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- Faculty Publications (150)
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- All HBS Web (761)
- Faculty Publications (150)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
search results to show either exclusively Google reviews (Google’s current tying strategy) or reviews from multiple platforms determined to be the best-performing by Google’s own organic search algorithm. We find that users prefer the... View Details
Keywords: Dina Gerdeman
- 06 Apr 2010
- First Look
First Look: April 6
response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the ad-sponsored... View Details
Keywords: Martha Lagace
- 07 Dec 2010
- First Look
First Look: Dec. 7
exhibit a decline in information asymmetry, with the decline increasing as EV reporting evolves to address methodological deficiencies and to permit more comparability across firms. The decrease in View Details
Keywords: Sean Silverthorne
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
Science The Belief in a Favorable Future By: Rogers, Todd, Don A. Moore, and Michael I. Norton Abstract—People believe that future others’ preferences and beliefs will change to align with their own. People holding a particular view... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
reseller-mode is preferred depends on whether independent suppliers or the intermediary are better suited to optimally tailor marketing activities for each specific product. We show that this tradeoff is shifted towards the reseller-mode... View Details
Keywords: Anna Secino
- 03 Jun 2008
- First Look
First Look: June 3, 2008
examining performance over time, comparing adopters to non-adopters, and incorporating strategies to overcome selection bias. Evaluations that meet the highest methodological standards are critical to inform the debates about this new... View Details
Keywords: Martha Lagace
- 06 Mar 2012
- First Look
First Look: March 6
optimize brand exposure they need information on how to best retain consumers' attention from moment-to-moment during television advertising. This large-scale eye tracking study shows that the decision to zap or not to zap depends on how... View Details
Keywords: Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn Reynolds Abstract—Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name... View Details
Keywords: Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that... View Details
Keywords: Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
non-profit organizations, and for-profit firms including financial institutions. They embody a number of different assumptions about incentives, drawing from economics, psychology, and sociology. We describe examples of each program and provide some View Details
Keywords: Martha Lagace
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
organizations in which he and his firm invested. The objectives to which he referred were Collins’s and Porras’s BHAGs, preferably a ten times improvement in some performance metric. In his book Exponential Organizations, Salim Ismail... View Details
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
pursue an MBA, the answer was, "No, absolutely not. She would advance just as quickly staying with us." A number of recruiters said that what they value most is the screening process top schools use to pick students, and a few View Details
- 23 Sep 2014
- First Look
First Look: September 23
Abstract—Do people from different countries and different backgrounds have similar preferences for how much more the rich should earn than the poor? Using survey data from 40 countries (N = 55,238), we compare respondents' estimates of... View Details
Keywords: Sean Silverthorne
- 26 Jan 2010
- First Look
First Look: Jan. 26
under Risk Authors:Eyal Ert and Ido Erev Abstract Five studies are presented that explore the assertion that losses loom larger than gains. The first two studies reveal equal sensitivity to gains and losses. For example, half of the participants View Details
Keywords: Martha Lagace
- 10 Apr 2007
- First Look
First Look: April 10, 2007
issues is brief and non-technical. Provides actual deferred tax information from AOL's Form 10-K, where net operating loss carry forwards result in a large deferred tax asset and the accounting for software and deferred subscriber... View Details
Keywords: Martha Lagace
- 24 May 2023
- News
Balancing Acts
if you put some weight on one side of the scale, you have to take off some weight from the other side of the scale. I prefer work-life harmony. I think that you have to find ways to not believe that because you are doing one thing you... View Details
- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
India going to have to do with my factory?" There's a lot of curiosity to know this foundational religious information better than we have in the past. How do you bridge the two realms of religion and business? Two reactions seem to... View Details
Keywords: by Martha Lagace
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
extensions to their proprietary solutions. The internal development organization felt that an off-the-shelf solution would never perform well enough to substitute for its proprietary technology. This belief had frustrated Domit's ability to advance his inexpensive,... View Details
Keywords: by Henry Chesbrough