% more likely to own a business, with larger effects for incorporated firms. I find large increases in labor supply on the extensive and intensive... View Details
Keywords: Sean Silverthorne
- 08 Apr 2014
- First Look
First Look: April 8
improve education outcomes by coordinating the actions of diverse community stakeholders-nonprofit service providers, school districts, government, parents, businesses, and others. StriveTogether had an intense focus on collective... View Details
Keywords: Sean Silverthorne
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
MD/MBA '09.) "Negotiating the people challenges involved in launching a company was a great learning experience for me as a future general manager," Puz says. "Working on the business plan for DFA was an incredibly intense experience. I... View Details
- 09 Mar 2010
- First Look
First Look: March 9
attracted to skilled labor and specialized suppliers than they are to potential knowledge spillovers, even in R&D intensive industries. We also find that leading firms will be more attracted to pools of labor, suppliers, and potential... View Details
Keywords: Martha Lagace
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
to carry on the tradition of the firm in changed circumstances. Perhaps the competition was more intense than it had been. In some cases the business was really challenged. In other cases the firm had become global and they had to figure... View Details
Keywords: by Martha Lagace
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
and financial outcomes. The study complements financial education with (1) financial incentives on a financial literacy test to affect participant motivation, (2) financial goal setting to provide a psychological nudge, and (3) personalized financial counseling to... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
Ramana NandaHarvard Business School Case 812-168 Siddharth Kapoor, the Founder and CEO of ABC India Pvt. Ltd., reflected on his meetings as he walked out of VC Ventures' offices in Mumbai. After a few months of intensely pitching his... View Details
Keywords: Sean Silverthorne
- 08 Sep 2010
- First Look
First Look: September 8, 2010
"bridging the valley of death" (i.e., helping young, innovative companies finance technically risky and very capital intensive development and commercialization programs). The case focuses on two DOE programs in particular, the... View Details
Keywords: Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization Science (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
forecasts? A: Clearly the show-me-now mentality of many investors has hampered the effectiveness of sell-side analysts (and perhaps managers too!). For example, the intense focus on the quarterly earnings reporting season is a relatively... View Details
- 01 May 2007
- First Look
First Look: May 1, 2007
possibility that the effects of FDI differ by sector. Second, we differentiate FDI based on objective qualitative industry characteristics including the average skill intensity and reliance on external capital. Third, we use a new dataset... View Details
Keywords: Sean Silverthorne
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
opposite: in today’s world, capital is mobile. If American companies cannot employ the best talent in the United States, they have two choices: risk becoming less competitive in an intensively competitive world; or locate your capital... View Details
Keywords: by Staff
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
sales as an engine of growth in the early 2010s, but international sales had also stagnated over the past few years. Wal-Mart's leadership had targeted the rapidly growing e-commerce arena as a strategic priority, but there it faced View Details
Keywords: Carmen Nobel
- 07 Jun 2017
- Research & Ideas
How an African History Scholar Became a Modern Righter of Wrongs
conducting intensive field research in rural Kenya and other parts of the former British Empire, argues that there are clear parallels between academic knowledge and business intelligence. Elkins conducting field research in Kiambu, Kenya... View Details
Keywords: by Carmen Nobel
- 05 Jul 2011
- First Look
First Look: July 5
technology" is something consumers would value in other domains. In addition, Nanda must decide how to continue marketing Clocky and its successors, given the potential for cannibalization. Clocky's success was largely attributable to the media's View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
FDI" in several different ways. First, we look at the possibility that the effects of FDI differ by sector. Second, we differentiate FDI based on objective qualitative industry characteristics including the average skill intensity... View Details
Keywords: Martha Lagace